Blinds To Go Reviews 4,913

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and knowledge, making the entire process smooth and easy from selection to installation. The service, including after-sales support, is frequently highlighted as exceptional, with many appreciating the efficiency and care taken during installation. People are very happy with their overall experience, noting the quality of the products and the pleasant user experience. However, some customers also noted issues with product quality, such as broken or missing parts, or blinds that were crooked or cut to the wrong size. A few other people also felt that scheduling appointments was difficult for those working full-time, and some experienced problems with remote delivery or syncing motorized shades.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, friendly, and... See more

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with their purchases,... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency and professionalism from... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers expressing satisfaction with their... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and smoothness of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more

Company replied

Rated 5 out of 5 stars

Initial appointment was great. She knew her product and applied my coupons per my request. Measuring appointments was easy. Installation was very efficient and he explained everything before he lef... See more

Company replied

Rated 5 out of 5 stars

We are very happy with yhe service we received when we first chose the right kind of window treatment right to the installation. Our sales associate was informative and quite helpful. Both gentlemen w... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

We had a great experience purchasing shutters and blinds

We had a great experience purchasing our California shutters and motorized blinds. Hana Elomrani was very helpful walking us through the whole process. Measuring and installation of the shutters and blinds was flawless. Highly recommend Blinds to Go.

May 26, 2026
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Reply from Blinds To Go

Thank you so much for your high praises and recommendation, Avis! We love to hear this!!

Rated 5 out of 5 stars

The process was seamless from order to…

The process was seamless from order to installation. Ease with communication and installation was amazing.
Chris installed and was kind and fast, with such a great attitude.
Thank you, highly recommended.

June 2, 2026
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Reply from Blinds To Go

We are so pleased to hear your whole experience was seamless and amazing! We appreciate your kind words and recommendation Eileen!

Rated 3 out of 5 stars

Our sales agent Sabita was excellent

Our sales agent Sabita was excellent. The problem was once we were notified that our blinds were in I called the store to confirm. The woman indicated that they had our blind. We travelled 2-1/2 hours to find out they did not have our blinds at the store. 5 hours of wasted time & gas. They did offer to courier the blind to us the following week. I felt they could have reduced the price for our inconvenience. They did apologize.

May 30, 2026
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Reply from Blinds To Go

Hi Richard,
While we are thrilled to hear that Sabita provided great service for you; we are very sorry for the inconvenience you experienced. It looks like your order was originally placed with installation (which is why you received the confirmation that it had arrived and was ready to be scheduled). It seems there was a misunderstanding since the store was not expecting you to pick it up directly (our installers do this themselves for installs). Once we learned you no longer wanted installation, we refunded those charges and shipped the blinds directly to your home to save you another trip. Again, we apologize for the mix up and appreciate your understanding.

Rated 5 out of 5 stars

Professional staff

Professional staff. Excellent products

June 2, 2026
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Reply from Blinds To Go

This is wonderful to hear!! Thank you so much for your kind review!

Rated 4 out of 5 stars

Staff very informative and friendly

Staff very informative and friendly. Order was processed very quickly.

June 1, 2026
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Reply from Blinds To Go

Thank you for the great review, Judy! Please let us know if there is anything else we could have done to make your experience even better!

Rated 5 out of 5 stars

The installer Keith was fantastic

The installer Keith was fantastic! He was so polite and professional he went above and beyond!!

June 1, 2026
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Reply from Blinds To Go

Thank you so much for taking the time to share your wonderful feedback with us, Laurie! We are thrilled to hear that Keith provided you with such a positive experience. Your kind words about Keith's politeness and professionalism will certainly be shared with him and the rest of our team.

Rated 5 out of 5 stars

The customer representative was very…

The customer representative was very informative did not try to add other items to my purchase and was very informative.

The installer Carlos was very nice, neat and patient with me. Would I recommend Blinds To Go...yes and thanks

May 24, 2026
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Reply from Blinds To Go

We truly appreciate your wonderful feedback! It's fantastic to hear that our representative was informative and that our installer provided such excellent service. Thank you for your recommendation Deborah!

Rated 5 out of 5 stars

Helpful

Helpful , patient service.
Low price

May 24, 2026
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Reply from Blinds To Go

All great things that we love to hear! Thank you for your review!

Rated 5 out of 5 stars

I found the process from beginning to…

I found the process from beginning to end was very smooth. No matter at what stage I was at, everyone was punctual and professional. Additional Kuddos to the install team, they were very efficient and clean. I recommend Blinds to Go if you're looking for a little extra service and professionalism.

May 31, 2026
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Reply from Blinds To Go

We are so pleased to hear that your experience with us was smooth, punctual and professional. We appreciate your kind words and recommendation Lucia!

Rated 5 out of 5 stars

Overall the service was exceptional..

Overall the service was exceptional... the slaes ppl were very helpful and the instalation was done by a pro....i love my new blinds and curtains/drapes... thank you!

May 31, 2026
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Reply from Blinds To Go

This is wonderful to hear, Chris! Thank you for leaving us such a great review!

Rated 5 out of 5 stars

Fast service

Fast service. All of the workers who came in were very courteous and respectful. The blinds look fantastic in my home. I'm very happy.

May 31, 2026
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Reply from Blinds To Go

We are thrilled to hear about your experience, Lisa! Thank you for the glowing review!!

Rated 5 out of 5 stars

I Love My New Blinds from Blinds To Go

The staff at Blinds to Go are very professional, friendly, and great at what they do. I brought in my measurements and ordered a new venetian blind with the design consultant. I was pleasantly surprised by how affordable it was, including the manufacturing and the installation. Within two weeks, my blind was made and ready for installation. I was very pleased with the fast service and the installation was quick and easy. My installer was very courteous and took the time to show me how to properly care for my new blind and how to operate it effectively. It looks beautiful in my window and I'm very happy with it. I highly recommend Blinds to Go.

May 9, 2026
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Reply from Blinds To Go

Thank you for your glowing recommendation and kind words, Donna!

Rated 5 out of 5 stars

Great staff in store

Great staff in store. Not pushy at all. Listened closely to my thoughts and added her great thoughts as well. Offered many terrific ideas and was very patient while I made my decision.

May 31, 2026
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Reply from Blinds To Go

We are so happy to hear about this experience you had with us, Val! Thank you for your kind words!

Rated 5 out of 5 stars

The team at Castlefield

The team at the Castlefield location was excellent, helping us select and understand our options. Installation was seemingly effortless and we are pleased with the results of our multi-purpose black out blinds.

May 23, 2026
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Reply from Blinds To Go

Hi MFeldman,
Your feedback is incredibly valuable to us, and we are delighted to have met your expectations! Thank you and we look forward to working with you again in the future!

Rated 5 out of 5 stars

The stuff is very friendly

The stuff is very friendly, it was easy to choose type of shades with the help of Nicole and Maria. Measurement and installation went very smoothly also. I recommend this business if you are looking for the new shades:)

May 30, 2026
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Reply from Blinds To Go

This is fantastic to hear, Elena! Thank you for the great recommendation!!

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