Blinds To Go - BURLINGTON Reviews 

93
TrustScore 4.5 out of 5

4.6

790 GUELPH LINE, L7R 3N5 BURLINGTON, ON, CA


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Rated 5 out of 5 stars

Very happy with the cascade shades with motorized lift and handheld controller. Installer was very friendly and professional. The installer helped me set up the motion blinds app on my iphone for all... See more

Company replied

Rated 5 out of 5 stars

While we were given a time range when our installer would arrive, our installer still called us to let us know he was on his way and would arrive in about 15 minutes. I thought that was great service.... See more

Company replied

Rated 4 out of 5 stars

The salesmen Steven was great at explaining different blinds suitable to my needs and how to self mount on our own. It did take longer than expected for blinds to come into store and would have pref... See more

Company replied

Rated 4 out of 5 stars

The Staff were great, helped with all our decisions. My only complaint was no instructions were sent with the hardware for the track and drapes. Once they were emailed, they were not clear, and on... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 790 GUELPH LINE, L7R 3N5, BURLINGTON, ON, Canada

  • 9056818585

4.6

Excellent

TrustScore 4.5 out of 5

93 reviews

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4.6

All reviews

(93)

2,711 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have bought many blinds over the…

We have bought many blinds over the years and the knowledge and service has always been amazing! I'm not sure the woman's name who has helped us a few times over the past few years in Burlington... but she has been perfect all times. Product has been great quality too.

December 21, 2020
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Reply from Blinds To Go - BURLINGTON

This is wonderful to hear Jennifer! Thank you for your review!

Rated 3 out of 5 stars

Unfortunately the wrong curtains were…

Unfortunately the wrong curtains were delivered to my apartment. The balcony doors didn’t fit. It was a number of weeks before mine arrived which were also too long and had to be trimmed. The person who was
to come back and set them up never called and never came. I had to hire someone to do the job and to redo the valance that was coming out of the wall. Now that that’s all done of course I love the curtains

December 21, 2020
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Reply from Blinds To Go - BURLINGTON

Hi Donna, we apologize about the delays and issues you have experienced with your order during this difficult time; as well as the lack of help from the installer. Please let us know more feedback on the issue(s) with the window treatments so we can help to rectify any issues.

Rated 3 out of 5 stars

Experience was fine

Experience was fine. Blinds were a bit pricey. Waited a week past estimate date.

December 21, 2020
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Reply from Blinds To Go - BURLINGTON

Hi Kim, we apologize about the delays you have experienced with your order during this difficult time. We greatly appreciate your patience in this matter.

Rated 3 out of 5 stars

Vertical blinds custom order

I ordered custom blinds(inside mount) for my floor to ceiling window. The Blinds are really nice but installing them myself was a nightmare! I used the measurement guide on Blinds to Go website, but the track was a very tight fit, had to scrape paint off both sides of the wall to make it fit. Then the screws didn't work with my wall so had to buy other ones with (drywall anchors) and finally was installed. Whole process took about 3 days. It would have been nice if outside mount brackets were included with the whole package as well.

December 19, 2020
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Reply from Blinds To Go - BURLINGTON

Hi Sabrina, thank you for your review and your feedback! We will be sure to let the product development teams know about this feedback as well - can we help you with anything further?

Rated 5 out of 5 stars

So easy! Very satisfied.

I was a little overwhelmed thinking getting blinds for my whole house would be super difficult and expensive. I was very impressed how quickly I was able to select the right style, schedule a measurement check and installation. Very pleased with the installation person, and the final product!

December 16, 2020
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Reply from Blinds To Go - BURLINGTON

This is so wonderful to hear Katrina! Thank you for the kind review!!

Rated 5 out of 5 stars

Love BTGo!

Wonderful, helpful service at Blinds to go on Fairview and Gueph Line in Burlington. The installer did a perfect job. Everyone who visits loves them!!!!!!!

December 15, 2020
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Reply from Blinds To Go - BURLINGTON

Wonderful to hear Christine! Thank you for the kind review!!

Rated 5 out of 5 stars

Service

A window blind I purchased July 2015 required servicing. I took it back to the store and found out that the blind was guaranteed for life to fix defects, at no cost! I got the blind back within a couple of days as promised. Working good as new. Thank you

December 15, 2020
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Reply from Blinds To Go - BURLINGTON

This is great to hear! Thank you for your kind review Bob!

Rated 5 out of 5 stars

Great service and communication

Great service and communication, especially during COVID!! Thanks for making it great!

December 15, 2020
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Reply from Blinds To Go - BURLINGTON

This is wonderful to hear Deb! Thank you for your review!

Rated 5 out of 5 stars

Excellent service and great quality

Excellent service and great quality. This was our 4th house we have used them. Highly recommend

December 15, 2020
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Reply from Blinds To Go - BURLINGTON

This is great to hear! Thank you for your kind review Red!

Rated 5 out of 5 stars

Excellent service

Excellent service, person who installed shutters and blinds was very polite, I have no problem dealing with blinds to go

December 15, 2020
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Reply from Blinds To Go - BURLINGTON

This is great to hear Gail and Stan! Thank you for your review!

Rated 5 out of 5 stars

From the day we ordered our blinds and…

From the day we ordered our blinds and throughout the delivery and installation we were treated as a valued customer. Everyone from very helpful and knowledgeable sales staff to the installation individual made it a pleasant experience. I would certainly recommend them. Thank you all.

December 15, 2020
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Reply from Blinds To Go - BURLINGTON

This is great to hear John! Thank you for your kind review!

Rated 5 out of 5 stars

Nice Installation

Installer was courteous, efficient and neat. Blinds look great!

December 15, 2020
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Reply from Blinds To Go - BURLINGTON

This is great to hear VG! Thank you for your review!

Rated 3 out of 5 stars

Service was very profesinal

Service was very profesinal, in time and good quality. Not very impressed with the manufacturer of the blinds. They correct the mistakes and now is all done and installed. Resonable price for the product.

December 15, 2020
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Reply from Blinds To Go - BURLINGTON

Hi Mario, thank you for your review. Please let us know if we can help further in any way in regards to the issues you had with the product.

Rated 5 out of 5 stars

Excellent service

Excellent service at the store in Burlington where we bought them and excellent service at the store in Barrie where we picked them up at

December 14, 2020
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Reply from Blinds To Go - BURLINGTON

This is great to hear Patsy! Thank you for your review!

Rated 5 out of 5 stars

Return of faulty blind for repair

Blind was returned & repaired in a few days. We are very happy with the customer service.

December 14, 2020
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Reply from Blinds To Go - BURLINGTON

This is great to hear, Barry! Thank you for your review!

Rated 4 out of 5 stars

Blinds are great

Blinds are great, installer person was excellent, one small piece is missing so now I have to go to blinds to go and ask for one.

December 14, 2020
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Reply from Blinds To Go - BURLINGTON

Thank you for your review and your patience Heidi - we are sorry to hear about the missing piece - you can call the showroom and they can ship it to you as well instead of going to pick it up if easier for you.

Rated 5 out of 5 stars

I ordered one blind and one shutter and…

I ordered one blind and one shutter and so far only the blind has arrived but I have been impressed with the service in the shop, the delivery and the blind itself. I look forward to receiving the shutter and having it installed soon.

December 14, 2020
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Reply from Blinds To Go - BURLINGTON

Let us know if you need any help Gill, you can edit your review to include your order number as well and we can help look into it for you.

This is great to hear Gill! Thank you for your review!

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