BloomLocal Reviews 631

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Chose Bloom Local to deliver to my daughter-in-law in Milton Keynes having read the reviews of some of the local florists, which weren't encouraging. Pleased I did - the flowers arrived early a.m. on... See more

Rated 4 out of 5 stars

I ordered a beautiful bouquet to be delivered the same afternoon. This was done as ordered and my friend commented on how beautiful the flowers were. However the card was written from Tim and PAT when... See more

Rated 5 out of 5 stars

everything about this experience was great from the website to ease of ordering delivered on time and an impressive display highest quality. These people are so good they make me want to order more fl... See more

Rated 3 out of 5 stars

Order process was fine but flowers looked basic and plain compared to the picture online. No ribbons or gift paper like the image shown and the nice gift boxed chocolates turned up as a simple box of... See more

Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Florist
  4. Flower Designer
  5. Flower Market
  6. Gift Shop

Written by the company

Hello there and welcome to our page! We are Bloomlocal, a network of local florists located in towns and cities across the nation, and we are committed to providing the freshest flowers and eco-friendly flower delivery in the UK. We know the big moments in life, both happy and sad, can sneak up on us so we offer both same day and next day delivery and have hand tied bouquets and floral arrangements to suit all occasions and budgets. The rise of flower warehouses and machine cut flowers has taken the artistry out of floristry, and takes a heavy environmental toll. So we have teamed up with local florists in the UK to provide fresh, hand tied flowers that come directly from your local flower shop. Our same day flowers are delivered in water to ensure your hand tied flowers arrive as fresh as when they were cut by your local florists. By supporting local businesses we can reduce the environmental impact of flower delivery in the UK and promote British flowers.


Contact info

4.1

Great

TrustScore 4 out of 5

631 reviews

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Rated 1 out of 5 stars

Not delivered

The flowers was not delivered on the day they was supposed to be, after lots of emails I was told that the flowers had been delivered luckily the delivery address is covered in cameras so when I pointed this out I was told there was a mix up over the delivery date. It should have been same day delivery and 3 days later they came back with that excuse. I did get my money back in the end

September 30, 2022
BloomLocal logo

Reply from BloomLocal

Hello, I'm so sorry about the miscommunication you experienced when ordering your flowers. We work closely with our florist partners and unfortunately sometimes our lines can get a little crossed, for this please accept our apologies. We endeavor to maintain a high class of service and after-service for our customers, but sometimes things don't go as smoothly as we would like. I appreciate the efforts you went to help us address the situation and bringing it to a satisfying conclusion. From all the team here, we thank you for your patience and understanding.

Rated 1 out of 5 stars

Wrong florist, inferior service.

I searched for a specific florist that I had used before. Several online services came up purporting to be that florist. I was not aware that which services they might or might not have signed up to so I arranged for a bouquet to be delivered for my mothers birthday.

When I had used the florist I had in mind, the flowers had always been delivered early in the morning. I called my mother to say happy birthday at around midday and asked if she liked the flowers. They had not been delivered.

I called the florist I usually used and she said that she did not have an order for my mother, so I checked my emails. I could not find an order or receipt with an obvious name so assumed the system had glitched and ordered a second bouquet for a similar cost. She said she would try to deliver it that day, but could not guarantee.

Later that afternoon, a bouquet was delivered. The next morning a 2nd bouquet was delivered, so I get a call from my confused mother. The second bouquet was significantly more special than the first. I asked her to check the message cards. It turned out that the first - ordered online as it turned out through Bloom Local - was from a different florist.

To be fair it was delivered on the day it was supposed to have been, albeit late in the afternoon and was nice enough, if not as nice as the one supplied by the florist I wanted to use.

I feel deceived by Bloom Local and I feel sorry for the good florist that has probably lost trade due to Bloom Local effectively intercepting customers simply as they have better optimisation of google search results and came up when higher when searching for the specific florist I wanted to use.

I consider this sharp practice, but I guess it is a case of buyer beware.

September 30, 2022
BloomLocal logo

Reply from BloomLocal

Hello,

Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry.

Sincerely,
The Bloom Local Team

Rated 5 out of 5 stars

great bloomz x

this was my first time using Bloom local
they seemed to have the brightest of flowers, all went well, delivered on time and as hope'd the flowers were stunning,
me n me crew were happy bunnies,
thankyu Bloom local.

September 30, 2022
Rated 1 out of 5 stars

Ordered flowers on Friday for same day…

Ordered flowers on Friday for same day delivery didn’t turn up till Monday absolute shambles of a service

September 26, 2022
BloomLocal logo

Reply from BloomLocal

Thank you for your feedback with regard to our delivery times, I have reached out to our partners and we are assessing and investigating why your order was delayed by 3 days. I will be reaching out to you personally and hope to find a way to ensure this won't happen again. For the delay, please accept our apologies, and I look forward to speaking with you soon.

Rated 5 out of 5 stars

Amazing flowers

Amazing flowers! I live in Dubai so it was great to know my mum (who was very sick) was able to receive something so lovely.

September 28, 2022
Rated 3 out of 5 stars

I upgraded with an extra £10

I upgraded with an extra £10 , no Lille’s which I found disappointing, ( can’t tell me no lilies available even my local garage has them ) two extra roses and a few chrysanthemums ( good fillers )

October 5, 2022

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