Striking looking lamp, adds a touch of practical style to any room, fills the room with a subtle fragrance and purifies the air. Bigwigs had enclosed a free bottle of fragrance oil so even better a lo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very easy to order and the squirrel doorstop was just as described and beautiful. Will make a lovely gift. Arrived promptly by Royal Mail. The cardboard packaging was coming open but no damage or lo... See more
Was looking for Yankee Candle Sugared Apple which apparently is no longer available but to my delight found them in votive style candles on this website. I received my candles this morning BIG BIG DIS... See more
Our Shipment No. 000012549 Order No. 000013860 Tracking No. PV206613877GB We received some very splendid and delightful four Coffee Spoons. These are gorgeous Coffee Spoons and so very speci... See more
Company details
Information provided by various external sources
Bigwicks.co.uk - Home fragrance made easy......Select from a wide range of home fragrance from world famous fragrance brands.
Contact info
46 Market Street, S70 1SN, Barnsley, United Kingdom
- 01226 785578
- customerservice@bigwicks.co.uk
- bigwicks.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awful Packaging
Just wanted to make you aware if anyone is thinking of ordering from “Bigwicks” I’d never ordered from them before, but I ordered a 25th Anniversary Jellycat Jack from them recently. He arrived in just a cardboard box, with nothing inside to protect him should the box get damaged and unfortunately due to the horrible weather we’ve had recently, he turned up in a soaking wet cardboard box that was falling apart and my poor Jellycat Jack was soaked too with creased tags! ☹️ I complained to them and they did not seem too bothered at all and just blamed Royal Mail for this, they said if I wasn’t happy with him I could send him back for a refund - but they don’t have anymore of this particular plush in stock! Just a heads up if you’re ordering from there, as these new Jellycats are not cheap and they are not packaging these items with the price we are paying in mind! I won’t be ordering anymore expensive items from them in the future!
Nicely packaged and quick delivery
Nicely packaged and quick delivery. Very happy would recommend.
Super service
Wow, what great service. Ordered during the afternoon and it was delivered the next morning. Fab. Thanks.
Order was delivered very quickly and…
Order was delivered very quickly and was well packaged. Will buy from again in the future.
Just a little sus
Everthing worked but when I picked up my delivery I had to pay for it, so scam free shipping. Items as described
Good Experience
Good price, well packaged and prompt delivery. Very happy with the service provided.
Dispatched and delivered quickly
Excellent service and prompt delivery
Excellent service and prompt delivery. Many thanks until next time.
Quick to arrive and we’ll packaged.
Halloween Early
Was the first to have in stock the Halloween jellycat Gremlin I wanted. Fast and efficient service and delivery.
Great price and amazing delivery time.
Very impressed with everything and…
Very impressed with everything and lovely quick delivery too
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








