BIQU Equipment Reviews 

Took a little long, but thats okay. Well protected in packaging, all fine

I bought their Panda jetpack for the X1 3D-Printer. The fanducts are aimed above the nozzle instead below it. Also their allen keys werent usable. The pins for mounting are slightly too big, so I had to use force to get the fan inside the case.

Using a bowl of water to test the fan duct made me realizie that this was a terrible mispurchase. I looked for reviews before the purchase and it seems like they use many forums to advertise their products with false informations.

I bought the Panda Knomi and it won’t work or update and when asking for support your just ignored.

1st Purchased. Excellent experience.

Placed an order with the EU Warehouse for delivery to the UK. The item was delivered within a week.
I just wish they would not use "Shop" as a method of tracking the item when DHL is more than capable.

Website states that items are shipped in 3 days. 12 days since my order they have yet to ship. I would not recommend

Very difficult/costly to return a product. I received the product that has partially opened package, I have to pay international shipping+ potentially extra fees to China customs, plus unknown time delay of this whole process.

The CNC extruder for the Bambu Lab P1S/X1C would not function to allow filament to feed on either my P1S or X1C. No choice, but to go back to the OEM Bambu Lab extruders which work.

poor quality.

And the worst is that they remove ALL ratings under 4 stars on products.
etc.
BIQU Panda Claw Extruder Gear Set for Bambu X1/P1/A1 Series.
8 people i know incl myself. gave this a 1 start ration. and non off them shows.
It tells everything about that company.

Worst service EVER and fast shipping my a..

STAY AWAY......

Terrible quality parts. The only thing worse is the tech support

Appalling customer service, firstly the order was jammed into a box barely bigger than the items like it was packaged by AliExpress, but more importantly the items were squashed I ignored this fact but when one of the items the Knomi Panda which is a little screen for the BambuLabs printers instead AI got what was called a Knomi v2 which is for a completely different printer plus the fact it’s a more expensive device.

So I thought simple enough to resolve I will email support info@biqu and they will be able to resolve. I provided Extra large high definition photos showing the item received.

No even though this was a logistical and sales issue I was told to email technical support, blizzard like they can magically transform over email a completely different unit to the one I was supposed to have.

I emailed them back to point this out and was told they would need to analyse the photos in detail and get back to me ……..

This morning I received a rude message basically blaming me for this and e=asking me to evidence of all the cheap plastic bags that rip to shreds upon open again cheap Chinese Ali express bags despite me providing crystal clear photos.

So if you are wondering whether it’s worth ordering from BIQU, run the opposite way they are worse than terrible and make Temu and AliExpress customer seem like a vip customer services.

My order: 168709

The Panda branch is great really helps with my extended set up, I love the knomi and have been able to print a holder and get a GIF that makes it look like Kenny from south park blinking is sitting on top of my AMS. The only thing is that the knomi will lose connection with my P1S and the only way to reset it, is to unplug it and plug it back in. Other than that, I love it!

I bought a BTT Eddy coil. Everything went well ant it came very well packaged.

Received the items quickly and in good shape, however one of the crimped on plug connectors wires were not crimped and came out. :(

Very prompt service and very good quality products

Great Vendor, Fast Delivery , Fits like a glove and im up and printing in no time!

Always trusted products and service in the past. Purchased a Voron 2.4 motor kit instead of aliexpress due to addition tariff cost of $80 from aliexpress. Expected Biqu to directly provide better support and shipping anyways.

Turns out my order still shipped from China and nearly 3 weeks later was in my city. The cheap delivery service they choose to use is UniUni which day 1 said “delivery failed” with zero explanation from either UniUni or Biqu and I used a vacation day from work to ensure I was home for delivery.

48 hours later with no notice, UniUni said my package was delivered. Nothing outside my door. I messaged the chatbot this and was provided pictures of a door clearly in my 600 unit complex but no unit number and the picture provided of the package showed no apartment number which is clearly stated when I placed my order. I found several other UniUni packages on doorsteps for others and none had apt numbers in the address. It took 3 hours for me to find the door my package was at, but without my package. The tenant explained someone had come by, taken a picture of the package and took it and drove off. I hoped it’d be at my door after I clearly told UniUni by email my apt number but nothing was there. Fortunately the “protection” plan I paid $3 for quickly approved a refund for “theft”.

I later received an email from biqu regarding my issues with the order, shipping and delivery process, explaining that any continued use of UniUni would result in the loss of my business. The reply was, “your order was delivered. Anything else I can help you with?”

How incredibly frustrating and unhelpful. I have seen UniUni people deliver a few packages years ago on my Ring and all were in pajamas and one even stumbling almost unable to stand up straight to take a photo of my package at my door.

By the way, on the photo of my package with my address without my apartment number was my phone number. Instead of dropping my package off at 1 of 600 units randomly, call me. Just call. The other uniuni packages I came across in my 3 hours search for my package also had phone numbers and no apt numbers and I assume those people are also looking for their orders.

Biqu is only as good as the end delivery and end product. The delivery was terrible and the product I don’t even have. Dropping my order off for pickup at the post office would have been much better.

5 star is not enough for the quality of these products!! If someone has a bambulab it must buy biqu products! The build plates are awesome!

My Panda Knomi is a fun and useful add on for my A1 Bambu.
The Panda Branch is also a great addition for my A1.
I highly recommend these.