Blossoms Schoolwear Reviews 

I bought my daughters uniform from the Ayr road branch for P1 and went without a hitch. This year for P2 it has been a terrible experience and I will not buy from here ever again. I will also be taking this to the school PTA meeting and trading standards.
When ordering the school uniform the girl serving us was completely unaware of the sizing scale for the cardigans and ordered a size that didn’t exist. She also refused to order us a badged hoodie as she wasn’t sure the head teacher would approve, despite this being for PE. I am a teacher in South Lanarkshire and know this is not an issue, children having appropriate PE kit for outdoors is a must. Nobody notified me of the uniforms arrival and when I checked in they had her jacket. I left and checked the bag, it was the wrong jacket. I returned the following week to receive my full order and on inspection the badge was sewn right through the pocket of the jacket and the cardigans were nowhere near the same quality as the previous year.
Roll on 2 wears of a jacket and the zip broke, we went back and returned the jacket which they then placed and order for a replacement. We were told 1 week. One month on and nothing, I have checked in 3 times to be told manager in hospital, managers day off etc. We have now been informed that they cannot get the same jacket and that we will not be receiving a refund either as we do not have the receipt. It was really nice of them to phone the customer and let them know what has happened.
They have acknowledged it is a faulty item, they have acknowledged that we bought the item even showing us the original invoice which states paid. I have the text message confirming my order is ready to collect. They took my receipt the day I picked up my uniform, they have the jacket and I am out of pocket. The ‘boss’ who was contacted by phone said she doesn’t care if we have proof we bought it via their books, she will not issue a refund without receipt. They have the receipt!! She doesn’t care if we go to trading standards as she has dealt with them before. She doesn’t care if the item is faulty. As you can see a lovely attitude.
Whilst in the shop their were other customers in complaint about orders not received, one made in June. Poor young girl left to stand there and deal with this without any support.

Actually disgusted with this shop/company put my order in on July got my sons blazer at end of August still waiting on 4 jumpers and polo shirts now October 😡 Absolute nightmare to get a hold of never answer there phone and only time he did was 4 weeks ago and the manger told me he would drive down to borders over the weekend to get my order and call me still waiting on that phone call🤬 Asked for a refund to be told i would only get a credit note what use is that🤨 please avoid this shop wish i had read the reviews before i ordered my childrens school wear. DISGUSTING Way to run a business all these children waiting on uniforms should be ashamed of yourselfs

Paid for items with guaranteed delivery of 30th July, still waiting. No one will answer the phone or emails. It's a disgraceful way to run a business. My son will now be starting school with uniform items missing!!!!

Paid for items that were never receieved. All communication ignored. Have seen from elsewhere that I am not only person this had happened to. I whole heartedly believe they intentionally scam people alongside running a legitimate business. Considering legal action.