The installers were great as were the other staff we came in contact with. The only minor issue was that we were told that the installation would happen within a couple of days after the blinds arrive... See more
Company replied
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The installers were great as were the other staff we came in contact with. The only minor issue was that we were told that the installation would happen within a couple of days after the blinds arrive... See more
Company replied
The salesman was amazing. The installer was awesome. It was a great experience. This is my second review and it was a great experience thank you very professional very friendly.
Company replied
Great service. Omid was our salesperson and he explained the product we were interested in and was very knowledgeable. He was super helpful and professional. This is our fourth purchase we have m... See more
Company replied
We visited the Oshawa Blinds To Go location about half an hour before closing, and I was genuinely impressed by the level of service we received. Even though it was near the end of their day, the st... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
1540 DUNDAS STREET EAST, L1N 2K7, WHITBY, ON, Canada
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Repaired the string in my blind, warranty is as long as I own the blind. Cant be beat..

Reply from Blinds To Go - WHITBY
Working with the store front was very helpful, and patient. However, when we received our blinds from my daughters room we were not very happy with them We specifically asked for room darkening blinds. The gap at the side of them lets in way too much light (My daughter will be on shift work and needs black out during the day). I called and asked if they could do anything, and was told no. We purchased 9 different window coverings and spent a lot of money. I was disappointed.

Reply from Blinds To Go - WHITBY
The process was good during pandemic.
My order In store was mixed up blackout for living room vs bed room. That was corrected and then installers Cory and his wife couldn’t find my house in GPS 51 Elegant street in Bowmanville?
It should be Elgin Street.
The installers were awesome and professional. The i store staff needs to be more detailed oriented.
Derek

Reply from Blinds To Go - WHITBY
We have been purchasing our blinds from Blinds to Go for over two decades. We have always been pleased with the service and our blinds. Replacement parts have never been an issue either. Would definitely recommend them!

Reply from Blinds To Go - WHITBY
we put in out measurement and the lady put in wrong and we got stuck bill the bill to recut it. My order number is 206380

Reply from Blinds To Go - WHITBY
Excellent customer service and social distancing was clearly being recognized.

Reply from Blinds To Go - WHITBY
Very pleased indeed. Assistants at store were extremely helpful and so nice

Reply from Blinds To Go - WHITBY
Excellent experience all round. Bought 4 blinds in the spring and then went back in the fall to buy 2 more! Both times the service was personable and professional. The first order took ages (thanks again, COVID) and the fall order came within days! Super easy to install and look great!

Reply from Blinds To Go - WHITBY
I love my new roller blinds, the young couple took 4 blinds down and replaced them in 40 minutes. No mess at all . Great service.
Thanks Margaret.

Reply from Blinds To Go - WHITBY
Very good customer service from the begining to the end. Would go again without a doubt.

Reply from Blinds To Go - WHITBY
Your sales representative Brianna Chase is rude and unpleasant to deal with. Every-time I ask a question, your representative cuts me off, and speaks over me, and does not allow me to finish what I need to say. Your staff at this location are rude to customers. The reason why I say that is because on several occasions when I visited your store at 1540 Dundas Street East Whitby, your sales staff were engaged in an argument with the customers, and that happened twice. The atmosphere is horrible at this location.

Reply from Blinds To Go - WHITBY
Never had a bad experience blinds to go is where to go people

Reply from Blinds To Go - WHITBY
What I talked about with the people that came to measure, was not what was ordered. I wanted the blinds to open from the top and bottom and that was not what was ordered. Customer Service was not willing to do anything to fix it.
My order number is 517892. I don't know how else to send it it to you.

Reply from Blinds To Go - WHITBY
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