BigWantsYourCar.Com Reviews 

3,113
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the selling process as incredibly easy and straightforward, appreciating the clear guidance and stress-free experience. Many highlight receiving a fair price, often better than competitors, with the company honoring initial quotes without last-minute deductions. Reviewers frequently praise the staff for their professionalism and helpfulness, noting the impressive speed and efficiency of payments, often receiving funds within minutes. However, some customers reported issues with significant price reductions at collection, noting attempts to lower the agreed amount. A few other people also felt that the process could be frustrating and unreliable, leading to wasted time or unexpected cancellations.

What people talk about most

Service

Users describe positive interactions with service, highlighting the ease and efficiency of the process, from... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as professional, helpful, and... See more

Price

Consumers find price to be positive, with many reviewers reporting that they received a price they were happy... See more

Payment

Clients share positive opinions on payment, with many reviewers highlighting the speed and ease of the... See more

User experience

People report positive experiences with user experience, describing the process as amazingly easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazingly easy process. Got a price i was happy with. Sales and collection of car easiest thing ive ever done! The driver cane to collect super professional and helpful. Would highly recommend!! Hav... See more

Company replied

Rated 5 out of 5 stars

Fantastic company to deal with , very professional and courteous from day one , especially Chloe you dealt with my car sale & auction cost . And also MY DRIVE ( Andrew ) who uplifted my car was ve... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Sold car within a week after first getting the confirmed quote (which was more than Motorway). No value taken off at collection (send the pictures AND video to get the most accu... See more

Company replied

Rated 5 out of 5 stars

Made selling my car super easy. Offered me more money than what I asked for, and stuck to that price all the way through the process, no trying to haggle the price down. Driver came to collect the veh... See more

Company replied


Company details

  1. Car Dealer

Written by the company

BigWantsYourCar.Com provides a quick and stress-free way to sell your car, using just your smartphone. Your car is valued by a real person and our offers are guaranteed for 7 days. Unlike other car buying services, we won't charge you to receive your own money and our collection is completely free. We will come to you at a time that suits you and make a secure, fast payment directly into your account.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(3,113)

456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Time wasted!

Sent in an initial enquiry using vehicle registration and received valuation through website.
Was asked to upload lots of photos/video which i went ahead and did. I then answered several questions about the vehicle concerning service history/previous owners etc to finally be told that the vehicle type doesn't fit their profile (it's just a standard Ford SUV with 50k miles so nothing out of the ordinary). Maybe they could have told me this at the initial enquiry stage after I added the reg number to save me a wasted morning of taking photos etc. Will use Motorway in future as they seem to have a far better system and will list all vehicles on their auction!

March 10, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi NC,

I am so sorry to hear that you are disappointed that your vehicle is not currently in our buying profile. I apologise for any disappointment that this has caused.

I will pass on your feedback to the management team.

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

I found Big after being disappointed by…

I found Big after being disappointed by an alternative car buying service which used pressure tactics to try and get me to accept a much lower offer.
I had no such problems with Big. After sending car details and photos to be appraised, we discussed what I was looking to accept and it was offered. No hitches.
They arranged collection on a date at my convenience. The driver, Ves, communicated his arrival eta in advance. He was there bang on time and started the preliminary checks with my consent as I was on the school run.
After checking everything was consistent, Ves spoke to Big and they confirmed everything was in order, that I would receive two emails regarding DVLA transfer and payment of my finance and the equity. I'd received the emails before I got back in the house the instructions were easy to follow. I've received my equity minutes later. I'm awaiting confirmation for the finance but expect no issues.
What an absolute pleasure and would highly recommend. 👏👏👏

March 10, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Paul,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Big gave us £700 more than anyone else…

Big gave us £700 more than anyone else and the transaction was very simple and straightforward
There communication was great and the car was collected within 3 days
I would recommend them to anyone wanting to sell there car for a fair price

March 9, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Ricky,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Easy and smooth all the way

Great service, competitive offers, easy to use, great customer service, great collection experience by driver. Overall very good and smooth experience and would highly recommend.

March 2, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Nikki,

Thank you for your 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Genuinely really impressive

Genuinely really impressive! I got what the amount they offered, the whole team and drivers were super responsive and helpful. They offered more than any other place I went to (even Audi themselves) and the driver made sure I understood what to do next and that payment was complete. I’d not heard of Big before but their reviews were good and price offered was great so I trusted them, and I’m glad I did!

March 6, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Sophie,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Easy and fully transparent

Smooth easy way to sell for an excellent price. No haggle. No tyre kicking. All done by phone and at your address so no travelling either. Gave me a price. Paid in full instantly with no fees to pay

March 6, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Julia,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 4 out of 5 stars

Straightforeward Sale

The whole process of selling my car very straightforward and transparent.
The collection event was extremely thorough but never a mention if chipping the price as expected from their main competitors

March 5, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Francis,

Thank you for your review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Cannot recommend highly enough!

This was the most remarkably straight forward arrangement I can hardly believe it!!! From the very beginning I have been super impressed by the efficiency and ease of service. No quibbling, no messing about - just lovely people, professional service and easy transaction. Thank you so much!

March 5, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Perry,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

I found it an efficient service from…

I found it an efficient service from start to finish, communication was good throughout.
Really important to be totally honest about any damage however small to ensure the price quoted is honoured. The driver collecting the car was very helpful. Once the inspection was completed the money was transferred within a couple of minutes.

March 4, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Paul,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Easy to do

Easy to do, the staff were helpful, the information and guidance was great. And the team were very patient. It’s a YES

March 4, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi David,

Thank you for your 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

They were brilliant!!

They were brilliant from start to finish. I enquired , they responded very quickly, gave me a quote, I then filled in the required info & got my date for collection. They arrived on time, checked the car was as I described, all was good, money in my account within a minute!!

March 3, 2026
Unprompted review
BigWantsYourCar.Com logo

Reply from BigWantsYourCar.Com

Hi Natalie,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great service

Honestly, so easy, they offered me a great price for my car, £2000 more than Motorway and £1500.00 more than Webuyanycar. The whole process was perfect, cannot fault it.

February 26, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Ian C,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

The girls i spoke to were equally…

The girls i spoke to were equally attentive especially Chloe she is lovely the guy who fetched the motor was also lovely got on with his job had time to chat to my dad whose car i was selling the whole exsperience was exceptional no quibble over agreed amount in bank in seconds after pressing a few buttons

March 2, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Denise,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great experience

Great experience, really easy process. Fast at dealing with everything from start to finish. Payment was instant. Very happy and would highly recommend!

March 2, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Rach,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service from start to finish highly recommend big motoring world Morley brilliant experience

March 2, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Linda,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

How buying your car should be done

Having been let down badly by Motorway, I contacted Big Wants Your Car for a valuation. The process was straightforward and we agreed a valuation that was £700 higher than Motorway.
The whole process was done and dusted in a matter if a few days. All of the staff were pleasant and efficient. The pickup of the car was very efficient and the money transfer immediate. I have no hesitation in recommending them

February 27, 2026
Unprompted review
BigWantsYourCar.Com logo

Reply from BigWantsYourCar.Com

Hi Denise,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Other companies could learn a lot

This was a seamless process from start to finish. No squabbling, very pleasant staff to deal with.Very reasonable valuation of my car and a very smooth process to pay me.
Overall they were a pleasure to deal with.

February 27, 2026
Unprompted review
BigWantsYourCar.Com logo

Reply from BigWantsYourCar.Com

Hi,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Excellent service friendly and…

Excellent service friendly and informative customer care great collection service and a fair price for the car very impressed would use again

February 24, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Alex,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

This was a very positive experience

This was a very positive experience. Quote given was good and a lot more than the PX from the dealer. Providing you provide good photos and are honest about the condition you will have an easy time. The person from the collection company was very thorough, professional and friendly. The payment process was very straightforward and quick. All in all they deserve this 5 star review

February 25, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Trevor,

Thank you for your fantastic 5-star review!

Kindest regards,
Big Wants Your Car

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