Bluebird Care - Chichester Reviews 36

TrustScore 4.5 out of 5

4.7

Unit 3C - Vinnetrow Business Park, Vinnetrow Road, Runcton, PO20 1QH Chichester, West Sussex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The day cares were good but Jacqui Harris has been an amazing live in carer for Colette. She has been gentle , gracious and very knowledgeable As Colette has become frailer and close to end of life. J... See more

Company replied

Rated 5 out of 5 stars

From first contact onwards, our confidence in the staff and carers has grown. Without exception, the carers are very capable, attentive, willing and, above all, cheerful. After each visit, detailed n... See more

Company replied

Rated 4 out of 5 stars

My mother really appreciates the carers and is happy to see them on a daily basis. I have the impression they recognize my mothers needs and are very understanding when my mum is having a bad day. The... See more

Company replied

Rated 5 out of 5 stars

I’m a living carer and I’ve had great support throughout on placement especially from my supervisor and friendly office team.There’s always someone to respond and act swiftly to your need of call. I h... See more

Company replied


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - Chichester

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • Unit 3C - Vinnetrow Business Park, Vinnetrow Road, Runcton, PO20 1QH, Chichester, West Sussex, United Kingdom

  • 01243839859

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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Replied to 29% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

The day cares were good but Jacqui…

The day cares were good but Jacqui Harris has been an amazing live in carer for Colette. She has been gentle , gracious and very knowledgeable As Colette has become frailer and close to end of life. Jacqui visited Colette every day in hospital until her planned holiday, taking clothes and items she needed to East Surrey. Colette has been very grateful for her care and companionship over the last few months. Well done Jacqui!

May 26, 2026
Unprompted review
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Reply from Bluebird Care - Chichester

Thank you for your wonderful feedback about our day care services and Jacqui's exceptional live-in care for Colette during such a precious time. We appreciate your review so much and will pass this feedback onto our team. Have a lovely rest of your day and thank you again for the lovely feedback!

Rated 5 out of 5 stars

I have been a customer of bluebird care…

I have been a customer of bluebird care for almost 14 years. I have never had any complaints and I am very happy with the service I receive.

March 30, 2026
Unprompted review
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Reply from Bluebird Care - Chichester

We are glad to hear about your loyalty over 14 years. Your happiness with our service truly means everything to us.

Rated 5 out of 5 stars

Excellent service

Excellent service - carers are perfect for our needs - reliable and user friendly. Very reassuring to have them involved.

October 3, 2025
Unprompted review
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Reply from Bluebird Care - Chichester

Thank you so much for your kind words! We’re delighted to hear that our care team has been able to meet your needs and provide reliable and reassuring support. Our care experts take great pride in delivering compassionate, person-centred care, and it’s wonderful to know this has made a positive difference for you. We truly appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Bluebird Care very supportive

Bluebird Care have been looking after my sister who has dementia. All the staff have been very supportive and flexible in the care they provide as her condition continues to change. Their daily care notes are very informative and let me know if she has any problems.

April 14, 2025
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Reply from Bluebird Care - Chichester

We are so pleased to hear that you have had a positive experience with our care services. We strive to provide the best possible care for our customers and their families, and it is heart-warming to know that we have been able to support your sister and provide you with peace of mind. We appreciate your kind words about our staff and their dedication to providing compassionate and flexible care.

Rated 5 out of 5 stars

Always kind and helful both when…

Always kind and helful both whern visiting mum and when planning for the future.

April 14, 2025
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Reply from Bluebird Care - Chichester

We appreciate your kind words. We strive to provide compassionate and supportive care to our customers and their families. We're glad you've found our services helpful and appreciate your feedback.

Rated 5 out of 5 stars

Bluebird manage my father's care completely

The great thing about Bluebird Care is that they met with my father and worked out a care plan that really suiited him.
Like almost everyone with a parent who has dimentia and needs care, I really needed support from a company with real experience in that area.
Bluebird now manages all of my fathers care & medication and I have absolutely no doubt that he is well looked after and safe.

December 3, 2024
Unprompted review
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Reply from Bluebird Care - Chichester

Thank you so much for your thoughtful and kind feedback. We're truly honoured that you chose Bluebird Care to support your father, and it’s wonderful to hear that you’ve had such a positive experience with our care team.

Your trust in us to manage his care and medication is something we deeply value. Please don’t hesitate to reach out if there’s ever anything more we can do to provide additional support for your father or your family. Thank you again for your kind words—they inspire us to keep doing our very best every day.

Rated 5 out of 5 stars

Bluebird is a lovely company to work for.

Bluebird is a lovely company to work for, always putting its customers first, the training we get is extremely valuable to carry out our day to day care.
I am a mum of two, Bluebird allows me to have a great work/life balance.
We have a great team, who support each other.
I would recommend Bluebird care highly.

December 3, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience working with Bluebird Care. Our mission is to always put our customers first, and it’s fantastic to know that our training has been valuable in helping you provide outstanding care.

We understand how important work-life balance is, especially for busy parents, and it’s great to hear that our flexibility has worked well for you. We’re so proud of our supportive team environment, and we’re glad to see that it’s making a difference for you too!

Thank you for recommending us so highly – it truly means the world to us. Keep up the amazing work, and we’re always here to support you every step of the way!

Rated 5 out of 5 stars

Outstanding service.

My Mother-in-Law has been looked after by Bluebird Care Chichester for 5 years and she has received outstanding care throughout. Bluebird are always reliable and punctual. The carers are kind, caring and cognisant of her needs and requirements. As her health declines and her ability to care for herself deteriorates, Bluebird negotiate the next steps with compassion and expertise. As a family we are kept informed and consulted throughout. I would not hesitate to recommend them.

November 21, 2024
Unprompted review
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Reply from Bluebird Care - Chichester

Thank you so much for your heartfelt review. We are truly honoured to care for your mother-in-law over the past five years, and your kind words mean the world to our entire team.

At Bluebird Care Chichester, we strive to provide reliable, compassionate, and tailored support to each individual we care for, and we're delighted to hear that your family has felt supported and informed every step of the way. Knowing that we've been able to assist as her needs have evolved is incredibly rewarding, and we are grateful for your trust in us during this journey.

Your recommendation is the highest compliment we could receive. Thank you again, have a lovely day!

Rated 5 out of 5 stars

Totally reliable and friendly team of…

Totally reliable and friendly team of carers who have worked with our elderly mother for a few weeks.

October 1, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your kind words! We're thrilled to hear that you and your mother feel supported by our team. It's our goal to provide reliable, compassionate care, and it's wonderful to know we've made a positive impact in such a short time. We'll continue to do everything we can to ensure your mother's comfort and well-being. Thank you again for your trust in us!

Rated 5 out of 5 stars

So far so good

So far so good. The work of Team Staff are marvellous, in 6 years I have been with this company, all the concerns I forwarded to the office, they have always worked on them in a professional manner and in time without me reminding them.
What impress me so much was this year I had two huge problems in my family one in January and one in September I phoned the office to let them know, and within the shortest time the office phoned me back saying they will send someone to takeover so I can go to my family and the office said, I can let them know if I need any assistance, this has proved to how much the Company cares for her employees and the customers.
And another thing important for me is that there's a follow up of employees, a supervisor every now and then pay a visit to customer to if there's any concern and give some quick review of the work.
The Company deserves my rate of 5 stars

September 11, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your thoughtful and kind review! We are thrilled to hear about your positive experiences with our team over the past six years. It's wonderful to know that our efforts to address concerns promptly and professionally have made a difference for you.

We understand how important it is to be there for our employees during this difficult times, and we're glad we could support you when when you needed it most. Your words truly reflect the values we strive to uphold: caring for both our employees and our customers.

Thank you again for the 5-star rating. We are proud to have you as part of our company and look forward to continuing this great journey together!

Rated 4 out of 5 stars

My mother really appreciates the carers…

My mother really appreciates the carers and is happy to see them on a daily basis. I have the impression they recognize my mothers needs and are very understanding when my mum is having a bad day. The management of Bluebird also give my mother quite some attention, which is much appreciated. If Bluebird could keep the number of different carers to a minimum I would be happy to give 5 stars, especially if the carers are limited to the ones that have a good relationship with mum.

October 7, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your thoughtful feedback. We're delighted to hear that your mother enjoys seeing our Care Assistants and feels understood, even on more challenging days. Our team takes great pride in recognising the unique needs of each individual, and it's wonderful to know that this has been reflected in your mother's experience.

We truly appreciate your input regarding continuity of care and the consistency of familiar Care Assistants. We understand how important it is to build strong, trusting relationships, and we're continuously working on improving our scheduling to minimise the number of different Care Assistants. Your feedback helps us ensure we provide the best possible service, and we'll definitely take this on board as we move forward.

Thank you again for your kind words and for choosing Bluebird Care. We're committed to making sure both you and your mother are happy with the care provided.

Rated 5 out of 5 stars

Bluebird care regarding my sister

Bluebird care staff are very helpful and listen to any concerns that the family may have.
We can phone or email them any time of the day and they would reasure us with ease.
my sister they are caring for is very happy with the service provided to her at all times.
Without this care my sister would not be able to manage her shopping or escort to her surgury.
Kind regards Louis Azzopardi.

October 7, 2024
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Reply from Bluebird Care - Chichester

Thank you so much, Louis, for your kind and thoughtful review. We truly appreciate you taking the time to share your experience with us. It means a lot to hear that our Bluebird Care staff have been able to provide the care, support, and reassurance that your family needs. We are especially glad that your sister is happy with the service and that we can assist with her shopping and appointments.

Our team strive to offer compassionate and reliable care, and we're delighted to know that we've been able to make a positive difference in your sister's daily life. Please don't hesitate to reach out if there's anything else we can do.

Rated 5 out of 5 stars

We couldn't ask for more

We couldn't ask for more. A highly professional team of carers backed up by a responsive and sensitive management team. This is the Gold Standard for care in a home setting. I really cannot speak highly enough of Bluebird Chichester.

September 24, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your wonderful feedback! We are truly honored by your kind words and thrilled to hear that you consider our care to be the "Gold Standard." Our team at Bluebird Chichester is dedicated to providing professional, compassionate care, and it means the world to us to know that we've made such a positive impact. We will be sure to share your comments with both our Care Assistants and Management Team—they'll be delighted! Thanks again for your trust and support!

Rated 5 out of 5 stars

Love the job

Helpful office team. Valued by the team. I love doing my job and meeting new people and interacting with them. K

September 17, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for sharing your experience and leaving such a positive review! We're thrilled to hear that you feel valued by the team and enjoy your role at Bluebird Care. Your passion for meeting new people and interacting with them truly reflect the heart of what we do. It's wonderful to know that you find the office team helpful, and we're grateful to have dedicated care assistants like you making a difference every day! Keep up the good work, and thank you for being such an important part of the Bluebird Care family.

Rated 5 out of 5 stars

Excellent live in care

My mother, who suffers from dementia, has been enjoying care with Bluebird for the past 3 months - ranging from one to 6 hours a day. We have just had live in care for 5 days, to allow me as main carer to have a break. Everything went very smoothly and Ben provided sensitive and caring support while I was away. My mother twice told me (unprompted) that she felt very well cared for.

September 12, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for taking the time to share this wonderful feedback about your experience with Bluebird Care. We are truly honoured to be entrusted with the care of your mother.

We're glad Ben was able to provide the sensible and compassionate support your mother needed while you took a well-deserved break. Our team always strives to ensure that both our clients and their families feel comfortable and confident in the care being provided, and it's wonderful to know that everything went smoothly.

Please don't hesitate to reach out, we're always here to support.

Rated 5 out of 5 stars

The customer are grateful and…

The customer are grateful and appreciative and make carer feel at home. And the staff team that I meet is very supportive, polite and professional.

May 14, 2024
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Reply from Bluebird Care - Chichester

Thank you for sharing your experience! We’re delighted to hear that our customers make you feel at home and that you find them so appreciative. It's also fantastic to know that our staff team has been supportive, polite, and professional. We believe that a strong, caring community is key to providing the best possible care, and your feedback is a great reminder that we're on the right track. We're so glad to have you as part of our team!

Rated 5 out of 5 stars

Great Company

Working for Bluebird Care has made me feel that we make a positive difference to people’s lives. I have the satisfaction to know that we provide excellent care to all our customers
Bluebird Care is a great company to work for I have excellent support and all the carers have so much empathy.

August 4, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for sharing your experience with Bluebird Care! We're thrilled to hear that you feel a deep sense of satisfaction and pride in the positive difference we make in our customers' lives. It's our mission to provide excellent care, and knowing that you feel supported and empowered in your role truly means a lot to us. We're also glad to hear that you find our team to be compassionate and empathetic - these qualities are at the heart of what we do.

Thank you for being a part of the Bluebird Care family and for the incredible work you do every day!

Rated 5 out of 5 stars

Highly recommend Bluebird Care

I have worked for Bluebird care Chichester for 10 months now. I highly recommend Bluebird to anyone wanting high quality care in their home or to any carers looking for a great company to work for. I feel supported and appreciated at all times working for Bluebird. The manager Francis and office staff are lovely and always there to help. I am given all the training needed to do my job at a high standard.

July 9, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your glowing review and for being a part of the Bluebird Care Chichester family for the past 10 months. We are thrilled to hear that you feel supported and appreciated in your role.

At Bluebird Care, our mission is to provide high-quality care, and it's dedicated team members like you who make this possible. It's wonderful to know that our training programs and supportive management , including Frances and our office staff, have contributed to your positive experience.

Thank you once again for your kind words and dedication. We look forward to continuing to support you in delivering outstanding care.

Rated 5 out of 5 stars

The best care company !

I’ve worked at Bluebird care for 1.5 years now, previous to that worked in care for 14 years and this is by far the best care company I have worked for. The staff and management are all lovely and very supportive, putting the customers needs first at all times.

June 24, 2024
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Reply from Bluebird Care - Chichester

Thank you for sharing your wonderful experience and for being a part of the Bluebird Care family for the past 1.5 years. We are delighted to hear that, with your extensive 14-year background in care, you consider us the best company you've worked for.

Your kind words about our staff and management being lovely and supportive mean a lot to us. We are committed to putting our customers' needs first, and it’s incredibly rewarding to know that our efforts are appreciated by dedicated professionals like yourself.

Your expertise and dedication are invaluable to us, and we are grateful to have you on our team. Together, we will continue to strive for excellence in providing the best care for our customers.

Thank you for your commitment and hard work.

Rated 5 out of 5 stars

Amazing!!

I have worked at Bluebird care for 6 years now, I can honestly say they are amazing! There is always chances for career progression and the management are always available for support when you need it. Working in the office I know how well we look after our customers and also the carers to ensure they are all happy and content. I feel very proud to be apart of Bluebird Care Chichester.

June 24, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your wonderful feedback and for being a valued member of the Bluebird Care Chichester family for the past six years! We are thrilled to hear that you find our workplace amazing and that you appreciate the opportunities for career progression and the support from our management team.

Your dedication and pride in ensuring both our customers and carers are happy and content is truly commendable. It’s team members like you who embody the values of Bluebird Care and make our community a better place for everyone involved.

We are incredibly proud to have you on our team and grateful for your continued commitment and hard work. Together, we will continue to strive for excellence and provide the best care possible.

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