Blinds To Go - BURLINGTON Reviews 

93
TrustScore 4.5 out of 5

4.6

790 GUELPH LINE, L7R 3N5 BURLINGTON, ON, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very happy with the cascade shades with motorized lift and handheld controller. Installer was very friendly and professional. The installer helped me set up the motion blinds app on my iphone for all... See more

Company replied

Rated 5 out of 5 stars

While we were given a time range when our installer would arrive, our installer still called us to let us know he was on his way and would arrive in about 15 minutes. I thought that was great service.... See more

Company replied

Rated 4 out of 5 stars

The salesmen Steven was great at explaining different blinds suitable to my needs and how to self mount on our own. It did take longer than expected for blinds to come into store and would have pref... See more

Company replied

Rated 4 out of 5 stars

The Staff were great, helped with all our decisions. My only complaint was no instructions were sent with the hardware for the track and drapes. Once they were emailed, they were not clear, and on... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 790 GUELPH LINE, L7R 3N5, BURLINGTON, ON, Canada

  • 9056818585

4.6

Excellent

TrustScore 4.5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(93)

2,738 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a pleated shade that had a broken…

I had a pleated shade that had a broken string. They fixed it, no questions asked. They have great warranties, and they honour them as well.

December 14, 2020
Blinds To Go - BURLINGTON logo

Reply from Blinds To Go - BURLINGTON

This is great to hear Paul! Thank you for your review!

Rated 1 out of 5 stars

This is the second time I have used a…

This is the second time I have used a blinds to Go,
The first condo we did your installer came out measured and when he can to install was under qualified and made a mess of the blinds and the job the windows would not open holes in the window sill it took many visits to finally finish the job and at best it was it was an3 out of 10
Now I have ordered blinds for another condo, everything was great I was going to have to store install them they were sent to a locations as close to the condo as possible,they coudnt install till the new year so
I Went to pick them up ( one hour drive away) when I get there they can only find 3 out of the 4 blinds than I left they were going to look for that blind, when they did find it they had to ship to my house and now it has been 5 days and I am still waiting for the blind, my tenets are going to move in and I have no Blinds, As you can imagine I am very disappointed with your company,next time I will chose a different blind company

December 14, 2020
Blinds To Go - BURLINGTON logo

Reply from Blinds To Go - BURLINGTON

Hi Gino, we are very sorry to hear about this issue. Were they able to locate the other shade? or at least send you a temporary shade for the window until they find it or can reorder it? Please let us know if we can do anything to help - we are here to help!

Rated 1 out of 5 stars

Install was cancelled as Covid lockdown…

Install was cancelled as Covid lockdown began. Understood.

No follow up, until I called months later. Half installed, half made incorrectly. Weeks later, second install, still made incorrectly. Third install, product is decent though not what I ordered, and different finishing from the first two times.

No follow up call. I am incredibly disappointed with the service, and the product is simply okay.

December 14, 2020
Blinds To Go - BURLINGTON logo

Reply from Blinds To Go - BURLINGTON

Hi Lisa, we are very sorry to hear about the experience you have had with us and the lack of communication with your order. Please let me know the order number and i will help look into this for you so we can help rectify these issues.

Rated 4 out of 5 stars

Horizontal window blinds

My blinds were as ordered and I was able to instal them myself.
No surprises - I like that!
Will order for a second location soon.

December 14, 2020
Blinds To Go - BURLINGTON logo

Reply from Blinds To Go - BURLINGTON

This is great to hear Marian! Thank you for your kind review and we look forward to helping you again soon!

Rated 5 out of 5 stars

Blinds look great

Blinds look great! It took a little longer than usual to get, but it is to be expected seeing that everyone is renovating due to the pandemic instead of travelling.

December 14, 2020
Blinds To Go - BURLINGTON logo

Reply from Blinds To Go - BURLINGTON

This is wonderful to hear Sam! Thank you for your great review and your patience!

Rated 2 out of 5 stars

I received my custom blinds damaged

I received my custom blinds damaged. Showed the store manager a photo and was told to super glue them. They took just under a month to receive, returning them wasn’t an option.

Not impressed, will not be shopping here again.

Purchased from Guelph Line store in Burlington.

December 14, 2020
Blinds To Go - BURLINGTON logo

Reply from Blinds To Go - BURLINGTON

Hi Chris, we are very sorry to hear this.. if there is an issue with the blind upon receipt we will fix the issue. Have you been able to get this matter handled? If not, please contact me at kcleirbaut (at) blindstogo.com and I will ensure it is fixed properly.

Rated 5 out of 5 stars

We are very pleased with the purchase…

We are very pleased with the purchase of our blinds. Delivery was earlier than expected and came in exactly as ordered. This is why we use this company whenever we need window coverings.

December 14, 2020
Blinds To Go - BURLINGTON logo

Reply from Blinds To Go - BURLINGTON

This is great to hear Rick! Thank you for your review!

Rated 5 out of 5 stars

Excellent service and very polite

Excellent service and very polite, mannerly personnel. I would recommend your company.

December 14, 2020
Blinds To Go - BURLINGTON logo

Reply from Blinds To Go - BURLINGTON

This is great to hear Jacqueline! Thank you for your review!

Rated 5 out of 5 stars

Satisfied

Staff was helpful and thorough. Product was cut to spec and fit well.

December 14, 2020
Blinds To Go - BURLINGTON logo

Reply from Blinds To Go - BURLINGTON

This is great to hear Brian, thank you for your review!

Rated 5 out of 5 stars

They all fit according to the…

They all fit according to the measurements I gave them and once I got a routine down for installing they were quick to go up.

December 14, 2020
Blinds To Go - BURLINGTON logo

Reply from Blinds To Go - BURLINGTON

This is great to hear Dave, thank you for your review!

Rated 4 out of 5 stars

We are very happy with the blinds we…

We are very happy with the blinds we purchased. The installer was very professional.
Thank-you

December 4, 2020
Blinds To Go - BURLINGTON logo

Reply from Blinds To Go - BURLINGTON

Hi Patricia and Ron, thank you for your review! Is there anything else we could have done to help improve your service?

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look