Bill's Exhausts Reviews 

289
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent communication and service, noting that staff are friendly, knowledgeable, and responsive, providing timely updates and assistance. Many people highlight the fast and efficient delivery, with products often arriving well-packaged and ahead of schedule. Reviewers are also very satisfied with the quality and accuracy of the products received, often finding unique items. However, some customers experienced significant delays in receiving orders, with items taking months or being backordered despite showing as in stock. A few people also reported receiving incorrect or incomplete products, such as missing hardware or parts that did not fit.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers stating that the products received... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast processing and shipping of online... See more

Service

Customers consistently note positive experiences with service, often describing it as fast, friendly,... See more

Order

People report ambiguous experiences with order processing and delivery, with some customers experiencing... See more

Staff

Customers had positive experiences with staff, consistently praising their fast, friendly, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bill provided frequent and informative emails regarding the status of my order. The Arrow mufflers for my Ducati were made to order and shipped from Italy to Miami, at which time Bill processed thrm t... See more

Rated 5 out of 5 stars

BUY THROUGH HIM!! If you want to be taken care of and top tier communication and customer service on your orders go with bills exhaust! My Yamaha R9 exhaust had a problem and he answered and sent one... See more

Rated 5 out of 5 stars

Phenomenal customer service!! Bill responded in minutes to an email I sent him at 9pm. He immediately reached out to the manufacturer and they made a new muffler in Italy & shipped it to Bill's exhau... See more

Rated 5 out of 5 stars

Everything went smoothly! Bill's is pretty accurate on estimated shipping times. Even their customer service is great with responding quickly! I would highly recommend them for others. I will also con... See more


Company details

  1. Motorcycle Parts Store
  2. Motorcycle Equipment and Accessories Store
  3. Motorcycle Shop

Written by the company

Based in United States, Bill's Exhausts Since 2009 Offers Motorcycle Performance Parts Like Exhausts, Air Filters, Engine Parts, Sprockets ,Wheels And Many More.


Contact info

4.2

Great

TrustScore 4 out of 5

289 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(289)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

I was a bit worried about the website at first,
but they delivered my package in less than 2 week's to Saudi Arabia and the support was helpful with the updates,
I could not be more pleased about my order
Thank you.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend billspipes

Highly recommend bills pipe got one for my sx 300 24 woke the bike up loads on top end! Sounds 10/10! Brilliant company great customer service always get a prompt reply

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

Best damn exhaust comapny

First, the owner is awesome. I had a an issue with my delivery, and as they say, it’s not that you had a problem, it’s how it got handled. I ordered black pipes and the mfc shipped chrome. I sent an email, and before I could blink I received a call. He was kind enough to ship the correct replacements before receiving the original order back without any form of payment.
I can’t recommend Bill’s enough. Great service, great attitude, outstanding customer service.

July 15, 2024
Rated 5 out of 5 stars

I ordered during the holidays and was…

I ordered during the holidays and was wondering how soon my purchase would arrive. I gave them a call and bill answered and was very pleasant to talk to. My part arrived the following day! I will shop with bills exhaust again..

December 26, 2024
Rated 5 out of 5 stars

Great customer service

Great customer service got back to me right away, this is the man you want to buy your Exhuast off of, if there is any problem he will take care! My Empire Exhuast sounds nice, thanks bill;) - Eric

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered my Axle Adjuster Kit

Ordered my Axle Adjuster Kit, for my Harley from Bill,s Exhaust in Miami.
Paid on line and received it in the UK England in 14 days. Excellent service, no damage to box, shipped by UPS. Very good on emails and communication. Will definitely recommend and use again.
fazz, UK.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Go go go!!!

Absolutely outstanding service! The seller was incredibly helpful, always quick to respond with clear and precise answers to all my questions. The shipping was unbelievably fast.
I received the parts I ordered in just 5 business days! The products arrived in perfect condition, exactly as described, and exceeded my expectations. I highly recommend this seller to anyone looking for quality Harley parts and exceptional customer service. I’ll definitely be a returning customer!

December 6, 2024
Unprompted review

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