The online shopping experience is great. Good direction on how to measure for the blind and choosing the colour, and other details. Great online hand-holding. The blind was delivered fast, it was well... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast service from blinds direct, three custom sized 50mm venetian blinds ordered and delivered within a week. The blinds are great quality at a reasonable cost. They were also securely packaged and ca... See more
Company replied
Everything went as planned and it looks great. Received a few odd delivery messages when it was sent to J'burg then on to me which caused concern - then I tracked and figured out what was happening.
The website is well laid out for helping people to make informed choices. The chat facility was always available and helpful. The item was shipped sooner than expected and I was able to communicate wi... See more
Company replied
Company details
Written by the company
We have the widest range of blinds, shutters and curtains offering in South Africa. Offering best customer service.
Contact info
52 Kings way, 7500, Cape town, South Africa
- 0870125007
- Info@BlindsDirect.co.za
- blindsdirect.co.za
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product is excellent
The product is excellent. The member of staff who helped me with dimensions and various other details was knowledgeable, efficient and very friendly on the phone. My on line purchase arrived on time. I was really impressed with the whole experience. Excellent service.
December 15, 2025
Reply from BlindsDirect.co.za
Hi, Beverley
Thank you for this wonderful review and great feedback on your experience, we trust all is looking great!
Blinds Direct Team
Quick turnaround from order to delivery…
Quick turnaround from order to delivery and measurements exact.
December 14, 2025
Reply from BlindsDirect.co.za
Hi, Marlene
We truly appreciate the lovely feedback - thank you!
Blinds Direct Team
Their after sales service is absolutely…
Their after sales service is absolutely excellent.
December 14, 2025
Reply from BlindsDirect.co.za
Hi, Kevin
Thank you for the great review!
Blinds Direct Team
Excellent service
My initial online enquiries were answered promptly and efficiently by Cheryl. Our order was handled expertly and delivered within a week of ordering. And after delivery Jose also assisted with some installation questions.
Overall a great experience, I would recommend Blinds Direct without hesitation.
December 12, 2025
Reply from BlindsDirect.co.za
Hi, Allister
Thank you for taking the time to leave us with this stunning review, our team truly appreciate it!
We look forward to assisting you with any future orders.
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Antoinette
Thank you for the great 5-star review! We trust your blinds are looking lovely.
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi,
We appreciate you taking the time to leave us with this lovely review!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Sally
We appreciate the 5-star review, thank you!
Blinds Direct Team
Exactly what I ordered
The ordering process is simple and well explained. Provide the detail, pay and get what you ordered in less than 2 weeks. Very impressed with the process and my block out blinds!
December 2, 2025
Reply from BlindsDirect.co.za
Hi, Guera
Thank you for taking the time to leave us with this great review and lovely feedback, we appreciate it!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Suzanna
Thank you for the great review!
Blinds Direct Team
Just perfect!
December 11, 2025
Reply from BlindsDirect.co.za
Hi, Judidja
We appreciate the great review, thank you!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Irene
Thank you for the wonderful 5-star review!
Blinds Direct Team
Tried & Trusted
User friendly ordering process
Efficient & gr8 quality
Only reason for not giving a 5 rating was the lack of indicative manufacturing times.
December 10, 2025
Reply from BlindsDirect.co.za
Hi, Matthew
Thank you for the feedback and review, it's appreciated!
Please note that the lead times are indicated on the website and your order confirmation email, for future reference. We trust your blinds are looking lovely!
Blinds Direct Team
Great Service & Product
They were very efficient and informative all the way. I got my delivery on time.
December 9, 2025
Reply from BlindsDirect.co.za
Hi, Mark
Thank you for the wonderful review, it's much appreciated!
Blinds Direct Team
I am highly satisfied with my blinds
I am highly satisfied with my blinds. I will definitely use BlindsDirect again
December 1, 2025
Reply from BlindsDirect.co.za
Hi, Caryn
We appreciate the great review and we look forward to assisting you again in the future! We trust your blinds are looking lovely.
Blinds Direct Team
Great service
Great service. Blind is exact what I required (length and width)
Fitted exactly as I imagined it to fit.
Thank you for to the great service.
December 8, 2025
Reply from BlindsDirect.co.za
Hi, Ahmed
Thank you for this exceptional review, we appreciate it!
Blinds Direct Team
Attaching Pelmet / Valance to blind
Hi
NOT a criticism, but I cannot find how to affix the pelmet / valance to the blind which will just finish it off perfectly, please can somebody help
Thank You
December 7, 2025
Reply from BlindsDirect.co.za
Hi, Helen
This is shown in the installation guide that is sent with each order but one of our team members will also reach out to you to further assist.
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Ray
Thank you for the 5-star review! We trust your blinds are looking great.
Blinds Direct Team
Prompt service exactly as ordered and…
Prompt service exactly as ordered and real quality products.
December 7, 2025
Reply from BlindsDirect.co.za
Hi, John
We appreciate the great review - thank you!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Gwenda
Thank you taking the time to leave is with this lovely review, we appreciate it!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Martin
Thank you for the lovely 5-star review! We trust your aluminum blind looks great.
Blinds Direct Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.