Very happy with the cascade shades with motorized lift and handheld controller. Installer was very friendly and professional. The installer helped me set up the motion blinds app on my iphone for all... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
While we were given a time range when our installer would arrive, our installer still called us to let us know he was on his way and would arrive in about 15 minutes. I thought that was great service.... See more
Company replied
The salesmen Steven was great at explaining different blinds suitable to my needs and how to self mount on our own. It did take longer than expected for blinds to come into store and would have pref... See more
Company replied
The Staff were great, helped with all our decisions. My only complaint was no instructions were sent with the hardware for the track and drapes. Once they were emailed, they were not clear, and on... See more
Company replied
Company details
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
790 GUELPH LINE, L7R 3N5, BURLINGTON, ON, Canada
- 9056818585
4.7
Excellent
88 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The entire process was excellent!
May 15, 2026
Reply from Blinds To Go - BURLINGTON
Hi Darla,
Thank you for your kind words! We’re thrilled to hear the entire process was excellent from start to finish. We truly appreciate your support and thank you for choosing Blinds To Go!
Blinds To Go
Motorized cascade shades
Very happy with the cascade shades with motorized lift and handheld controller. Installer was very friendly and professional. The installer helped me set up the motion blinds app on my iphone for all 3 shades. Works great. However, the motion blinds app on my husband’s phone will not sync to the blinds. We have tried NUMEROUS times with no success, Any suggestions on how to get the shades to sync to his iphone would be greatly appreciated.
May 6, 2026
Reply from Blinds To Go - BURLINGTON
Hi Barb, thank you so much for your review! We are sorry to hear your husband is having trouble syncing to the blinds via his app. We have contacted our Install Manager for your area and he will be reaching out shortly to try and troubleshoot the issue with you over the phone. Please let us know if any issues, but we are confident he will be able to help.
Everything went smooth
May 6, 2026
Reply from Blinds To Go - BURLINGTON
This is fantastic to hear, Henk! Thank you for the wonderful review!
Great experience and love our blinds
From start to finish we enjoyed a great experience at Blinds To Go. The staff, installer, and service were top notch. Professional, friendly, and efficient.
May 10, 2026
Reply from Blinds To Go - BURLINGTON
Hi Denise,
Thanks for the kind words! Happy to hear the whole process felt smooth and that the team delivered a good experience throughout. We appreciate your support!
Blinds To Go
Very good service and advice
Very good service and advice. Glad to be able to get the new line. Beautiful window coverings.
April 21, 2026
Reply from Blinds To Go - BURLINGTON
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you received very good service and advice, and that you are pleased with our new line of beautiful window coverings. Your satisfaction is our top priority, and your kind words mean a lot to our team.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Excellent experience with installer and sale person that came to home I would highly recommend this company
Great experience
April 23, 2026
Reply from Blinds To Go - BURLINGTON
Thanks for the great review, Terry!
The service was very good
The service was very good, but the there are way too many texts and emails being sent out to clients… it is to the point where you start ignoring them as there is too much duplication in the communication. I am sure that you can keep your clients well informed and up to date with at least 40-50% fewer communications.
April 20, 2026
Reply from Blinds To Go - BURLINGTON
Thank you so much for the review and especially for the feedback! We will be sure to pass along to our Marketing department!
Reply from Blinds To Go - BURLINGTON
Wonderful to hear, David! Thank you for the great review!
Great experience
While we were given a time range when our installer would arrive, our installer still called us to let us know he was on his way and would arrive in about 15 minutes. I thought that was great service. Our installer was polite and friendly and did a wonderful job installing our California shutters in two bathrooms. They are lovely and our experience was excellent from beginning to end. Thank you Blinds to Go and we will certainly be back soon, and will also recommend you to our friends.
April 7, 2026
Reply from Blinds To Go - BURLINGTON
This is wonderful to hear, Elizabeth! Thank you so much for your great feedback and review! We are thrilled to hear that both your experience and your shutters were top notch!
The blinds came in quickly and the…
The blinds came in quickly and the sales rep was very knowledgeable and very nice
March 18, 2026
Reply from Blinds To Go - BURLINGTON
Thank you so much for taking the time to share your experience with us! Providing excellent service and quality products is our top priority, and your feedback truly means a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
We have shopped at Blinds to go for…
We have shopped at Blinds to go for many years and we are very happy with our recent purchase
March 13, 2026
Reply from Blinds To Go - BURLINGTON
Hi Cecile,
thank you for being such a great long time customer and leaving us a review! We are always thrilled to work with you and look forward to your next project!
Reply from Blinds To Go - BURLINGTON
We're happy to hear that the order arrived quickly and that our service was helpful. Thank you for your positive feedback!
Reply from Blinds To Go - BURLINGTON
Thank you so much for your kind words, Mary! 😊 We truly appreciate your feedback!
Reply from Blinds To Go - BURLINGTON
We appreciate your positive feedback and are happy you were pleased with our service and prices.
Helpful at all parts of this journey
Helpful at all parts of this journey. From the in-store sales process to the measuring and installation, the team was great.
November 24, 2025
Reply from Blinds To Go - BURLINGTON
Hi Julie, Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!
Excellent customer service.
Excellent customer service.
Shawna was awesome! She was very patience with me throughout the process. Super sweet and knowledgeable woman. Highly recommend!!
January 2, 2026
Reply from Blinds To Go - BURLINGTON
We appreciate you taking the time to leave us such a wonderful review! We're happy to hear that you had a positive experience and that our team was helpful!
Reply from Blinds To Go - BURLINGTON
We're happy to hear that you found the perfect fit and style! Thank you for your positive feedback; it means a lot to us.
Great experience, and we love the look!
From the initial visit, to the measuring, to the final installation, it's all been a great experience. Everyone has been friendly and professional, and we're very happy with the final result.
November 15, 2025
Reply from Blinds To Go - BURLINGTON
We're happy to hear that your experience, from start to finish, was great! We appreciate your kind words about our team and are glad you're pleased with the result.
Easy Peasy Window Covering
Customer service was memorable and focused on my need and installation was efficient and timely.
December 15, 2025
Reply from Blinds To Go - BURLINGTON
We're happy to hear that our team provided such memorable customer service and efficient installation that focused on your needs. Thank you!
One blind on Living Room did not fit
One blind on Living Room did not fit
I am waiting for the new replacement.
No Valence for blind on second bedroom.
Plastic pull chain fell apart on 2 window coverings.
I would like a replacement for 2 pill chains
January 14, 2026
Reply from Blinds To Go - BURLINGTON
Hi Sharon, thank you for taking the time to share this, and I’m really sorry you’ve had to deal with multiple issues. That’s not the experience we want for our customers.
We understand how frustrating it is when one blind doesn’t fit properly especially when you’re already waiting for a replacement. On top of that, a missing valence and pull chains falling apart is definitely not acceptable, and we completely understand why you’d be disappointed.
Please know we’re on it. We’ve flagged these issues with our team, and replacements are being arranged for the blind, the missing valence, and the two pull chains. Someone from our team will be reaching out by Monday or Tuesday at the latest to confirm the details and make sure everything is corrected properly.
Thank you for your patience, and thank you for bringing this to our attention. We really appreciate the opportunity to make this right and we’re committed to getting it sorted for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.