BloomLocal Reviews 631

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Chose Bloom Local to deliver to my daughter-in-law in Milton Keynes having read the reviews of some of the local florists, which weren't encouraging. Pleased I did - the flowers arrived early a.m. on... See more

Rated 4 out of 5 stars

I ordered a beautiful bouquet to be delivered the same afternoon. This was done as ordered and my friend commented on how beautiful the flowers were. However the card was written from Tim and PAT when... See more

Rated 5 out of 5 stars

everything about this experience was great from the website to ease of ordering delivered on time and an impressive display highest quality. These people are so good they make me want to order more fl... See more

Rated 3 out of 5 stars

Order process was fine but flowers looked basic and plain compared to the picture online. No ribbons or gift paper like the image shown and the nice gift boxed chocolates turned up as a simple box of... See more

Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Florist
  4. Flower Designer
  5. Flower Market
  6. Gift Shop

Written by the company

Hello there and welcome to our page! We are Bloomlocal, a network of local florists located in towns and cities across the nation, and we are committed to providing the freshest flowers and eco-friendly flower delivery in the UK. We know the big moments in life, both happy and sad, can sneak up on us so we offer both same day and next day delivery and have hand tied bouquets and floral arrangements to suit all occasions and budgets. The rise of flower warehouses and machine cut flowers has taken the artistry out of floristry, and takes a heavy environmental toll. So we have teamed up with local florists in the UK to provide fresh, hand tied flowers that come directly from your local flower shop. Our same day flowers are delivered in water to ensure your hand tied flowers arrive as fresh as when they were cut by your local florists. By supporting local businesses we can reduce the environmental impact of flower delivery in the UK and promote British flowers.


Contact info

4.1

Great

TrustScore 4 out of 5

631 reviews

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Rated 2 out of 5 stars

Sunshine flowers

Altho the flowers that my mum received that I had sent were very nice they were not the flowers she received.
Upon bringing this to the attention of the help team, the situation was resolved

October 5, 2022
BloomLocal logo

Reply from BloomLocal

Hello,

Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry.
We will be attempting to contact you soon. Until then, please accept my most sincere apology.

Sincerely,
The Bloom Local Team

Rated 1 out of 5 stars

Would never order again

What i order and what got recieved was completely different was so upset and disappointed ordered a beautiful colourful pink and purple box with mutlu coloured flowers i know flowers can change due to season and whats avaliable at the time but got sent a white box with clear paper wrapped round a bunch a of flowers no time taken whats so ever to arrange the flowers abd all bash and some dead flowers also in it woyld never order from here again

October 5, 2022
BloomLocal logo

Reply from BloomLocal

Thank you for your feedback to us here at Bloom Local, we apologise the flowers were not arranged in a neater fashion matching the presentation and standards we adhere to here. We have been in touch with our partner florist, and you via private email. I hope you are happy with how our customer service dept have handled your order feedback. Again, our apologies for any discomfort caused.

Rated 1 out of 5 stars

Terrible flowers

Terrible flowers, embarrassing. I got a refund, but there was some back and forth as they wanted to reimburse only half. They came to their senses and they refund it all.

October 2, 2022
BloomLocal logo

Reply from BloomLocal

Thank you for contacting us and allowing us to act upon your order swiftly. We do take all feedback very seriously and assess and investigate all cases. In your case, we were able to process a refund and address the problem internally to avoid it happening again. I hope the response and service you have received post order was satisfactory, again we wish to apologise for any embarrassment caused.

Rated 4 out of 5 stars

Easy to use website

Easy to use website. Flowers and colour of box they were in were slightly different to advertised. Looked lovely tho and friend was pleased

October 6, 2022
Rated 1 out of 5 stars

Very poor bouquet for the money paid

Very poor bouquet for the money paid - OOPS a DAISY in Beauly have absolutely nothing to be proud off on quality off Blooms they did try and rectify the situation with a VERY small bouquet - Value for Money 0

September 22, 2022
BloomLocal logo

Reply from BloomLocal

I'm very sorry to hear this, and we will be looking into this closely and hope to find a solution, and avoid repeating the mistake. I shall be reaching out to you privately, hope to get some additional feedback and find a solution together.

Rated 5 out of 5 stars

I am very happy with the service with…

I am very happy with the service with bloomlocal UK. I took a chance as they are a smaller branch but their customer service was very helpful.
The flowers looked even better in real life than in the picture presented on the website. I highly recommend their services.

October 6, 2022
Unprompted review
Rated 2 out of 5 stars

Very easy ordering system

Very easy ordering system, email notification on delivery but my friend did not receive them, the company rang me following my email and looking to investigate the delivery mistake.

September 26, 2022
BloomLocal logo

Reply from BloomLocal

Hello,

Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry.
We will be attempting to contact you soon. Until then, please accept my most sincere apology.

Sincerely,
The Bloom Local Team

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