Jason at Bliss Distribution is an absolute jem. He genuinely knows what customer excellence is all about. It can not be easy at the moment with challenging allocations affecting Bliss and then thei... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Have had an account with Bliss for around a year now and place multiple orders a month. Excellent as always, great communication from the team, orders packaged well and dispatch extremely quickly.... See more
The People at Bliss are fantastic to order from! Not only are the staff there lovely to talk to, especially Jason our Rep, but the fact they have a wonderful website not only for buyers but to se... See more
if i could leave a 6 star review i would! Bliss are an absolute pleasure to deal with and both their OP manager and sales representative are everything that's right about the industry we are in. Commu... See more
Bliss have been great distributors since we opened our store a couple years back. They have always helped with any queries we had and have provided us with the best service possible. I would als... See more
We've been using Bliss as a distributor of multiple TCGs and accessories for a while now and they're fantastic. Constantly growing and looking for ways to improve. With the distribution of high-dem... See more
I had the pleasure of working with Jason Kirkby and was very satisfied from the first contact. Jason's transparency, professionalism, and work were truly impressive. I've worked with many dist... See more
I have had the pleasure of dealing with Paige Kirby since she opened my account in September this year. What I can tell you is she will go above and beyond to ensure you have the best experienc... See more
Bliss Distribution are excellent distributors. Since using Bliss they communicate exceptionally well, offer an excellent variety of product, ship quickly and securely. We have never experienced an... See more
We have been working with bliss now for around 4 months, The staff are incredibly pleasant to talk to and have been brilliant in support with any issues or concerns immediately. huge shout out to Paig... See more
We’ve been using Bliss distribution now for several months and must say the customer service and the response is exemplary. No question or issue is too minor to chat to them as long as a conversation... See more
We've been using Bliss since last August, mostly for our Yu-Gi-Oh! and D&D stock and were assigned Laura as our account manager. She's always super responsive and will do her best to sort things out... See more
I’ve used Bliss for nearly two years now and it’s been a great experience. I’ve had a few account managers in that time and had some fantastic experiences with them. My current account manager, George... See more
We’re coming up on two years in business, and in that time, we haven’t dealt with a better distributor. Jess is absolutely amazing—she’s always willing to help with everything from placing order... See more
Jason and Steve at bliss are absolutely awesome. Literally couldn't do enough for us and go well and truly beyond the call of duty to support us. Would recommend to anyone and everyone.
Bliss as a supplier are fantastic. A great range of products and fair allocations when required. The account managers, organised play and accounts team are friendly, knowledgeable and helpful making w... See more
We’ve recently started working with Bliss as one of our new suppliers at Mythic Tabletop Games (mtg.fan), and the experience has been outstanding. From day one, George and Steve have gone above and... See more
We've been clients of Bliss Distro for over 2 years now and with the way the TCG market has been going over the last 6 months. It is a breath of fresh air to see long time customers being loo... See more
As a newly established gaming store, now approaching our first anniversary, working with reliable and knowledgeable suppliers has been absolutely crucial to our growth. Bliss Distribution Ltd has b... See more
Been working with Bliss for almost a year now and it's always been a fantastic experience. Jason is highly responsive and always willing to help. Highly recommended!
Excellent service and they go above and beyond with advice about the products available, keep up the good work 😁
Absolutely excellent service and support. Organised play team particularly are happy to go above and beyond to help a small LGS.
Great, company with great customer service. Jason and Steve do a fabulous job of looking after us.
One of the most genuine guys I have ever had the pleasure of dealing is Steve Lonsdale! The bloke is a fountain of knowledge who will go out of his way to ensure you get the answers you need! Noth... See more
I've always had a great experience with Bliss whilst interacting with various departments across their business, but I'm going to focus on their organised play structure for the topic of this... See more
Steve - what can I say! Went absolutely above and beyond from my organised play and a real asset to the community! A big thank you to Laura my account handler who has also done way more than expecte... See more
Company details
Written by the company
UK based distributor of trading cards, hobby tools, games and collectibles. We are official distributors for numerous hobby brands, which means you can order a wide range of products from leading manufacturers - all in one place! We are business to business only.
Contact info
Bliss Distribution - Unit 3, Greenbank Business Park, BB1 3AB, Blackburn, United Kingdom
- 01254 662662
- sales@blissdistribution.co.uk
- blissdistribution.co.uk
Changed to bliss distribution for the quality service
Steve from the organised play department was an absolute gentleman in helping us change over our distributor and I couldn’t ask for better. Any questions or concerns we had have been addressed quickly and with the upmost professionalism. I would highly recommend bliss and will be looking forward to our next order with them.
June 7, 2024
Unprompted review
One of the best suppliers in UK. Amazing customer service!
The first and only supplier that has consistently supported our company's growth over the years. Their customer service is exceptional, with outstanding support from Laura, our account handler, and Jenny. Nothing is too much trouble for them; they are always prompt and go above and beyond for us.
June 4, 2024
Unprompted review
Bliss are always on time with delivery
Bliss are always on time with delivery, Super helpful and a dream to work with. and there website is very easy to navigate for items your looking for :)
June 4, 2024
Unprompted review
Mark is outstanding
Mark is outstanding - hands down the best customer service I have ever received. I cannot recommend this company enough. I will be sure to purchase through them in future for my sunbed creams!
April 12, 2024
Unprompted review
Amazing Company & Service!
I cannot recommend Bliss enough. They are fantastic!
The team is so friendly and incredibly helpful! The website is very fast and easy to use. There is a huge range of fantastic products at fantastic prices.
Shipping and delivery are always really swift, and I am provided with detailed tracking details on every order. I have absolutely nothing bad to say about Bliss. One of the best distributors in the UK, and I would recommend it to anyone!
March 14, 2024
Unprompted review
Very good company and service
Very good company and service. Seem some negative reviews but Ive always recieved exceptional service. Any items pre-ordered have been available to purchase as requested usually prior to official release dates. Delivery is Via DPD and next day. Good selection of stock from a variety of companies. Highly recommended.
November 10, 2023
Unprompted review
Absolutely Amazing company to work with!
Absolutely Amazing company to work with!
Our experience with Bliss Distribution is very positive. They have an easy pre-order system and will keep you up to date on arrival and dispatch of your pre-orders.
Plus they've managed to get us stock for very sought after lines that we sell.
And lastly this is the only wholesaler we work with that has an amazing personal touch! We love having a dedicated account manager who makes us feel valued and is nice to talk to. :)
We will recommend to friends who also run independent businesses for sure.
Keep going, guys!
October 24, 2023
Unprompted review
MIS-SELLERS
Basically conned us out of £1000.
We had been buying cards etc. successfully, and they contacted us to say they had these football cards in stock which were flying out like hot-cakes and buy now while there is stock available.
Should have known better really but bought £1000 worth, and still haven't sold one!!
Rather than asking to return, for refund, we Asked to return for credit, so we would still be spending the money with them, but was a flat NO. No conversation, except to be told “if you asked to return them the same day they arrived with you, we could have done it then”
WHAT???? How would we know the same day they arrived they wouldn't sell????
They basically just wanted to offload a lot of crap that wasn't selling and made up more crap to make them seem the best thing since sliced bread.
BEWARE OF THESE CON ARTISTS - I HAD ALREADY SPENT A LOF OF MONEY WITH THIS “COMPANY” BEFORE THIS - SHOCKING WAY TO TREAT A GOOD CUSTOMER.
September 20, 2023
Unprompted review
Reply from Bliss Distribution Limited
We are sorry that you feel that our service has not been up to our usual standard! The team at Bliss are always on hand to advise customers as best we can, we cannot and do not force customers to take stock. Bliss have attempted to contact you prior to this review with no response. Please feel free to contact us at your soonest convenience and we would be happy to run through our terms and conditions with you, these can also be found on our website.
Friendly helpful staff who are always…
Friendly helpful staff who are always willing to try and resolve any issue
July 20, 2023
Unprompted review
Difficult for new companies
Difficult for Start ups
The original review has been updated after I received a call from the general manager. After my first review. So TrustPilot does work, I will make sure to register my company on here.
I am not going to say they are an easy company to work with but I have voiced my concerns and expressed other ways they can verify if a company is legit and i do believe they will consider what i have said and I do believe they will work closer with start ups in the future and look at other ways to verify they are not bedroom collectors etc
The result of this i have changed the score and updated my previous review.
June 1, 2022
Unprompted review
Just awful. Dont use.
Had stock delayed and after I made payment, they said they never received it and so they cancelled the order and put a 'strike' on our account despite the problem not being my own. I have had to open an investigation with our bank to claim a refund.
June 28, 2021
Unprompted review
Reply from Bliss Distribution Limited
Many thanks for your feedback. I am sorry to hear of the negative experience you have had with Bliss Distribution. Although I cannot discuss details on individual matters on a public platform, I do know that when customers opt for bank transfer as their preferred payment method, we are not able to send goods until funds have been received. We do have a 5 working day policy in place for payment to be made before the goods must be released back into stock.
If we can be of any assistance with your bank, please ask them to get in touch with our accounts team who will be more than happy to help with getting this matter resolved for you.
Regards,
Bliss Distribution
Preorders
A huge amount of preorders and reservation delayed at once. While other companies still are getting their stock. Perhaps from this distribution or another.
Have a strong feeling they are supply to their bigger buyers first then leaving small companies to struggle.
June 4, 2021
Unprompted review
Probably the worst distributor we have…
Probably the worst distributor we have worked with. Very poor stick levels- poor reservation system rendering challenges when taking pre-orders.
Much easier cutting out the middle man and going direct to Asmodee or other distributors.
Website is old fashioned and the payment system is weak. Everything about this company is difficult to deal with. Customer service and accounts management is non existent- they really need a lesson in what this is.
I get there are challenges with Covid etc but this company haven’t adapted well enough at all- they should be doing everything they can to support businesses to grow.. instead they just stifle.
Use a different distributor!
November 20, 2020
Unprompted review
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