Blackstone Solicitors Limited Reviews 

Warren Heyman and the team at Blackstone were amazing from day one. They were always honest and respectful with me and their advice and assistance with my dispute was highly valued. Would definitely recommend.

I used Blackstone Solicitors this year during a very difficult time in my life. I needed solicitors who could act on my behalf both quickly and sensitively.

I dealt with Karen Tsang throughout the preparation of my Sale Purchase Agreement, as I needed to exit my business following a cancer diagnosis earlier in the year.

I found Blackstone Solicitors to be very reasonably priced, professional, informative, and extremely quick to respond by both email and phone. I honestly cannot fault anything at all.

I would be happy to recommend Blackstone Solicitors – and especially Karen Tsang – without hesitation. Thank you for helping me through the last couple of months.

Totally professional and warm polite manner .
A pleasure

Very professional and a great help

I recently used Blackstone Solicitors for the sale of my property, and I couldn't be more pleased with the service I received. The whole process was fast, smooth, and handled with great professionalism. The team was always responsive, efficient, and made what could have been a stressful time completely hassle-free. A big thank you to everyone at Blackstone Solicitors for their excellent work.
I highly recommend them!

The residential team helped me sell my property and buy a new one!
Nothing was to much to ask always happy to help highly recommend

I'm writing this review on behalf of my father who used Blackstone to act on him to sell a property. Blackstone was chosen because my father doesn't speak English so needed a firm with a solicitor that speaks his language. Of course you never know what to expect until you have dealt with the firm and case handler, but starting from Dean from the New Enquiries team, correspondence had been professional and firm.
Then Cherrie became the case handler, she dealt with the case well and efficiently.
Before completion, the client was requested to settle the bill, the invoice was spot on as per the quote, no one extra charge, so straightforward.
Due to the client's change of circumstance, there was a delay to completion, unfortunately that time Cherrie already left the firm, but Wesley and his manager Sara helped in the interim.
When the client was ready to complete, Kane took over and completed the case in a timely manner. Yes there might be some delays on occasions in getting replies, but that's normal and all was solved in the end with nothing serious delayed.
On top of that, the client wishes to thank Blackstone for not charging extra for delaying completion upon his request. Instead, Wesley and Sara advised the best way forward to save incurring extra charges. This was appreciated.
It is sad to read some negative reviews on certain staff and with invoices/extra charges, etc. of course everyone's experience is different, but my father had a positive experience with Blackstone, thank you.

Not very helpful in resolving a matter regarding the sale of a property. Quite obvious they are there to do the bare minimum, avoid in my opinion.

I had the unfortunate experience of dealing with a Cherrie Kam.

I instructed Blackstone to evict a very problematic tenant from one of my properties. The tenant was trying to use every trick in the book to cause problems. Emma Nawaz dealt with the situation brilliantly, the tenant was out sooner than I thought, and the property is now re-let.

EDIT**

I was not advised of the costs, categorically, for the fee earner in question to carry out the work for me. I asked if there was any way we could avoid a particular cost, but they ignored my questions and proceeded to carry out the work and invoice me for it. Then - when I paid them money on account, they (6 weeks ago) decided to produce a random invoice and said that my money was to pay that invoice, not be on account for the service I was requesting there and then. Basically, they decide what they charge, when they charge it, and just produce random invoices as and when they please, extort the money from you, and put it against invoices that they choose. **EDIT

Having had the misfortune of doing business with Blackstone Solicitors, I thought I would share my experience so that future customers can be made aware of how this firm operates, to give them the opportunity to avoid Blackstone.

Solicitors won't even talk to you unless you place a fortune 'on account'. You will get caught up in their internal politics in regards to who is getting paid. I had a Zoom call booked in with Jabbar, and he actually aborted the call because he was concerned that the money that I had paid on account (£500+) might not reach him, but infact another fee earner.

Constantly battered with 'nobody wants to work for free'. No customer service skills. The skills of the solicitor I dealt with were so poor that every single property that I bought using Blackstone nearly fell through, with mortgage offers having to be extended and extended. I finally walked away when the mortgage lender refused to extend a mortgage offer further, leaving me £1,000 in fees out of pocket.

Being a solicitor goes to some people's heads, with them being very rude to other parties involved in property sales, alienating people from wanting to do business with my business.

All in all, an absolute shambles of a law firm. Meant to be ultimately professional, but instead a set of money hungry individuals.

Use them with extreme caution.

Emma Nawaz promised a 'result' with a capped quote £22,000 to end of hearings & a senior lawyer but 'challenged' juniors (trainee solicitors & trainee receptionist) were assigned. They missed legislation that would have saved me 4 months for a commercial eviction. Increased costs by £7,500 over & above their quote with a 14 day deadline to seek counsel advice. Dangerous skim reading reversed the intention of my private settlement offer. I was badly advised resulting in no result, lost rent arrears recovery & other substantial financial loss. Repeatedly unaware & dishonest about their mistakes. They never answer any questions so a strategy cannot be formed by myself [client]. Discourteous, dismissive telephone manner including laughing & ridicule at me, their client. Just another overpriced mickey mouse lawyer service: easy choice to avoid.
If only these lawyers would put as much effort into their client's work as they do into removing reviews & harassing their clients who don't bend over. Please find video & photographic evidence of letters/emails from BlackstoneSolicitors online

I have no connection with this company. This company have a excellent 5 star rating. I apologise for my mistake and mix up .