Blackstone Solicitors Limited Reviews 

73
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, often describing it as professional, efficient, and stress-free, while highlighting the staff's professionalism, helpfulness, and approachable nature. Reviewers frequently commend the outstanding communication, quick response times, and proactive updates, ensuring they feel informed and supported throughout their journey. The overall user experience is consistently described as smooth, simple, and stress-free, transforming potentially daunting situations into positive outcomes. Consumers appreciate the clarity of steps and transparent fees, leading many to confidently recommend and plan to use their services again.

What people talk about most

Service

People report positive experiences with service, often highlighting exceptional communication and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, knowledge, and... See more

Customer service

Customers had positive experiences with customer service, highlighting outstanding communication and... See more

Response time

Consumers find response times to be excellent, with many reviewers highlighting the quick and efficient... See more

User experience

Clients share positive opinions on user experience, with many reviewers describing the process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t be happier with the service I received from Bilal Mirza throughout the purchase of my first home. From start to finish, he was professional, knowledgeable, and always happy to answer my... See more

Rated 5 out of 5 stars

Huge shoutout to Josh and Bilal, who were exactly what you want from a solicitors. Incredibly prompt with their replies, organised, and genuinely fought for us/were on our side throughout. They manage... See more

Rated 5 out of 5 stars

We used Blackstone Solicitors recently for the first time. We dealt mainly with two staff and they were both incredibly professional but also very approachable. What really struck us was how proactive... See more

Rated 5 out of 5 stars

Isabella Marsden is an outstanding solicitor. She’s helped us through a complex contentious probate dispute and been a huge support and driving force to the successful outcome we achieved this week. H... See more


Company details

  1. Law Firm

Information provided by various external sources

Blackstone Solicitors serves clients across the UK and the world, specialising in commercial litigation and property law. Call us on 0161 929 0121


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

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4.7

All reviews

(73)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

I had a great experience with Blackstones. Bilal Mirza dealt with my house purchase and I would highly recommend him. Bilal was responsive, proactive and meticulous, as well as being lovely to deal with. Thanks to Rachael Jenkinson and Joey Yu who were also great. Overall, a very positive experience.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Blackstone delayed my purchase by a month

I am a FTB purchasing a flat in a building that has five stories and therefore falls under the Building Safety Act 2022. When I enquired on the phone with Blackstone if they could do the conveyancing for a flat that fell within this Act, the woman on the phone confirmed they did.

A month after I onboarded with Blackstone my solicitor emailed me to say that unfortunately they can no longer do my conveyancing as it falls within the Act which they do not have insurance for. This is despite them confirming they could do it when I first onboarded and the fact they had the address of the flat I was looking at for over a month. A simple search on Google or Rightmove could've told them that the flat was in a five story block but clearly this basic check was not done.

I am a FTB and what is already an extremely stressful experience has been exacerbated and delayed by a month by this solicitor firm. I would not recommend them to anyone.

April 22, 2026
Unprompted review
Blackstone Solicitors Limited logo

Reply from Blackstone Solicitors Limited

Dear Katie,

Thank you for your feedback which is always valuable. We are sorry to hear that you are disappointed with your experience, especially with this being a first-time purchase and it was never our intention to dampen this experience for you.

I believe our Head of Conveyancing has since spoken to you and explained the situation. We apologise again for any confusion and any negative experience you felt you had. This of course would never be our intention for any of our clients.

Kind regards

Blackstone Solicitors

Rated 5 out of 5 stars

Special thanks to Navi and Ada

I had a great experience with this firm. Communication was great throughout, I always got quick replies and was kept in the loop at every stage, which made a big difference.

They were also very proactive in chasing both the seller’s and buyer’s solicitors, helping things move along much faster than expected. The whole process felt efficient and well managed.

A special thank you to Ada and Navi, I honestly can’t explain how responsive they were. Any time I had a question or needed an update, they were quick to come back to me and were always really helpful and reassuring.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

The team working on our house sale were…

The team working on our house sale were fantastic. Rachael, Joey, Maria and Josh. I can’t fault them. Communication was well done, fast, accurate. We had what can only be described as a painful buyer. The whole other side was painful including their solicitor from our point of view, but the team kept the ball moving forward. Highly recommend them. We would definitely use them again. In fact it’s our second time using Blackstone. 1st time to buy and 2nd to sell. They were excellent on both occasions.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Blackstone solicitors were amazing

Blackstone solicitors were amazing, they we fast, efficient and kept us informed all through the process. We had delays from the seller's solicitors but the team followed up and ensured the we got the responses we needed. I will recommend them 100%. Our thanks to Navi, Ada and Emma.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Could not have wished for better

We are so incredibly grateful to the whole team – we truly couldn’t have asked for a more seamless experience. Our mortgage went through in just under two and a half months, which exceeded all our expectations.

As first-time buyers, we had a lot of questions, but every single one was answered quickly and clearly. The team was always responsive, supportive, and reassuring, and we genuinely felt like we were in safe hands throughout the entire process.

The little personal touches once everything went through were the icing on the cake and made the experience even more special.

A very special thank you to Ada, who was absolutely brilliant from start to finish. We honestly feel like we wouldn’t have had the same experience without her.

Thank you all so much – we couldn’t recommend you enough!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

5* Service

I am writing to share my positive experience working with Kane Jones, now a qualified Corporate Solicitor, over the last few months during the sale of my business.

While I was initially hesitant about being assigned a trainee solicitor, Kane has been fantastic and is a credit to Blackstone Solicitors. Throughout the process, he was professional in his approach and provided excellent advice while consistently looking out for my best interests.

I will certainly be using Blackstone Solicitors for my future legal needs.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

First class solicitors

From start to finish the entire conveyancing team were professional and everything was dealt with in a timely fashion with the goal of driving the sale through and not letting the other solicitor just drift along.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

This morning I asked if a copy of an…

This morning I asked if a copy of an invoice dating from 2020 was available although I was unsure that a record dating back that long would still be available.
However, within two hours I'd been sent a copy of the document I'd requested.
Excellent service.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

A reactive, helpful conveyanced firm.

Blackstone Solicitors was extremely reactive and helpful throughout our first home purchase. They walked us through the process, and consistently helped to get the case to be progressed and completed as soon as possible. Definitely recommended.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, super proactive and always pushing to get things done either on time or before the expected date! absolutely fantastic, couldn’t recommend them enough!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Navi and…

I had a great experience with Navi and Ada. As a first-time buyer, I was worried about the process, but they made it very smooth. They were always on hand to answer my queries and responded to emails very quickly. The frequent updates meant I always knew what was happening next. I can’t recommend them enough!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Company Sale

Used Blackstone Solicitors for Company Sale.
Service provided by Karen & Zulaika in Corporate Dept was exceptional.
Would recommend.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Sale of Business

First time in selling a business which can be daunting and proved to be quite stressful and drawn out, however Blackstone were very communicative, reassuring and helpful. They were always quick to respond and answered all questions informatively. Special thanks to Zulaika, Paula and Chris and everyone else involved.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I cannot recommend Blackstone solicitors highly enough. I was very fortunate to be looked after by Adrianna and Navi throughout, who were both jointly responsible for my experience.

Throughout my house purchase, they went above and beyond not only in carrying out their own responsibilities to an exceptional standard, but also by proactively advising and supporting me with a number of issues I was experiencing with another solicitor involved in the sale of my other property. That level of care and ownership made a huge difference during what was a very stressful process at the sale end. (Unrelated to Blackstone).

Communication was excellent from start to finish, with regular updates and clear explanations at every stage, far exceeding the standards I have come to expect from solicitors. Adrianna was a regular point of contact and was friendly, professional, and incredibly reassuring. I never felt an inconvenience when contacting the with questions or to ask for advice.

Between Adrianna and Navi, the service I received was of the highest standard and genuinely a night and day comparison to my experience with other solicitors.

Their professionalism, responsiveness, and willingness to go the extra mile truly set them apart. I will be definitely using them again for future property related conveyancing and would confidently recommend them to anyone looking for a first-class service.

January 30, 2026
Unprompted review

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