Very happy with the cascade shades with motorized lift and handheld controller. Installer was very friendly and professional. The installer helped me set up the motion blinds app on my iphone for all... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The salesmen Steven was great at explaining different blinds suitable to my needs and how to self mount on our own. It did take longer than expected for blinds to come into store and would have pref... See more
Company replied
While we were given a time range when our installer would arrive, our installer still called us to let us know he was on his way and would arrive in about 15 minutes. I thought that was great service.... See more
Company replied
The Staff were great, helped with all our decisions. My only complaint was no instructions were sent with the hardware for the track and drapes. Once they were emailed, they were not clear, and on... See more
Company replied
Company details
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
790 GUELPH LINE, L7R 3N5, BURLINGTON, ON, Canada
- 9056818585
4.7
Excellent
89 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One blind on Living Room did not fit
One blind on Living Room did not fit
I am waiting for the new replacement.
No Valence for blind on second bedroom.
Plastic pull chain fell apart on 2 window coverings.
I would like a replacement for 2 pill chains
January 14, 2026
Reply from Blinds To Go - BURLINGTON
Hi Sharon, thank you for taking the time to share this, and I’m really sorry you’ve had to deal with multiple issues. That’s not the experience we want for our customers.
We understand how frustrating it is when one blind doesn’t fit properly especially when you’re already waiting for a replacement. On top of that, a missing valence and pull chains falling apart is definitely not acceptable, and we completely understand why you’d be disappointed.
Please know we’re on it. We’ve flagged these issues with our team, and replacements are being arranged for the blind, the missing valence, and the two pull chains. Someone from our team will be reaching out by Monday or Tuesday at the latest to confirm the details and make sure everything is corrected properly.
Thank you for your patience, and thank you for bringing this to our attention. We really appreciate the opportunity to make this right and we’re committed to getting it sorted for you.
The blinds are what I ordered
The blinds are what I ordered. Install so far was easy on most my windows. Except on one large window where the molding is approx 25 mm at the edge. Even the spacers they gave me are not enough. I will need to make my own I think. Other wise all good
December 20, 2025
Reply from Blinds To Go - BURLINGTON
Hello! We are glad to know you are happy with the shades! If you need any assistance, please feel free to reach out to your local store and we can try our best to assist!
Effortless
A very positive experience from the consultation to the scheduling to the installations final product. We love the Roman shades we ordered. Great communication about timing and payment. I would highly recommend. A very positive experience. Kris
January 7, 2026
Reply from Blinds To Go - BURLINGTON
This is what we love to hear! Thank you so much for taking the time to leave us such a great review!
Great staff and products
The staff person who served me was excellent: helped me choose the correct colour at the store on Guelph Line in Burlington, On. Not the first time I have used Blinds to go, and they maintain their record of excellent service and product. The blind fit perfectly and looks great!
December 21, 2025
Reply from Blinds To Go - BURLINGTON
Hello Bob,
Thank you for your kind review!
We’re so glad to hear our team in Burlington was able to help you find the perfect color and that the blind fits beautifully.
It means a lot to us that you’ve chosen Blinds To Go more than once and that we continue to earn your trust. Thanks again for your support, and we look forward to helping you with your next project!
Reply from Blinds To Go - BURLINGTON
This is great to hear! Thank you!
The salesmen Steven was great at …
The salesmen Steven was great at explaining different blinds suitable to my needs and how to self mount on our own. It did take longer than expected for blinds to come into store and would have preferred more personal service on my enquiries on timing vs relying on emails.
November 12, 2025
Reply from Blinds To Go - BURLINGTON
We're glad to hear you enjoyed working with Steven. We regret that the order took longer than expected and that our communication didn't meet your expectations. We'll review our processes to improve. Thanks for your feedback.
Chain connections kept breaking
Chain connections kept breaking. Happened on two different blinds.
Opaque blinds difficulty in retraction. Blind weight seems too heavy for retraction mechanism.
January 4, 2026
Reply from Blinds To Go - BURLINGTON
Hi Giulio,
Thank you so much for taking the time to get on the phone with me and for sharing what you’ve been dealing with. I’m really sorry the chain connections kept breaking and that the opaque blinds were struggling to retract properly that’s definitely not how your blinds should behave, and I can totally understand how frustrating that must have been.
I’m glad we were able to work through it together and find a solution by switching the chains to a different one. After your service call appointment, the store will be reaching out with a time frame to get everything completed.
Thank you for your patience and for giving us the opportunity to get this sorted.
very good advice on options and…
very good advice on options and efficient completion of project.
December 13, 2025
Reply from Blinds To Go - BURLINGTON
Thank you so much for the 5-star review Robert. We are thrilled you were happy with the consultation as well as the turn around for your project!
overall comfortable experience
a knowledgably helpful, unpressured, informative experience, geared to giving us an unforced reasonable set of options for our specific needs at the best price
excellent product (motorized blinds for multiple awkward windows)
excellent clean installation
December 13, 2025
Reply from Blinds To Go - BURLINGTON
This is so great to hear! We are so pleased to hear this and we are so happy to hear about your experience!
Everything done in good time and as…
Everything done in good time and as agreed. My blinds are lovely and work well!
December 1, 2025
Reply from Blinds To Go - BURLINGTON
This is great to hear! Thank you for the great review!
The Staff were great, product is good
The Staff were great, helped with all our decisions.
My only complaint was no instructions were sent with the hardware for the track and drapes. Once they were emailed, they were not clear, and only bc my husband is incredibly handy could he install them. Definitely not for a beginner.
November 1, 2025
Reply from Blinds To Go - BURLINGTON
Hi Trish, We're glad the staff was helpful. We appreciate your feedback regarding the unclear instructions. We will review our hardware instructions to ensure they are easier to follow. Thanks for bringing this to our attention!
Great Service!
November 29, 2025
Reply from Blinds To Go - BURLINGTON
Hi William, Thanks so much for the kind words!
Helpful staff
Helpful staff. Blinds were received quickly, ahead of schedule and fit perfectly.
November 22, 2025
Reply from Blinds To Go - BURLINGTON
We're glad our helpful staff provided a great experience, and your blinds fit perfectly! Thank you for your positive feedback; we appreciate it.
Service was good and installer was also…
Service was good and installer was also very good
November 10, 2025
Reply from Blinds To Go - BURLINGTON
Hi Dan, We're glad you enjoyed the service and the installer's work. Thank you for your positive feedback; we appreciate it.
Everything fine without problems
November 3, 2025
Reply from Blinds To Go - BURLINGTON
That's great to hear Lori, thanks for your review!
Happy customer This was not our first order and as…
This was not our first order and as before we met with great service and great product.
November 5, 2025
Reply from Blinds To Go - BURLINGTON
We appreciate your continued support and are so glad you are happy with our service and product! Thanks for the great feedback.
Reply from Blinds To Go - BURLINGTON
We appreciate your feedback and are glad our service met your needs efficiently and effectively.
In store service was fantastic
In store service was fantastic. People came to measure up for the installation were lovely, very professional.
However the actual installation was very disappointing !
November 18, 2025
Reply from Blinds To Go - BURLINGTON
We appreciate your feedback and happy to hear that you found the in-store service and measuring experience fantastic. We are sorry the installation did not meet your expectations and would love to hear more about your installation experience and why it was disappointing.
Very friendly
Very friendly, professional and knowledgeable. They were really helpful and polite.
November 17, 2025
Reply from Blinds To Go - BURLINGTON
Hi Jennifer, We appreciate your kind words! We are so glad you found our team helpful, polite, and knowledgeable.
Reply from Blinds To Go - BURLINGTON
Hi John, Thank you for your positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.