BlackBetty 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I'm really happy with the shop! I have already ordered twice and the products were always just as described. Much better quality than any other fast fashion store and much cheaper! I always receive th... See more

Rated 4 out of 5 stars

My purchase came in good condition, well sealed. When I opened the package the label attached the the jumper had been cut up, I presume the price had been cut off. And no paper receipt/retur... See more

Rated 5 out of 5 stars

I’ve ordered from Blackbetty 8 times without problem in a span of 4 months. Order is confirmed and shipped immediately and Always received my order within 10 days from despatch. I had 1item refunded i... See more

Rated 3 out of 5 stars

Everything arrived and was of a decent quality, however the "well known brands" turned out to be a Polish store I had never heard of. I managed to find the exact items I'd brought on their website,... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Hey! Welcome to the BlackBetty Trustpilot page - we're so glad you could make it. BlackBetty is the only place to buy quality high street fashion with an average 70-90% off the original retail price. That means we have thousands of new products every week for mostly under £10. Customer service is super important to us so we set up this page to give a transparent view of what our customers think about their shopping experience on BlackBetty.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered boots from them as a present …

I ordered boots from them as a present to myself for Christmas but didn't try them on when they came.When I tried them on I could see I had been sent a size too small but when I contacted customer service I was told that they wouldn't accept them back as the deadline had passed for returns-even though it was their mistake.One unhappy customer...or ex customer!

January 26, 2018
Unprompted review
Rated 4 out of 5 stars

Small Packaging!

My only criticism is that the fitted jacket I ordered was packed so compactly it was virtually impossible to get the creases out. Had to spend a couple of hours trying to iron it so wouldn't want to do that again.

January 26, 2018
Unprompted review
Rated 5 out of 5 stars

Good prices

Good prices, had an issue with sizing on one of my items and they refunded straight away, not made to return item. Great customer service and the charity shop benefited!

January 26, 2018
Unprompted review
Rated 4 out of 5 stars

Great site with amazing deals

Great site with amazing deals , only bad thing is that if you order two or more things you need to pay delivery charge for every item witch is not very convenient

January 26, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look