Bigwicks Reviews 352

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Striking looking lamp, adds a touch of practical style to any room, fills the room with a subtle fragrance and purifies the air. Bigwigs had enclosed a free bottle of fragrance oil so even better a lo... See more

Rated 5 out of 5 stars

Very easy to order and the squirrel doorstop was just as described and beautiful. Will make a lovely gift. Arrived promptly by Royal Mail. The cardboard packaging was coming open but no damage or lo... See more

Rated 1 out of 5 stars

Was looking for Yankee Candle Sugared Apple which apparently is no longer available but to my delight found them in votive style candles on this website. I received my candles this morning BIG BIG DIS... See more

Rated 5 out of 5 stars

Our Shipment No. 000012549 Order No. 000013860 Tracking No. PV206613877GB We received some very splendid and delightful four Coffee Spoons. These are gorgeous Coffee Spoons and so very speci... See more

Company details

  1. Living Room Furniture Store

Information provided by various external sources

Bigwicks.co.uk - Home fragrance made easy......Select from a wide range of home fragrance from world famous fragrance brands.


Contact info

3.7

Average

TrustScore 3.5 out of 5

352 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Awful Packaging

Just wanted to make you aware if anyone is thinking of ordering from “Bigwicks” I’d never ordered from them before, but I ordered a 25th Anniversary Jellycat Jack from them recently. He arrived in just a cardboard box, with nothing inside to protect him should the box get damaged and unfortunately due to the horrible weather we’ve had recently, he turned up in a soaking wet cardboard box that was falling apart and my poor Jellycat Jack was soaked too with creased tags! ☹️ I complained to them and they did not seem too bothered at all and just blamed Royal Mail for this, they said if I wasn’t happy with him I could send him back for a refund - but they don’t have anymore of this particular plush in stock! Just a heads up if you’re ordering from there, as these new Jellycats are not cheap and they are not packaging these items with the price we are paying in mind! I won’t be ordering anymore expensive items from them in the future!

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Super service

Wow, what great service. Ordered during the afternoon and it was delivered the next morning. Fab. Thanks.

November 23, 2023

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