BigWantsYourCar.Com Reviews 

3,114
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the selling process as incredibly easy and straightforward, appreciating the clear guidance and stress-free experience. Many highlight receiving a fair price, often better than competitors, with the company honoring initial quotes without last-minute deductions. Reviewers frequently praise the staff for their professionalism and helpfulness, noting the impressive speed and efficiency of payments, often receiving funds within minutes. However, some customers reported issues with significant price reductions at collection, noting attempts to lower the agreed amount. A few other people also felt that the process could be frustrating and unreliable, leading to wasted time or unexpected cancellations.

What people talk about most

Service

Users describe positive interactions with service, highlighting the ease and efficiency of the process, from... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as professional, helpful, and... See more

Price

Consumers find price to be positive, with many reviewers reporting that they received a price they were happy... See more

Payment

Clients share positive opinions on payment, with many reviewers highlighting the speed and ease of the... See more

User experience

People report positive experiences with user experience, describing the process as amazingly easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazingly easy process. Got a price i was happy with. Sales and collection of car easiest thing ive ever done! The driver cane to collect super professional and helpful. Would highly recommend!! Hav... See more

Company replied

Rated 5 out of 5 stars

Fantastic company to deal with , very professional and courteous from day one , especially Chloe you dealt with my car sale & auction cost . And also MY DRIVE ( Andrew ) who uplifted my car was ve... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Sold car within a week after first getting the confirmed quote (which was more than Motorway). No value taken off at collection (send the pictures AND video to get the most accu... See more

Company replied

Rated 5 out of 5 stars

Made selling my car super easy. Offered me more money than what I asked for, and stuck to that price all the way through the process, no trying to haggle the price down. Driver came to collect the veh... See more

Company replied


Company details

  1. Car Dealer

Written by the company

BigWantsYourCar.Com provides a quick and stress-free way to sell your car, using just your smartphone. Your car is valued by a real person and our offers are guaranteed for 7 days. Unlike other car buying services, we won't charge you to receive your own money and our collection is completely free. We will come to you at a time that suits you and make a secure, fast payment directly into your account.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(3,114)

456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was a very positive experience

This was a very positive experience. Quote given was good and a lot more than the PX from the dealer. Providing you provide good photos and are honest about the condition you will have an easy time. The person from the collection company was very thorough, professional and friendly. The payment process was very straightforward and quick. All in all they deserve this 5 star review

February 25, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Trevor,

Thank you for your fantastic 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

All round great experience

All round great experience. Very easy and the driver was lovely. Would recommend!

February 24, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Joe,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Fast, fair, and zero quibbling

​I was initially skeptical as the quote was higher than webuyanycar (who had previously dropped their price once I arrived at the branch). I fully expected some haggling on the day, but that simply didn't happen.

​The process was incredibly smooth. Even with known damage to my rear bumper and front alloy, there was no quibbling because I had been transparent about it upfront. From the moment the representative arrived to the money hitting my account, it took just 30 minutes.

​I would definitely recommend BigWantsYourCar for a stress-free sale.

February 20, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Martin P,

Thank you for your fantastic 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

I had a fantastic experience with Big…

I had a fantastic experience with Big Wants Your Car. The whole process was easy and completely straightforward from start to finish. The price they offered at the beginning was exactly what they paid, no last-minute changes or hidden deductions, which I really appreciated.

The car collector was professional and reassuring, and he didn’t leave until the money was safely in my bank account. That gave me real peace of mind.

I genuinely couldn’t have asked for a better experience. Highly recommend!

February 20, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Kaitilin,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great service

Great service. Offered best price and stuck to it. Very efficient in processing paperwork and car collected promptly.

February 20, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi David H,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Car sale

We would just like to say that we are very pleased and most satisfied with the customer service and their professional team at Big Motoring world. We are most thankful to Lily who was very helpful in everything we needed and gave us all the right information. We give them 5* rating. Thank you to all of the team 😊

February 20, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Nicola,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Easy & stress free!!

Was finding it really stressful to find a company who would settle all my finance for me, but Big Wants Your Car immediately gave me a quote that was better than any other company out there. It was really easy to communicate with staff and they were all so helpful. The process was really easy, stress free and fast. The driver , Glyn, who picked up my car was lovely. They didn’t try to backtrack on the original offer given (I was worried it was too good to be true) and were happy to give me what I wanted for the car. The money was instantly transferred to my account at the door and the finance is being settled. So happy I found this company. Wouldn’t hesitate to recommend to anyone. Thanks!

February 19, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Amber,

Thank you for your fantastic 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Simple from start to finish

Simple from start to finish. Easy communication with the people at the office. Got the price I wanted. Calum came to collect and was very easy to get along with. Checked the car thoroughly and after a quick conversation, they arranged payment of the outstanding balance and transferred me the remaining amount within 5 minutes. Great service.

February 19, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Gavin,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

It was amazing

It was amazing, professional. Driver took the key away for 5 minutes, got worried for a bit. Apart from that 5 stars.
Thank you

February 19, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Waqas,

Thank you for your 5-star review!

Kindest regards,
Big Wants Your Car

Rated 2 out of 5 stars

All very positive and wanting my car…

All very positive and wanting my car until the call with a service agent - put on hold to speak with a colleague - next thing cut off and then get an email saying car does not fit their profile. Went to Car Wow - sold straight away no problems. Standard hybrid car no issues. Poor!

February 16, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Crawford,

I am so sorry to hear that you are disappointed that your vehicle is not currently in our buying profile.

I apologise for any disappointment that this has caused. Please contact our team on 03303 41 09 09 if you have any further questions or queries.

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Very happy with the process

Very happy with the process. Got a fair price without haggling. I would recommend Big wants your car.

February 13, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Paul,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great communication and a very prompt…

Great communication and a very prompt and professional service
Fair price offer and no quibble.
Recommend

February 12, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Alan,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Very easy to sell your car.

My experience with this company for selling my car was very easy they went through the whole thing and it was forless my car was checked by the guy who was picking it up your car must be 100% then if all go's well your money is put into your account.

February 12, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Gill,

Thank you for your fantastic 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Excellent

Excellent, very efficient, paid instantly after checking the car

February 12, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Neal,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

I was offered the best price for my car…

I was offered the best price for my car and it was very simple to arrange collection. The car was collected on time and the payment arrived in my bank account instantly.

February 12, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Jackie,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Paid the amount offered with no hidden…

Paid the amount offered with no hidden fees or surprises. Clive arrived to collect and carry out relevant checks as expected. Money was transferred 👍

February 10, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Ann,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Spectacular service

Spectacular service! Especially the driver who collected my car, Chris who was So helpful and provided 5 star service

February 10, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Fae,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Grreat way to sell a car

A lovely way to sell a car. Very friendly, helpful and knowledgeable staff that guide you through the straight forward process.
Car picked up as promised with instant payment no hassle just a great experience.

February 4, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Aydin,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

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