Biltong St Marcus Reviews 135

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, authentic taste, and wide variety, especially the biltong and other South African goods. Many appreciate the efficient and rapid delivery service, often noting that orders arrive quickly and well-packaged. The overall service is frequently described as excellent, with consumers finding the ordering process easy and convenient. However, some customers were not happy with certain aspects of their experience. A few reviewers mentioned receiving products with short expiry dates or items that tasted unusual or were of subpar quality, such as sinewy meat or dented cans. There were also occasional issues with delivery, including delayed orders, incorrect items, or a lack of tracking information, leading to frustration for some.

What people talk about most

Product

Customers had positive experiences with product, often praising the delicious and fresh quality of meats like... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the delicious meats,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the quick, efficient, and... See more

Order

Reviewers mention positive feedback about order. Many customers praise the easy online ordering process, wide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love these guys for stocking Windhoek Draught and allowing me to indulge in my favourite lager! Been ordering for a short while now, the delivery is quick and the prices are VERY... See more

Company replied

Rated 5 out of 5 stars

Perfectly delicious and exactly how I like it…lean with minimal fat, just the right amount of marbling. Soft enough to carve the desired thickness (wafer thin) and keeps well in an airtight container... See more

Company replied

Rated 5 out of 5 stars

Have always had St. Marcus meats since I arrived from Zim. 1985. All their meats are delicious, and all wrapped up well, especially for delivery, which I do a lot now as I don't live in London any mor... See more

Rated 5 out of 5 stars

Excellent products and service We recently purchased food, wine and beer from Biltong St Marcus and the service and quality of the products and produce was fantastic. The biltong and droewors... See more

Company replied


Company details

  1. Meat Products Supplier
  2. Supermarket

Information provided by various external sources

We have the largest selections of South African products in the UK. Come and try our award winning 24 varieties of Biltong & Droewors, 14 varieties of Boerewors, Sosaties, Stokkies, Ribs, Flatties and much more! Also the manufacturers of STM Energia


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer

Very quick delivery. Lots of great SA products to choose from. Biltong is excellent!

January 26, 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

We’re so glad you enjoyed the biltong and quick delivery. Thank you for the 5 stars!

Rated 5 out of 5 stars

Great place to shop

I buy all of my South African goods here. Quick delivery and never any issues.
I love their Fudge!!!

January 31, 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you for the 5 stars! We’re so glad you enjoy shopping with us - and our fudge really is a favourite. We appreciate your support.

Rated 5 out of 5 stars

Kind and efficient

Kind and efficient, thank you !

January 30, 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you for the 5 stars :) really appreciate it.

Rated 5 out of 5 stars

Amazing

Always good quality and service

January 30, 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you for the 5 stars! We really appreciate it

Rated 5 out of 5 stars

Great shop

Wide variety of stuff, good specials, easy to tailor make order, prompt delivery

January 9, 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you for the 5 star review! Appreciate you taking the time.

Rated 5 out of 5 stars

I keep coming back!

Love the choice of meats, the quality of cuts and speed of delivery!! Amazing products - regularly buy here. There is a lot of good biltong out there but especially the leaner cuts are often dry and with these ones there are so many healthy options it's moreish AND good for you at the same time :)

January 6, 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you so much for your lovely review! We really appreciate your continued support. It means a great deal to hear that you enjoy the quality of our cuts and the range we offer. We look forward to serving you again soon.

Rated 5 out of 5 stars

Worth ordering

The follow up email from the company. Ease of ordering and options available

January 5, 2026
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you for the 5 stars! We look forward to serving you again :)

Rated 5 out of 5 stars

Excellent quality best biltong and droewors around wonte buy form anywhere else thanks 😊

Excellent quality the best biltong amd droewors

December 25, 2025
Biltong St Marcus logo

Reply from Biltong St Marcus

We really appreciate you taking the time to leave a review.

We’re proud of the quality of our biltong and droëwors, so it means a lot to hear that you wouldn’t buy from anywhere else. Thanks again for your support and we look forward to serving you again soon.

Rated 2 out of 5 stars

Really disappointed in it all to be honest

Really disappointed in the Boerewors first up. This is NOT true 'Boerewors' at all, more like a cheap farmers wors you would get in a local SA shop, highly minced and had some tiny 'stones' in the wors that all 5 of us found. It really tasted awful. Even more disappointed in the bacon biltong - long thin overly fatty strips of fat with a whiff of meat. (Not like one is lead to believe what the product will be like in the photograph at all). The Droewors unfortunately was also was sub standard. Sorry! - It was all very disappointing, we won't be buying from St Marcus again.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

HAPPINESS DELIVERED

Absolutely love these guys for stocking Windhoek Draught and allowing me to indulge in my favourite lager!

Been ordering for a short while now, the delivery is quick and the prices are VERY competitive compared to other sites. There is also a loyalty programme which is a lovely bonus!

Also handy for the South African supplies during the northern Hemisphere version of "Dezemba" braai season in July! From Steers salt, Spur sauce, you name it, they stock it.

My happy place.

HIGHLY RECOMMENDED.

November 28, 2025
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you so much! this absolutely made our day 😊
We love being your happy place and keeping you stocked with all your SA favourites ... Dezemba braais included! Really appreciate the recommendation and your continued support.

Rated 5 out of 5 stars

Very Professional

Fast delivery, well packed. What a great service!

November 26, 2025
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you for the great review! We’re so pleased you’ve always had fresh products and quick service. We appreciate you!

Rated 5 out of 5 stars

Great Biltong

Delivered quickly - and usual great taste!

November 26, 2025
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you for the 5 stars! We’re so happy to hear you loved the biltong :)

Rated 3 out of 5 stars

The order arrived timely but the drink…

The order arrived timely but the drink l ordered was flat ( very little fizz). Otherwise great work

November 28, 2025
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you for your review. We’re pleased everything arrived timely, but sorry to hear the drink lacked fizz.

Rated 1 out of 5 stars

Disappointing

It took a week to get my order and then some of the items were incorrect and there wasn’t much help to rectify the situation. Only 1 solution offered that wouldn’t work.

November 27, 2025
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you for your feedback. We’re truly sorry to hear this order didn’t go as smoothly as usual. If you haven't already, please reach out to sales@stmarcus.co.uk so we can find the best way forward.

Rated 5 out of 5 stars

St Marcus Foods

Every time I order from St Marcus, the South African food is delivered promptly and the it is fresh. If I have a problem, with a quick call, it is dealt with quickly and efficiently. Thanks St Marcus!!

November 26, 2025
Biltong St Marcus logo

Reply from Biltong St Marcus

Thank you for the great review! We’re so pleased you’ve always had fresh products and quick service. All the best :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look