Bliss Distribution Limited Reviews 96

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, often highlighting their willingness to go above and beyond. Many people appreciate the excellent customer service, noting that the team is always available to answer questions and provide support, making interactions pleasant and productive. Consumers frequently mention the high quality of the products and the efficient service, particularly commending the fair allocation process for high-demand items. Reviewers also value the personalized approach and the team's dedication to understanding and meeting their specific needs, which has significantly contributed to their business growth.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the team's professionalism,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent service and... See more

Product

Customers had positive experiences with product. Many reviewers praise the excellent variety and range of... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its excellence and proactive... See more

Based on these reviews

Rated 5 out of 5 stars

Jason at Bliss Distribution is an absolute jem. He genuinely knows what customer excellence is all about. It can not be easy at the moment with challenging allocations affecting Bliss and then thei... See more

Rated 5 out of 5 stars

Have had an account with Bliss for around a year now and place multiple orders a month. Excellent as always, great communication from the team, orders packaged well and dispatch extremely quickly.... See more

Rated 5 out of 5 stars

The People at Bliss are fantastic to order from! Not only are the staff there lovely to talk to, especially Jason our Rep, but the fact they have a wonderful website not only for buyers but to se... See more

Rated 5 out of 5 stars

if i could leave a 6 star review i would! Bliss are an absolute pleasure to deal with and both their OP manager and sales representative are everything that's right about the industry we are in. Commu... See more

Rated 5 out of 5 stars

Bliss have been great distributors since we opened our store a couple years back. They have always helped with any queries we had and have provided us with the best service possible. I would als... See more

Rated 5 out of 5 stars

We've been using Bliss as a distributor of multiple TCGs and accessories for a while now and they're fantastic. Constantly growing and looking for ways to improve. With the distribution of high-dem... See more

Rated 5 out of 5 stars

I had the pleasure of working with Jason Kirkby and was very satisfied from the first contact. Jason's transparency, professionalism, and work were truly impressive. I've worked with many dist... See more

Rated 5 out of 5 stars

I have had the pleasure of dealing with Paige Kirby since she opened my account in September this year. What I can tell you is she will go above and beyond to ensure you have the best experienc... See more

Rated 5 out of 5 stars

Bliss Distribution are excellent distributors. Since using Bliss they communicate exceptionally well, offer an excellent variety of product, ship quickly and securely. We have never experienced an... See more

Rated 5 out of 5 stars

We have been working with bliss now for around 4 months, The staff are incredibly pleasant to talk to and have been brilliant in support with any issues or concerns immediately. huge shout out to Paig... See more

Rated 5 out of 5 stars

We’ve been using Bliss distribution now for several months and must say the customer service and the response is exemplary. No question or issue is too minor to chat to them as long as a conversation... See more

Rated 5 out of 5 stars

We've been using Bliss since last August, mostly for our Yu-Gi-Oh! and D&D stock and were assigned Laura as our account manager. She's always super responsive and will do her best to sort things out... See more

Rated 5 out of 5 stars

I’ve used Bliss for nearly two years now and it’s been a great experience. I’ve had a few account managers in that time and had some fantastic experiences with them. My current account manager, George... See more

Rated 5 out of 5 stars

We’re coming up on two years in business, and in that time, we haven’t dealt with a better distributor. Jess is absolutely amazing—she’s always willing to help with everything from placing order... See more

Rated 5 out of 5 stars

Jason and Steve at bliss are absolutely awesome. Literally couldn't do enough for us and go well and truly beyond the call of duty to support us. Would recommend to anyone and everyone.

Rated 5 out of 5 stars

Bliss as a supplier are fantastic. A great range of products and fair allocations when required. The account managers, organised play and accounts team are friendly, knowledgeable and helpful making w... See more

Rated 5 out of 5 stars

We’ve recently started working with Bliss as one of our new suppliers at Mythic Tabletop Games (mtg.fan), and the experience has been outstanding. From day one, George and Steve have gone above and... See more

Rated 5 out of 5 stars

We've been clients of Bliss Distro for over 2 years now and with the way the TCG market has been going over the last 6 months. It is a breath of fresh air to see long time customers being loo... See more

Rated 5 out of 5 stars

As a newly established gaming store, now approaching our first anniversary, working with reliable and knowledgeable suppliers has been absolutely crucial to our growth. Bliss Distribution Ltd has b... See more

Rated 5 out of 5 stars

Been working with Bliss for almost a year now and it's always been a fantastic experience. Jason is highly responsive and always willing to help. Highly recommended!

Rated 5 out of 5 stars

Absolutely excellent service and support. Organised play team particularly are happy to go above and beyond to help a small LGS.

Rated 5 out of 5 stars

Great, company with great customer service. Jason and Steve do a fabulous job of looking after us.

Rated 5 out of 5 stars

One of the most genuine guys I have ever had the pleasure of dealing is Steve Lonsdale! The bloke is a fountain of knowledge who will go out of his way to ensure you get the answers you need! Noth... See more

Rated 5 out of 5 stars

I've always had a great experience with Bliss whilst interacting with various departments across their business, but I'm going to focus on their organised play structure for the topic of this... See more

Rated 5 out of 5 stars

Steve - what can I say! Went absolutely above and beyond from my organised play and a real asset to the community! A big thank you to Laura my account handler who has also done way more than expecte... See more


Company details

  1. Distribution Service
  2. Hobby Store
  3. Trading Card Store

Written by the company

UK based distributor of trading cards, hobby tools, games and collectibles. We are official distributors for numerous hobby brands, which means you can order a wide range of products from leading manufacturers - all in one place! We are business to business only.


Contact info

4.9

Excellent

TrustScore 5 out of 5

96 reviews

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Rated 5 out of 5 stars

Card Empire loves Bliss!

Card Empire loves Bliss!
We've been buying from Bliss for years. They've always been helpful and knowledgable about the product. In that time, our business has grown from 1 to 5 stores, and Lauren is our account handler and go-to person for new products.
Highly Recommended.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Bliss are the best distributor in the…

Bliss are the best distributor in the industry.
We have worked with them for many years now and they have always been reliable, accommodating and our account manager Lauren has definitely played a major part in our growth as a company!

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Buying made easy.

Buying made easy.

Bliss have been brilliant for us as a growing company and the main reason behind that is Jessica Day.
With our company being relatively new, Jess has been patient and informative throughout the whole process. Her advice and care have been nothing short of brilliant and I would recommend Bliss to anyone because of our treatment.

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Service

We've been customers with Bliss Distribution for many many years and they are absolutely a first class company.
I have to say that Lauren, my direct sales contact, is incredible.
She is always on point with the stock presales, distribution, and aftersales care.
Lauren is reliable, approachable and is a breath of fresh air.
She gives me a nudge when stock updates slip my mind during the hectic working weeks and is mindful to let me know when she is taking leave.
Perfect! Thank you Bliss and special thanks to my sales person Lauren !

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great prices, great serive and great team

Been using Bliss for 7 years now and they they have been amazing throughout. Their organised play team are great and get all our promos out on time, seen huge differences compared to other suppliers.

My 2 girls Lauren and Laura have been amazing! Really responsive and always there to help when needed.

Great prices on products they deal direct with, just wish they had the direct distribution with all our games but deserve the 5* anyway.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

A truly fantastic experience from day one.

A truly fantastic experience from day one.

Chatty, polite, honest and caring, the staff at bliss are honestly amazing, and always go beyond expectations.

Many of a time i have been cheeky and or have asked for extra help or stock and my rep has always followed through with our request.
Their prices are clear and very competitive, and often if not always the cheapest amongst their competitors.

Lauren, my go to contact for any questions i have, has always been incredibly supportive, and patient with myself, and the other staff have always helped with any issues or questions i have had in a very positive and supportive manner, if she has been absent.

The last 8 months has been great, and i'm looking forward to the new stock, and contracts they have recently acquired.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Superb UK-based TCG & Toy Distributor

We have been trading with Bliss Distribution for 5+ years and they have always provided a highly consistent and professional level of service.

Prices are competitive and they carry a large product range. Their website provides detailed product information as well as accurate re-stock dates, all of which makes the purchasing process much simpler.

Their packing team always does a wonderful job ensuring that our orders are packed correctly and dispatched quickly, so that items arrived safely and promptly.

As such, Bliss Distribution is our preferred distributor for TCG’s, Toys, and Collectibles.

When we joined Bliss Distribution, we were assigned an Account Manager (Jenny Challen). She has been fantastic! She keeps us up to date with the latest product releases, as well as sending us reminders regarding pre-order deadlines. We really appreciate her excellent communication, as she always responds to our e-mail queries promptly.

Jenny is very professional, and she always has a positive and friendly attitude. We greatly appreciate her, and there is no doubt that she has been integral to our success!

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve now been using Bliss Distribution…

I’ve now been using Bliss Distribution for around 5 years and honestly one of the best companies out there for trading cards, toys, collectibles, and more! Really helpful and very friendly staff! Always answer the phone, emails and any queries, never any problems in talking to someone. Unlike others I’ve dealt with and get little to no communication! Bliss are on point! Always know what stock is available, always know what’s due in and when, can’t fault them at all. Always happy to help provide a brilliant service.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellence Defined

Jessica Day has been my account handler since I started my small business. As a new fish in a very big pond, Jessica has made the experience so incredibly pleasant, and straightforward; with an organic, professional demeanour, she’s made every single interaction so much more pleasant than a simple transaction.

She’s made running the accounts for my store a fun part of my schedule, and has always taken the extra mile to help me make my product needs happen. As a small business owner, it’s often frustrating to find a business partner that accommodates my operational needs. If the rest of the team is as delightful, caring, fast, and kind hearted as Jessica is, this would be, without a doubt; the exclusive supplier I would recommend to colleagues in the industry.

She’s a testament to the idea of being prideful, and fun, in work. I couldn’t possibly ask for more from an account manager 😇

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Quite possibly the best distribution…

Quite possibly the best distribution option out there. Nothing is ever too much and I personally have never had an issue in the four+ years I've been working with them.
My AC, Jenny, along with those that help go above and beyond to get orders out on time, every time.
I can't fault them... just wish they had the Play! distribution to offer alongside WPN!

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

5 Star Distributor

I've been trading with Bliss for almost 3 years now and they have been the most dependable distributor in the tabletop gaming space. If you're taking your FLGS seriously you NEED to make an account with Bliss. Much of their stock is very well priced and quite often undercuts other large suppliers in the space.

Jenny has been a fantastic account handler throughout our time trading. Many thanks!

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent account manager Jenny Challen

I would highly recommend Bliss Distribution. Our account manager Jenny Challen is a credit to them. She is always on the ball especially with new releases and product recommendations. We have dealt with them for a number of years and always had great consistency in service, deliveries in good time, great customer service etc. I don't have a bad word to say about the company.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Bliss have always been great and all of…

Bliss have always been great and all of the other negative reviews are from extremely inexperienced novice sellers who can't manage cash flow, haven't done their research and who are looking to blame Bliss for standard industry procedures.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Bliss Distribution 5 Star Service

Since Guild of Games was started, 8 months ago, Bliss proved to be a very valuable partner. Jason at Bliss has been particularly helpful. So much so that Bliss is now our number one distributor for most of the products that we stock. I would highly recommend Bliss to everyone.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Jason and the team at Bliss have been great. All orders delivered quickly and correctly. I met Jason in person at UK Games Expo when he called by to check that we were happy with their service, which we are. Highly recommended.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent distributor, friendly and helpful staff

Our games store has been dealing with Bliss for over a year now, and whilst they have a more limited range of products they are fast becoming our go to distributor. They have competative prices and friendly staff who always have time to help with all your queries. We've never had problems with stock not being available (although we are a small store) and they have a reservation system on their website that is easy to use and useful for quickly checking what you have reserved.

June 11, 2024
Unprompted review

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