While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I thought I was being really stupid - having read lots of reviews (some good, some bad) I thought I’d take a closer look. I wasted a whole lot of time looking for a “sign up” page but kept getting to... See more

Rated 4 out of 5 stars

Bill hop is a great way to be able to pay large bills in particular using an Amex card which is otherwise difficult - either because the payee doesn’t accept Amex or won’t accept credit cards at all.... See more

Rated 1 out of 5 stars

TERRIBLE SUPPORT - RUN I have used Billhop a few times, and thought I had found a great solution. However you can only really measure a company by how they handle support when things go wrong. I trie... See more

Company replied

Rated 3 out of 5 stars

There is no ability to put extra information: ex: I want to pay Rent/bill/ etc reoccuring payment to a company that accepts regular payments often from many sources- with no name attached or poss... See more

Company replied

Company details

  1. Payment Service

About Billhop

Information provided by various external sources

  • Creating an account at Billhop is free of charge and there are no fixed or hidden costs
  • 3D-Secure or equivalent security methods on all your payments
  • We accept all UK cards by MasterCard, Visa and American Express
  • Save the card in your Billhop account to avoid having to enter any card details again

Billhop is a SaaS which enables businesses and consumers to pay their bills/invoices with their credit card. We have a license which is regulated by the Swedish Financial Inspection Authority and we accept payments with all cards issued by MasterCard, VISA and American Express. The company was founded in 2011 and has its HQ in Stockholm, Sweden. For more information, please visit www.billhop.com/gb

Contact info

2.1

Poor

TrustScore 2 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Very convenient but slow

Very convenient, but now that everybody is using Faster Payment, why is there a four business day wait for money to transfer? That’s like the bad old days of Bacs.

January 23, 2018
Unprompted review
Rated 4 out of 5 stars

I love Billhop

I love Billhop. Great way to earn avios points by paying large bills. It would be great if they decided to accept bitcoin in the future!

November 17, 2017
Unprompted review
Rated 1 out of 5 stars

I have tried to make two payments...

I have tried to make two payments. Both have failed. This is not the promising service which it appears to be.

October 19, 2017
Unprompted review
Billhop logo

Reply from Billhop

Hello!

We (Billhop) are under the supervision of the Swedish FSA (Swe: Finansinspektionen) and thereby have restrictions on which transactions to approve.

The reason why you experienced failed transactions is that we are unable to transact remittance (moving money from person to person) and repayment of loans (replacing one debt with credit card debt).

In all such cases, where the purpose of the transaction falls in these two main categories, we refund our customers (including our transactions fees).

We hope that this is helpful information and that we can welcome you back to Billhop soon.

Best Regards,
Billhop Team

Rated 4 out of 5 stars

Useful new service

This is a useful service that enables you to pay bills using Amex or other cards to collect Avios from retailers / councils etc that don’t otherwise take the right card. The fee is perhaps a little high - would give 5* if reduced.

October 12, 2017
Unprompted review
Rated 4 out of 5 stars

Great little app for securing Avios points

Great little app for securing Avios points if you’re an AMEX customer (seems to be getting more and more difficult these days to find people who will accept AMEX!) Yes there is a small fee to pay but that’s more than compensated by the points. Only comment I have to make about the app is it is a little bit awkward to use In the way that you when you add a bill and then go to pay it the details amount etc appear blank. Took me a little while to get used to it but I got there in the end.

October 2, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic!

I am able to pay my university accommodation using my Amex and collect points while I do so. Fantastic!

August 29, 2017
Unprompted review
Rated 4 out of 5 stars

So Far So Good

Some bills do not accept my Amex card. This is an ideal way of dealing with this. I'll give five stars when charges are slightly less. Thanks a lot.

May 16, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - Great company and idea. Brilliant way to pay invoices, and council tax, whilst also earning points on my Amex card.

May 8, 2017
Unprompted review
Rated 4 out of 5 stars

Very good service!

A very good, much needed service, but would be ideal if faster payments are offered or even 1-2 days. The long wait makes it alittle inconvenient.

March 27, 2017
Unprompted review
Rated 5 out of 5 stars

Good service

I was intitlay sceptical but billhop is an excellent way to channel large spends to credit cards. 4 card bonuses have been hit in short order.

February 8, 2017
Unprompted review
Show reviews in all languages. (120 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look