BloomLocal Reviews 631

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Chose Bloom Local to deliver to my daughter-in-law in Milton Keynes having read the reviews of some of the local florists, which weren't encouraging. Pleased I did - the flowers arrived early a.m. on... See more

Rated 4 out of 5 stars

I ordered a beautiful bouquet to be delivered the same afternoon. This was done as ordered and my friend commented on how beautiful the flowers were. However the card was written from Tim and PAT when... See more

Rated 5 out of 5 stars

everything about this experience was great from the website to ease of ordering delivered on time and an impressive display highest quality. These people are so good they make me want to order more fl... See more

Rated 3 out of 5 stars

Order process was fine but flowers looked basic and plain compared to the picture online. No ribbons or gift paper like the image shown and the nice gift boxed chocolates turned up as a simple box of... See more

Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Florist
  4. Flower Designer
  5. Flower Market
  6. Gift Shop

Written by the company

Hello there and welcome to our page! We are Bloomlocal, a network of local florists located in towns and cities across the nation, and we are committed to providing the freshest flowers and eco-friendly flower delivery in the UK. We know the big moments in life, both happy and sad, can sneak up on us so we offer both same day and next day delivery and have hand tied bouquets and floral arrangements to suit all occasions and budgets. The rise of flower warehouses and machine cut flowers has taken the artistry out of floristry, and takes a heavy environmental toll. So we have teamed up with local florists in the UK to provide fresh, hand tied flowers that come directly from your local flower shop. Our same day flowers are delivered in water to ensure your hand tied flowers arrive as fresh as when they were cut by your local florists. By supporting local businesses we can reduce the environmental impact of flower delivery in the UK and promote British flowers.


Contact info

4.1

Great

TrustScore 4 out of 5

631 reviews

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Rated 1 out of 5 stars

Unacceptable service!

Ordered the flowers for a bereavement, paid extra for same day, was given ord no 22d69520 phoned in afternoon told out for delivery, didn't arrive, unacceptable inexcusable! Sham service requested reason not given! Requested refund I can only hope?

October 3, 2022
Unprompted review
BloomLocal logo

Reply from BloomLocal

Hello,

Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry.
We will be attempting to contact you soon. Until then, please accept my most sincere apology.

Sincerely,
The Bloom Local Team

Rated 1 out of 5 stars

I ordered flowers which were not…delivered

I ordered flowers which were not delivered. Company said they were. I asked for proof and sent a blurry photo of a womans legs. No address or flower proof. I advised wasnt happy they said they would investigate. No reply after 3 or 4 weeks. No refund no flowers
Avoid or expect dissapointment

September 9, 2022
Unprompted review
BloomLocal logo

Reply from BloomLocal

Good evening,

We are very sorry for miscommunication and for our courier was not able to deliver the flowers.
This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry.
A member of our staff will be contacting you shortly.
Sincerely,
The Bloom Local Team

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. I was contacted by the florists fulfilling the order who let me know the address was incorrect. They then redelivered to the correct address. Fanatic communication and one very happy customer!

September 24, 2022
Rated 5 out of 5 stars

Great service

We ordered flowers early afternoon and they were deliverer that same afternoon
We didn't actually see the flowers, as we live in the north east of england, but we were assured they were beautiful
Great service

September 26, 2022
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. Last minute order for anniversary as let down . I must say next day delivery was great . And I’m talking a Sunday evening they were ordered . The flowers turned up and were beautiful I would certainly order again and recommend any friend or family member .. a big thank you and you saved my day

September 26, 2022
Rated 1 out of 5 stars

Ordered flowers as my brothers Mother…

Ordered flowers as my brothers Mother in law has just died. I received an email saying the florist didn’t have enough stock so could they deliver the following day. I happily agreed to this. Then found out they had rung and spoken to my father at home saying they had tried to deliver, but no one was at my brothers house! I had left instructions on the Bloomlocal order form as to where to leave the flowers, so that wasn’t a very good excuse! Anyway, flowers have still not been delivered today, which is the following day. Money has gone from my account though!

October 3, 2022
Unprompted review
BloomLocal logo

Reply from BloomLocal

Hello,

Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry.
We will be attempting to contact you soon. Until then, please accept my most sincere apology.

Sincerely,
The Bloom Local Team

Rated 5 out of 5 stars

I ordered at 1.45pm and my flowers were…

I ordered at 1.45pm and my flowers were delivered the same day at about 4.15pm. This was an amazing same day delivery which got me out of trouble for forgetting to place a birthday order.
I would not hesitate to use the service again as the recipient loved the flowers.
Many thanks to the local florist who did an amazing job!

September 26, 2022

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