Very happy with the cascade shades with motorized lift and handheld controller. Installer was very friendly and professional. The installer helped me set up the motion blinds app on my iphone for all... See more
Company replied
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Very happy with the cascade shades with motorized lift and handheld controller. Installer was very friendly and professional. The installer helped me set up the motion blinds app on my iphone for all... See more
Company replied
While we were given a time range when our installer would arrive, our installer still called us to let us know he was on his way and would arrive in about 15 minutes. I thought that was great service.... See more
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The salesmen Steven was great at explaining different blinds suitable to my needs and how to self mount on our own. It did take longer than expected for blinds to come into store and would have pref... See more
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The Staff were great, helped with all our decisions. My only complaint was no instructions were sent with the hardware for the track and drapes. Once they were emailed, they were not clear, and on... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
790 GUELPH LINE, L7R 3N5, BURLINGTON, ON, Canada
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I had a pleated shade that had a broken string. They fixed it, no questions asked. They have great warranties, and they honour them as well.

Reply from Blinds To Go - BURLINGTON
This is the second time I have used a blinds to Go,
The first condo we did your installer came out measured and when he can to install was under qualified and made a mess of the blinds and the job the windows would not open holes in the window sill it took many visits to finally finish the job and at best it was it was an3 out of 10
Now I have ordered blinds for another condo, everything was great I was going to have to store install them they were sent to a locations as close to the condo as possible,they coudnt install till the new year so
I Went to pick them up ( one hour drive away) when I get there they can only find 3 out of the 4 blinds than I left they were going to look for that blind, when they did find it they had to ship to my house and now it has been 5 days and I am still waiting for the blind, my tenets are going to move in and I have no Blinds, As you can imagine I am very disappointed with your company,next time I will chose a different blind company

Reply from Blinds To Go - BURLINGTON
Install was cancelled as Covid lockdown began. Understood.
No follow up, until I called months later. Half installed, half made incorrectly. Weeks later, second install, still made incorrectly. Third install, product is decent though not what I ordered, and different finishing from the first two times.
No follow up call. I am incredibly disappointed with the service, and the product is simply okay.

Reply from Blinds To Go - BURLINGTON
My blinds were as ordered and I was able to instal them myself.
No surprises - I like that!
Will order for a second location soon.

Reply from Blinds To Go - BURLINGTON
Blinds look great! It took a little longer than usual to get, but it is to be expected seeing that everyone is renovating due to the pandemic instead of travelling.

Reply from Blinds To Go - BURLINGTON
I received my custom blinds damaged. Showed the store manager a photo and was told to super glue them. They took just under a month to receive, returning them wasn’t an option.
Not impressed, will not be shopping here again.
Purchased from Guelph Line store in Burlington.

Reply from Blinds To Go - BURLINGTON
We are very pleased with the purchase of our blinds. Delivery was earlier than expected and came in exactly as ordered. This is why we use this company whenever we need window coverings.

Reply from Blinds To Go - BURLINGTON
Excellent service and very polite, mannerly personnel. I would recommend your company.

Reply from Blinds To Go - BURLINGTON

Reply from Blinds To Go - BURLINGTON
They all fit according to the measurements I gave them and once I got a routine down for installing they were quick to go up.

Reply from Blinds To Go - BURLINGTON
We are very happy with the blinds we purchased. The installer was very professional.
Thank-you

Reply from Blinds To Go - BURLINGTON
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