Bliss Distribution Limited Reviews 96

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, often highlighting their willingness to go above and beyond. Many people appreciate the excellent customer service, noting that the team is always available to answer questions and provide support, making interactions pleasant and productive. Consumers frequently mention the high quality of the products and the efficient service, particularly commending the fair allocation process for high-demand items. Reviewers also value the personalized approach and the team's dedication to understanding and meeting their specific needs, which has significantly contributed to their business growth.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the team's professionalism,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent service and... See more

Product

Customers had positive experiences with product. Many reviewers praise the excellent variety and range of... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its excellence and proactive... See more

Based on these reviews

Rated 5 out of 5 stars

Jason at Bliss Distribution is an absolute jem. He genuinely knows what customer excellence is all about. It can not be easy at the moment with challenging allocations affecting Bliss and then thei... See more

Rated 5 out of 5 stars

Have had an account with Bliss for around a year now and place multiple orders a month. Excellent as always, great communication from the team, orders packaged well and dispatch extremely quickly.... See more

Rated 5 out of 5 stars

The People at Bliss are fantastic to order from! Not only are the staff there lovely to talk to, especially Jason our Rep, but the fact they have a wonderful website not only for buyers but to se... See more

Rated 5 out of 5 stars

if i could leave a 6 star review i would! Bliss are an absolute pleasure to deal with and both their OP manager and sales representative are everything that's right about the industry we are in. Commu... See more

Rated 5 out of 5 stars

Bliss have been great distributors since we opened our store a couple years back. They have always helped with any queries we had and have provided us with the best service possible. I would als... See more

Rated 5 out of 5 stars

We've been using Bliss as a distributor of multiple TCGs and accessories for a while now and they're fantastic. Constantly growing and looking for ways to improve. With the distribution of high-dem... See more

Rated 5 out of 5 stars

I had the pleasure of working with Jason Kirkby and was very satisfied from the first contact. Jason's transparency, professionalism, and work were truly impressive. I've worked with many dist... See more

Rated 5 out of 5 stars

I have had the pleasure of dealing with Paige Kirby since she opened my account in September this year. What I can tell you is she will go above and beyond to ensure you have the best experienc... See more

Rated 5 out of 5 stars

Bliss Distribution are excellent distributors. Since using Bliss they communicate exceptionally well, offer an excellent variety of product, ship quickly and securely. We have never experienced an... See more

Rated 5 out of 5 stars

We have been working with bliss now for around 4 months, The staff are incredibly pleasant to talk to and have been brilliant in support with any issues or concerns immediately. huge shout out to Paig... See more

Rated 5 out of 5 stars

We’ve been using Bliss distribution now for several months and must say the customer service and the response is exemplary. No question or issue is too minor to chat to them as long as a conversation... See more

Rated 5 out of 5 stars

We've been using Bliss since last August, mostly for our Yu-Gi-Oh! and D&D stock and were assigned Laura as our account manager. She's always super responsive and will do her best to sort things out... See more

Rated 5 out of 5 stars

I’ve used Bliss for nearly two years now and it’s been a great experience. I’ve had a few account managers in that time and had some fantastic experiences with them. My current account manager, George... See more

Rated 5 out of 5 stars

We’re coming up on two years in business, and in that time, we haven’t dealt with a better distributor. Jess is absolutely amazing—she’s always willing to help with everything from placing order... See more

Rated 5 out of 5 stars

Jason and Steve at bliss are absolutely awesome. Literally couldn't do enough for us and go well and truly beyond the call of duty to support us. Would recommend to anyone and everyone.

Rated 5 out of 5 stars

Bliss as a supplier are fantastic. A great range of products and fair allocations when required. The account managers, organised play and accounts team are friendly, knowledgeable and helpful making w... See more

Rated 5 out of 5 stars

We’ve recently started working with Bliss as one of our new suppliers at Mythic Tabletop Games (mtg.fan), and the experience has been outstanding. From day one, George and Steve have gone above and... See more

Rated 5 out of 5 stars

We've been clients of Bliss Distro for over 2 years now and with the way the TCG market has been going over the last 6 months. It is a breath of fresh air to see long time customers being loo... See more

Rated 5 out of 5 stars

As a newly established gaming store, now approaching our first anniversary, working with reliable and knowledgeable suppliers has been absolutely crucial to our growth. Bliss Distribution Ltd has b... See more

Rated 5 out of 5 stars

Been working with Bliss for almost a year now and it's always been a fantastic experience. Jason is highly responsive and always willing to help. Highly recommended!

Rated 5 out of 5 stars

Absolutely excellent service and support. Organised play team particularly are happy to go above and beyond to help a small LGS.

Rated 5 out of 5 stars

Great, company with great customer service. Jason and Steve do a fabulous job of looking after us.

Rated 5 out of 5 stars

One of the most genuine guys I have ever had the pleasure of dealing is Steve Lonsdale! The bloke is a fountain of knowledge who will go out of his way to ensure you get the answers you need! Noth... See more

Rated 5 out of 5 stars

I've always had a great experience with Bliss whilst interacting with various departments across their business, but I'm going to focus on their organised play structure for the topic of this... See more

Rated 5 out of 5 stars

Steve - what can I say! Went absolutely above and beyond from my organised play and a real asset to the community! A big thank you to Laura my account handler who has also done way more than expecte... See more


Company details

  1. Distribution Service
  2. Hobby Store
  3. Trading Card Store

Written by the company

UK based distributor of trading cards, hobby tools, games and collectibles. We are official distributors for numerous hobby brands, which means you can order a wide range of products from leading manufacturers - all in one place! We are business to business only.


Contact info

4.9

Excellent

TrustScore 5 out of 5

96 reviews

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Rated 5 out of 5 stars

Amazing to work with

I've been with Bliss Distribution for many years and have to say they are amazing.
My account manager Lauren really is the best. She'll never let me miss important deadlines, always tells me when products are proving to be popular and is super helpful. The website is easy to use and it's good to see what reservations you've made. The great thing is they're never pushy either, you never feel that they just want a sale out of you like some wholesalers.
Id definitely recommend Bliss, as much as I'd like to keep them to myself :)

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Bliss is best!

Jessica has made all my orders a breeze to deal with!
Just recently started to run Yu-Gi-Oh! in our store and found it so much easier to order from Bliss than anywhere else, super fast delivery too!

Highly recommended!

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great supplier to deal with

Great supplier to deal with, very good communication, always friendly. Fast dispatch and delivery.
A** - whenever possible moving all my orders over tho Bliss.

Thanks

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

New to Bliss

Laura, Steve and Jason are absolute SuperStars!!! They have answered every question I have had, given stellar support. Able to help me set up WPN and get the stock I needed t okeep me going!! Thank you for everything!!

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you, Steve

As a newly registered WPN store, Steve has made things so easy for us, pre-empting problems and questions we might have, and just being a star. Thanks to him, we feel confident going forward, knowing he's there to help if we need him. Thanks so much, Steve!

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Laura is an amazing account exec

Laura is an amazing account exec, she has done everything she can to help us. We are a new store, opened this year and she has gone out of her way to help us. Not only with product questions, but also getting stock to us.

I cannot recommend the entire Bliss team, or Laura enough!

August 29, 2024
Rated 5 out of 5 stars

The Hero of Bliss

I recently had the pleasure of working with Jason, an account manager at Bliss Distribution, and I cannot recommend him highly enough! From our phone meeting, a few months ago, Jason demonstrated exceptional knowledge and professionalism, addressing all my concerns with patience and clarity. His proactive approach and attention to detail ensured that my account was managed seamlessly, and he always went the extra mile to provide tailored solutions that exceeded my expectations. Jason's friendly demeanor and dedication to client satisfaction truly set him apart. If you're looking for an account manager who genuinely cares and delivers results, Jason is your go-to person! Five stars all the way! You're a legend mate!

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Absolute BLISS

I have been supported by Bliss since 2019 and have to day that I cannot remember having an issue with them.

I like the shopping experience being similar to shopping personally, They are quick to dispatch, provide very clear access to your back orders and send regular updates on upcoming lines.

A must use distributor for all hobby stores

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service and Care

Bliss have been a pleasure to work with from day one providing personal care and attention. I've spoken to a few members of the team who have all been great but my main dealings have been with Steve and Jess. Steve is exactly the type of person you want running an organised play team, taking the time out to answer any and all questions and going out of his way to make sure you're fully set and ready to go and dealing with issues alongside you every step of the way.
Jess is an absolute superstar and a benchmark for account handlers! Super personable and always happy to help no matter the question or request and actually cares about your business and helping you quickly and effectively to the point I have to ask myself "do they think we're a much larger business than we actually are to be giving us this attention and response?" but no, it's just the awesome service and care :)

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Every Distributor Should be Like Bliss Distribution

It's no exaggeration to say that we wouldn't be the business we are today without the support of Bliss!

Their website is easy to use, their deliveries are usually next day, and the support we've received from Laura, Steve, and everyone else at the Bliss team has kept us from missing out on events, reservations deadlines, and release dates. If I could give 6 stars, I would!

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Steve Lonsdale

We have dealt with Steve on several occasions regarding Organized play and other matters and everytime he has offered immaculate customer service and has always gone the extra mile for us.

We greatly appreciate his help and hope to continue to work alongside him for the foreseeable future.

- The Team.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

An extremely reliable company with a great customer service rep

Our contact Jason is always available to help and doesn't take a second thought at going out of his way to help us with whatever it is that we need. Always very quick to respond. The products are always top notch, delivery is quick and always packaged very well. They reuse boxes from stock, which makes me happy as they are not wasting anything. Would recommend this company and especially Jason without a shadow of a doubt.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable Distributor

Moved into selling trading cards a few months ago. Jason has been helpful, approachable and most importantly efficient.
In stock items generally arrive next day and those on back order, communication is provided to keep you up to date on arrival.
Prices are good so I have no intention of using anyone else.

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

I've been buying from them

I've been buying from them for just over a month now and have had great experience with them. Account manager is very helpful and always fast to communicate information. Would highly recommend them.

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Worked with Bliss for ages now - 5 stars

Worked with Bliss for ages now and they have always been very professional and helpful. Online ordering portal is wonderful and we rarely have issues with stock being allocated.
Others complain about delays - these aren't this distributor's fault. Communication had always been very good and clear.
Highly recommended.

June 28, 2024
Unprompted review

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