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Bigshoes Reviews 785

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TrustScore 5 out of 5

4.9

Men's Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are delighted with the wide selection of products, especially for larger and wider sizes, which are often hard to find, and appreciate the quality and modern variety available. Reviewers consistently highlight the fast and efficient delivery service, with many receiving their orders promptly. The overall service, including easy ordering and excellent communication, is frequently praised, making the shopping experience a pleasure for many. However, some customers experienced slightly slower delivery, though they often attributed this to the postal service rather than the seller. A few people also noted an issue with a product that caused discomfort, suggesting an occasional flaw in an item.

What people talk about most

Product

People report positive experiences with the product, often praising the perfect fit and quality of the shoes,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and prompt delivery of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed and efficiency. Customers... See more

Quality

Customers consistently note positive experiences with quality, often praising products for being exactly as... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a... See more

Rated 5 out of 5 stars

I purchased a pair of shoes from bigshoes last year. I wasn't happy with the fit and needed to return them. The customer service I received while returning the shoes was great. Really quick responses... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult t... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremely happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult... See more

Company details

  1. Men's Clothing Store
  2. Boot Store
  3. Plus Size Clothing Store
  4. Shoe Store

Contact info

4.9

Excellent

TrustScore 5 out of 5

785 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

I like this company

The delivery took 9 days which was not terrible this time of year. (Early December). The shoes are terrible looking but they didn't look that bad in the photo. One of the risks of shopping online. For each their own, this is subjective. I'll have to return them but ill wait till after Christmas. Heather's are based so close to my house, it would be much easier if I could just drive over instead of messing around with post.

December 3, 2025
Rated 5 out of 5 stars

Great Service

Very speedy delivery, the shoes are perfect, great fit and very comfortable. Will be back in the New Year. Thanks for the wonderful service.

November 12, 2025

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