Bluebird Care - Chichester Reviews 

45
TrustScore 4.5 out of 5

4.5

Unit 3C - Vinnetrow Business Park, Vinnetrow Road, Runcton, PO20 1QH Chichester, West Sussex, GB


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Rated 5 out of 5 stars

Bluebird have continuosly been a superb care experience. Every Carer is well trained, friendly and go beyond the basic routine. Would highly recommend them, and wouldn't want to change.

Company replied

Rated 5 out of 5 stars

We have used both live in carers and domiciliary carers and have been very happy with the level of support and communication from the agency and the responsiveness to any questions / concerns. Having... See more

Company replied

Rated 5 out of 5 stars

The day cares were good but Jacqui Harris has been an amazing live in carer for Colette. She has been gentle , gracious and very knowledgeable As Colette has become frailer and close to end of life. J... See more

Company replied

Rated 5 out of 5 stars

Excellent care provided. Friendly and considerate carers go the extra mile and the organisation is set up very well. Good communication with us and carers very alert to anything we need to know about... See more

Company replied


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - Chichester

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • Unit 3C - Vinnetrow Business Park, Vinnetrow Road, Runcton, PO20 1QH, Chichester, West Sussex, United Kingdom

  • 01243839859

4.5

Excellent

TrustScore 4.5 out of 5

45 reviews

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This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(45)

197 reviews in the last 12 months

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Rated 5 out of 5 stars

Bluebird care regarding my sister

Bluebird care staff are very helpful and listen to any concerns that the family may have.
We can phone or email them any time of the day and they would reasure us with ease.
my sister they are caring for is very happy with the service provided to her at all times.
Without this care my sister would not be able to manage her shopping or escort to her surgury.
Kind regards Louis Azzopardi.

October 7, 2024
Bluebird Care - Chichester logo

Reply from Bluebird Care - Chichester

Thank you so much, Louis, for your kind and thoughtful review. We truly appreciate you taking the time to share your experience with us. It means a lot to hear that our Bluebird Care staff have been able to provide the care, support, and reassurance that your family needs. We are especially glad that your sister is happy with the service and that we can assist with her shopping and appointments.

Our team strive to offer compassionate and reliable care, and we're delighted to know that we've been able to make a positive difference in your sister's daily life. Please don't hesitate to reach out if there's anything else we can do.

Rated 5 out of 5 stars

We couldn't ask for more

We couldn't ask for more. A highly professional team of carers backed up by a responsive and sensitive management team. This is the Gold Standard for care in a home setting. I really cannot speak highly enough of Bluebird Chichester.

September 24, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your wonderful feedback! We are truly honored by your kind words and thrilled to hear that you consider our care to be the "Gold Standard." Our team at Bluebird Chichester is dedicated to providing professional, compassionate care, and it means the world to us to know that we've made such a positive impact. We will be sure to share your comments with both our Care Assistants and Management Team—they'll be delighted! Thanks again for your trust and support!

Rated 5 out of 5 stars

Love the job

Helpful office team. Valued by the team. I love doing my job and meeting new people and interacting with them. K

September 17, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for sharing your experience and leaving such a positive review! We're thrilled to hear that you feel valued by the team and enjoy your role at Bluebird Care. Your passion for meeting new people and interacting with them truly reflect the heart of what we do. It's wonderful to know that you find the office team helpful, and we're grateful to have dedicated care assistants like you making a difference every day! Keep up the good work, and thank you for being such an important part of the Bluebird Care family.

Rated 5 out of 5 stars

Excellent live in care

My mother, who suffers from dementia, has been enjoying care with Bluebird for the past 3 months - ranging from one to 6 hours a day. We have just had live in care for 5 days, to allow me as main carer to have a break. Everything went very smoothly and Ben provided sensitive and caring support while I was away. My mother twice told me (unprompted) that she felt very well cared for.

September 12, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for taking the time to share this wonderful feedback about your experience with Bluebird Care. We are truly honoured to be entrusted with the care of your mother.

We're glad Ben was able to provide the sensible and compassionate support your mother needed while you took a well-deserved break. Our team always strives to ensure that both our clients and their families feel comfortable and confident in the care being provided, and it's wonderful to know that everything went smoothly.

Please don't hesitate to reach out, we're always here to support.

Rated 5 out of 5 stars

The customer are grateful and…

The customer are grateful and appreciative and make carer feel at home. And the staff team that I meet is very supportive, polite and professional.

May 14, 2024
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Reply from Bluebird Care - Chichester

Thank you for sharing your experience! We’re delighted to hear that our customers make you feel at home and that you find them so appreciative. It's also fantastic to know that our staff team has been supportive, polite, and professional. We believe that a strong, caring community is key to providing the best possible care, and your feedback is a great reminder that we're on the right track. We're so glad to have you as part of our team!

Rated 5 out of 5 stars

Great Company

Working for Bluebird Care has made me feel that we make a positive difference to people’s lives. I have the satisfaction to know that we provide excellent care to all our customers
Bluebird Care is a great company to work for I have excellent support and all the carers have so much empathy.

August 4, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for sharing your experience with Bluebird Care! We're thrilled to hear that you feel a deep sense of satisfaction and pride in the positive difference we make in our customers' lives. It's our mission to provide excellent care, and knowing that you feel supported and empowered in your role truly means a lot to us. We're also glad to hear that you find our team to be compassionate and empathetic - these qualities are at the heart of what we do.

Thank you for being a part of the Bluebird Care family and for the incredible work you do every day!

Rated 5 out of 5 stars

The best care company !

I’ve worked at Bluebird care for 1.5 years now, previous to that worked in care for 14 years and this is by far the best care company I have worked for. The staff and management are all lovely and very supportive, putting the customers needs first at all times.

June 24, 2024
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Reply from Bluebird Care - Chichester

Thank you for sharing your wonderful experience and for being a part of the Bluebird Care family for the past 1.5 years. We are delighted to hear that, with your extensive 14-year background in care, you consider us the best company you've worked for.

Your kind words about our staff and management being lovely and supportive mean a lot to us. We are committed to putting our customers' needs first, and it’s incredibly rewarding to know that our efforts are appreciated by dedicated professionals like yourself.

Your expertise and dedication are invaluable to us, and we are grateful to have you on our team. Together, we will continue to strive for excellence in providing the best care for our customers.

Thank you for your commitment and hard work.

Rated 5 out of 5 stars

Amazing!!

I have worked at Bluebird care for 6 years now, I can honestly say they are amazing! There is always chances for career progression and the management are always available for support when you need it. Working in the office I know how well we look after our customers and also the carers to ensure they are all happy and content. I feel very proud to be apart of Bluebird Care Chichester.

June 24, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your wonderful feedback and for being a valued member of the Bluebird Care Chichester family for the past six years! We are thrilled to hear that you find our workplace amazing and that you appreciate the opportunities for career progression and the support from our management team.

Your dedication and pride in ensuring both our customers and carers are happy and content is truly commendable. It’s team members like you who embody the values of Bluebird Care and make our community a better place for everyone involved.

We are incredibly proud to have you on our team and grateful for your continued commitment and hard work. Together, we will continue to strive for excellence and provide the best care possible.

Rated 5 out of 5 stars

Carers are very efficient caring and…

Carers are very efficient caring and helpful

June 14, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your kind words and for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our Care Assistants to be efficient, caring, and helpful. Our team works diligently to provide the best possible care, and it's incredibly rewarding to know that our efforts are making a positive impact.

Your feedback motivates us to continue delivering high-quality care and support. If there is anything else we can do for you, please do not hesitate to let us know. We are here to help and ensure your experience with us remains exceptional.

Once again, thank you for your thoughtful review. We truly appreciate your support!

Rated 5 out of 5 stars

Great support

I’m a living carer and I’ve had great support throughout on placement especially from my supervisor and friendly office team.There’s always someone to respond and act swiftly to your need of call. I have gained more experience working with bluebird both on field and their ongoing online training.They guide and coach you to become an exceptional professional. Thanks to bluebird.

February 6, 2024
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Reply from Bluebird Care - Chichester

Thank you for your kind words and for taking the time to share your experience with Bluebird Care. We are thrilled to hear that you have received excellent support from your supervisor and our friendly office team. Ensuring that our team members always have someone to respond to their needs promptly is a top priority for us, and it’s wonderful to know that you’ve felt this support throughout your placement.

Thank you for being a part of the Bluebird Care family and for your dedication to providing exceptional care. We look forward to continuing to support you and help you grow in your role.

Rated 5 out of 5 stars

A well run setup with excellent staff

A well run setup with excellent staff, across the board. Glad we choose to go with them.

June 17, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your kind words and positive feedback about Bluebird Care! We are thrilled to hear that you and your family have had a great experience with our services.

We understand how important it is to have peace of mind knowing your loved one is in good hands, and we are honoured to be chosen. Thank you again for your kind words!

Rated 5 out of 5 stars

Helpful and caring…

Well trained carer's and helpful management.

June 14, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your kind words and positive review. We are thrilled to hear about your excellent experience with Bluebird Care Chichester.

We are delighted to hear that you have found our Care Assistants well-trained and our management team helpful.

At Bluebird Care Chichester, we take pride in ensuring that our team is equipped with the best training and support to provide exceptional care. It's wonderful to know that this dedication is reflected in your experience.

Your positive feedback motivates us to continue striving for excellence. We truly appreciate you taking the time to share your thoughts and look forward to continuing to provide you with the highest standard of care.

Rated 5 out of 5 stars

“I’m not a care home person”

Despite being a very sociable chap, my father doesn’t want to move into a care home. However he is no longer happy living on his own nor able to look after himself. Bluebird have matched him with a delightful and experienced carer, who looks after him 24/7 seven days a week. It was important to us that his carer be happy to provide good social interaction as well as keep him safe, and she does this with great charm. She also writes daily reports which I can view on the Bluebird app. She has now been with us six weeks, and we can’t imagine how we ever managed without her.

May 19, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your wonderful review! We are thrilled to hear that you are having a positive experience with our care service.

Our team is dedicated to providing the highest quality of care and it’s always rewarding to receive feedback like yours.

Thank you again!

Rated 5 out of 5 stars

Very supportive

The company is very supportive, caring and helpful to the staff and clients

September 1, 2023
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Reply from Bluebird Care - Chichester

Thank you for your lovely review! We are thrilled to hear that you are happy working at Bluebird Care.

Thank you for being an essential part of our team!

Rated 5 out of 5 stars

Bluebird care

Joining Bluebird helped me find a sense of purpose in my career, I get to help others and meet great people , customers and colleagues alike. We have a supportive and dedicated team that are passionate about providing the customers with the best care. Since working for Bluebird I have gained confidence and skills to continue to improve the service we provide for the customers in our community. Each day is different!

May 14, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your kind words!

We are delighted that you are having such a positive experience working with Bluebird Care. Our employees are the heart of our company, and it’s incredibly rewarding to hear that you feel supported and appreciated.

Your commitment to providing excellent care is truly commendable. Thank you for being a part of our team!

Rated 5 out of 5 stars

What a pleasure to work for Bluebird Care!

Bluebird is an incredible company to work for. I have worked for Bluebird for the last 18 months and I have learnt so much. The level of training and support you receive is exceptional.

I had absolutely no experience in care before this and I feel I have learnt so much and continue to learn things everyday. I would highly recommend Bluebird Care to anyone who is looking to start a career in Care.

May 14, 2024
Unprompted review
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Reply from Bluebird Care - Chichester

Thank you for your fantastic review! We are thrilled to hear that you are enjoying your time at Bluebird Care.

Your dedication and hard work make a huge difference to our customers and the entire team.

We are committed to supporting our employees and it’s wonderful to know that you feel valued here. Keep up the amazing work!

Rated 5 out of 5 stars

First Class Caring In Operation

From first contact onwards, our confidence in the staff and carers has grown. Without exception, the carers are very capable, attentive, willing and, above all, cheerful. After each visit, detailed notes are made to ensure continuity. All in all, they provide a very high level of care, dependably and in a most acceptable manner.

May 14, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for taking the time to share your experience with us!

Delivering an exceptional service and creating memorable moments for our customers is what we strive for every day.

Your kind words inspire us to continue exceeding expectations.

Rated 5 out of 5 stars

Bluebird is excellent

Bluebird such a stable company that allowed growth and the the correct mind space. They not only encourage and motivated your work efforts but ensured your wellbeing too.
I came into bluebird with absolutely no concept or ideas about care and came out as qualified one. I learnt so much and had such amazing guidance over the year and quarter I was there. Miss it so much already

March 25, 2024
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Reply from Bluebird Care - Chichester

Thank you so much for your glowing review!

We're thrilled to hear that you're having a fantastic experience with us.

Please know that your feedback serves as a source of motivation for all of us to continue delivering the highest standard of service and excellence. We are truly fortunate to have you as a part of our team!

Rated 5 out of 5 stars

Bluebird care

I have been with Bluebird care for 12 years (in total).
They are a very good company to work for.
They value their staff and listen to us if we have any issues.

March 27, 2024
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Reply from Bluebird Care - Chichester

Hello, thank you so much for your lovely review.

Your dedication and commitment to your role shine through in every task you undertake. Your contributions significantly enhance our team dynamics and contribute to our collective success.

Please know that your feedback serves as a source of motivation for all of us to continue delivering the highest standard of service and excellence. We are truly fortunate to have you as a part of our team!

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