Bigwicks Reviews 352

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Striking looking lamp, adds a touch of practical style to any room, fills the room with a subtle fragrance and purifies the air. Bigwigs had enclosed a free bottle of fragrance oil so even better a lo... See more

Rated 5 out of 5 stars

Very easy to order and the squirrel doorstop was just as described and beautiful. Will make a lovely gift. Arrived promptly by Royal Mail. The cardboard packaging was coming open but no damage or lo... See more

Rated 1 out of 5 stars

Was looking for Yankee Candle Sugared Apple which apparently is no longer available but to my delight found them in votive style candles on this website. I received my candles this morning BIG BIG DIS... See more

Rated 5 out of 5 stars

Our Shipment No. 000012549 Order No. 000013860 Tracking No. PV206613877GB We received some very splendid and delightful four Coffee Spoons. These are gorgeous Coffee Spoons and so very speci... See more

Company details

  1. Living Room Furniture Store

Information provided by various external sources

Bigwicks.co.uk - Home fragrance made easy......Select from a wide range of home fragrance from world famous fragrance brands.


Contact info

3.7

Average

TrustScore 3.5 out of 5

352 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Little Gem...

I would not have known the shop existed but saw this on a local news report about supporting local businesses so from now on I will order my candles and refills from bigwicks, delivery and customer service excellent. Items delivered quickly and well packaged...support you local businesses!! Hopefully my friends and family will do the same, thanks Bigwicks

February 1, 2021
Unprompted review
Rated 5 out of 5 stars

Our Shipment No. 000012549

Our Shipment No. 000012549
Order No. 000013860
Tracking No. PV206613877GB

We received some very splendid and delightful four Coffee Spoons.
These are gorgeous Coffee Spoons and so very special. Looking forward to using these are special spoons.
With Kind Regards and Very Best Wishes
Lesley Patricia Lister

January 21, 2021
Unprompted review
Rated 5 out of 5 stars

Incredibly quick service

Incredibly quick service, never expected to receive my wax warmer in less than 2 days when I ordered before a few days before Christmas. Great product too.

January 1, 2021
Rated 5 out of 5 stars

I’m really impressed with this company

I’m really impressed with this company. I couldn’t find the Yankee Candle Sleep diffuser anywhere for a Christmas present, I stumbled across their website and they had it in stock at a fair price and it was delivered really quickly. Will definitely be ordering from them again!

December 18, 2020
Unprompted review
Rated 5 out of 5 stars

Just received my Yankee candle sleep…

Just received my Yankee candle sleep diffuser and the diffuser oil thank U so much excellent service will be ordering again ordered yesterday within 2 hrs I had the shipping email this is the second order I’ve placed and they are outstanding

December 16, 2020
Unprompted review
Rated 3 out of 5 stars

Poor packaging of my order - broken item

Unfortunately not all of my purchases arrived in one piece. The only item that wasn’t protectively wrapped was broken. Unfortunately it was the main item I wanted to purchase. The refund process was quick, easy and efficient but I’d have preferred they took care in the packaging of the products then send out.

December 2, 2020
Rated 5 out of 5 stars

Superb!

I’m so impressed with this company. The product I ordered was dispatched so quickly and arrived superbly packaged and well protected. I will definitely be using this company again as I’ve had a great experience and I’m sure my mum will love the candles!

November 24, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic shop to get my wax melt fix

Fantastic shop to get my wax melt fix. Great range, great customer service and great prices.
Only dislike.. they are that good i keep going back and spending money and i cant help myself. Lol.

November 14, 2020
Unprompted review

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