Bluebird Care - Stafford Reviews 33

TrustScore 4.5 out of 5

4.7

8b Marconi Gate (first floor), Staffordshire Technology Park, ST18 0FZ Stafford, Staffordshire, GB


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Rated 5 out of 5 stars

When mum started to need extra help at home Lisa came to assess her needs, she was kind and friendly, was very thorough and reassuring, making detailed notes for the carers so both they and mum knew w... See more

Company replied

Rated 5 out of 5 stars

I work as a care expert for Bluebird Care Stafford, providing person-centred support to individuals in their own homes. My role includes personal care, medication prompts, meal preparation and compani... See more

Company replied

Rated 5 out of 5 stars

I have worked with Bluebird for three years now and can honestly say that they have the highest care standards in place. Staff are valued and supported to offer the best care to customers and it is... See more

Company replied

Rated 5 out of 5 stars

I have worked for bluebird care for nearly two years. Really enjoy it . Carers and office staff are really helpful and supportive. We deliver a high level of care Also bluebird offer different servi... See more


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - Stafford

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • 8b Marconi Gate (first floor), Staffordshire Technology Park, ST18 0FZ, Stafford, Staffordshire, United Kingdom

  • 01785337711

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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Replied to 29% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

working as a care expert for bluebird

I work as a care expert for Bluebird Care Stafford, providing person-centred support to individuals in their own homes. My role includes personal care, medication prompts, meal preparation and companionship. I feel the company promotes dignity, respect and independence, which are important values in care. The training and ongoing support help me feel confident in my role, and communication with the office team is supportive when concerns are raised. Although the role can be challenging at times, especially with travel and emotional situations, I feel valued and proud to support individuals to remain safe and independent in their own homes.

February 23, 2026
Unprompted review
Bluebird Care - Stafford logo

Reply from Bluebird Care - Stafford

We are glad to hear about your positive experience working as a care expert for Bluebird Care Stafford. Thank you for sharing your feedback, you are a valued member of our team!

Rated 5 out of 5 stars

Bluebird care - mum started td extra help at…

When mum started to need extra help at home Lisa came to assess her needs, she was kind and friendly, was very thorough and reassuring, making detailed notes for the carers so both they and mum knew what was expected - they tried to keep the same carers and mum developed a lovely relationship with them, always smiling and encouraging her when things got tougher as her illness progressed. If they had any concerns they would call me and have a chat to solve any issues. I am very grateful for the excellent care they gave, and I know mum looked forward to seeing them each day

November 6, 2025
Unprompted review
Bluebird Care - Stafford logo

Reply from Bluebird Care - Stafford

We are pleased to hear about the excellent care your mum received from our team at Bluebird Care Stafford. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Worked for Bluebird 3 years

Worked for Bluebird 3 years, Couldn't ask for a better company with all the training, support, and encouragement to progress, Office staff and carers are fantastic to work with giving our customers 100% satisfaction
Would highly recommend to family and friends.

December 8, 2025
Unprompted review
Bluebird Care - Stafford logo

Reply from Bluebird Care - Stafford

Thank you for your wonderful feedback and three years of dedication. You are a valued member of our team and we are grateful to have you with us.

Rated 5 out of 5 stars

I have worked with Bluebird for three…

I have worked with Bluebird for three years now and can honestly say that they have the highest care standards in place.
Staff are valued and supported to offer the best care to customers and it is a pleasure to be able to help people stay in the homes they love.
Carers have a great rapport with each other and with the customers. I love hearing about people’s lives and their memories, being a small part of their journey is a pleasure and privilege.

November 20, 2025
Unprompted review
Bluebird Care - Stafford logo

Reply from Bluebird Care - Stafford

Thank you for sharing your wonderful experience with us over three years. Your dedication to helping people stay in their cherished homes truly matters.

Rated 5 out of 5 stars

Gold standards care by Bluebirds…

The care that is provided by Bluebirds is second to none. The carers that come out to visit your family member are kind, friendly and approachable. They also raise any wellbeing or health concerns with the office staff who are then in constant touch with you and medical professionals. The care shown towards my mother in law over the past 8-10 months has been amazing and a peace of mind in knowing she can stay in her own home and receive gold standard care from the team. The office staff are highly supportive and approachable should a family member have concerns and they will liaise with medical professionals. I highly recommend this care service for your loved ones.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect support system

We have been using Bluebird since the beginning of 2024 having been highly recommended them by my uncle who had engaged Bluebird over many years to help look after his wife. They visit our 90 year old mother 3 times a day helping her get dressed, make meals, help with exercises, tidy up, look after laundry, help with medications and lots of other tasks. They have a task flow management system which ensures there is a seamless handover between carers and also allows us to monitor how mum is by reading their call notes via an App. They try to schedule as many visits to as small a group of carers as possible, allocating favourites, such as Deline Mwavumisa, (Del), who is just simply wonderful; always cheerful, bubbly and so kind and caring. The office based team, and especially Lisa, and including Jess and Kelly are lovely, very responsive and always going the extra mile to help our mum! With Bluebirds support system mum has been able to live independently at her home of 35 years and she is happy and well looked after. My brother and I would highly recommend Bluebird to anyone looking for home care support! They are simply the best!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Bluebird Care

I've been with Bluebird Care for over three years now, and I truly couldn't ask for a better workplace. The team is incredibly supportive, and the training provided is second to none. If you're looking for high-quality care for a loved one—or considering a career in care—I wholeheartedly recommend Bluebird Care. It's a place where people genuinely care, both for their customers and their colleagues.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Bluebird is the eye....

Bluebird is the eye....
I have worked for bluebird for 2 years and would not hesitate to refer anyone looking care and looking forward to be a recognised as a professional carer to Bluebird Stafford
Everyone is treated with dignity and respect from any point you would like to be part .of the team
Teamwork here matters to reach a goal .It was an eye opening opportunity to be part of this team as it had refined the way I carry myself at work and in the community
Service rendered is very transparent and will not be a bad idea to entrust Bluebird Stafford your loved ones. Bluebird Stafford is the plug to care

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

I havebeen working for bluebird care…

I havebeen working for bluebird care now for an year and i have really enjoyed every minute so far, every care staff member are amazing and so helpful! such an amazing team to work with!
I have learned so many new skills along the way and couldn’t ask for a better team behind me!!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

From my own experience as a Live-in…

From my own experience as a Live-in Carer with Bluebird Care, I can truly say this is a company that puts people first. I’ve had the privilege of supporting customers with compassion, respect, and genuine care—just as I’d want for my own family. The support I receive as an employee is outstanding, and it reflects in the quality of care we give. If you're looking for trusted, heartfelt care at home, Bluebird Care is a name you can rely on.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Working for Bluebird Care has been one…

Working for Bluebird Care has been one of the most fulfilling experiences of my life. From day one, I felt welcomed, valued, and supported not just as an employee, but as a person. The team here genuinely cares, not only about the clients but also about each other.

Bluebird Care sets the standard for quality and compassion in home care. The training is thorough, ongoing, and always focused on improving care standards. Management is approachable, understanding, and committed to doing things the right way for staff and service users alike.

What makes this company truly special is the impact we make every day. It’s more than a job it’s a chance to make a real difference in someone’s life. Seeing the joy, comfort, and independence we bring to our clients makes every shift meaningful.

I’m proud to be part of the Bluebird family and would wholeheartedly recommend it to anyone looking for a caring, professional, and supportive place to work.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Bluebird review

I have worked for bluebird care for nearly two years. Really enjoy it . Carers and office staff are really helpful and supportive. We deliver a high level of care
Also bluebird offer different services like live in care , shopping , companionship and appointment support

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Bluebird Care are very professional and are great with their Care services. They go above and beyond in their services. I highly recommend them, they are second to none.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

WBluebird Care is a highly professional company that truly values both its customers and staff.orking for Bluebird Care has been one…

Working for Bluebird Care has been one of the best decisions I’ve ever made.
I joined the team in 2020, and from day one, I’ve felt truly supported by everyone in the office. Nothing is ever too much trouble—whether it's professional guidance or day-to-day support, the entire team is always there to help.
Bluebird Care is not just a company, it’s a place that genuinely values its staff. With their encouragement, I was able to complete my Level 3 qualification in Health and Social Care, something I’m really proud of. We take great pride in the exceptional care we provide to our customers, and that commitment is felt at every level of the business. It’s a fantastic team to be part of and a company that truly cares—both for its clients and its staff. Their commitment to delivering high-quality, compassionate care is at the heart of everything they do. With a strong support network and a dedicated team, Bluebird Care sets the standard for excellence in the home care industry.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

One of a kind

I’ve had the pleasure of working with Bluebird Care for over eight years, and from day one, I was welcomed into what truly feels like a family. This is a company that genuinely prioritizes the health and wellbeing of its team. If something isn’t working for you, they don’t just listen—they go above and beyond to offer support and find a solution.

Bluebird Care fosters a strong sense of community, regularly involving us in open days and fundraising activities, which makes the work feel even more meaningful. We’re also fully supported in our professional development, with ongoing training and encouragement every step of the way.

It’s rare to find an employer that values both its clients and its staff so highly—and that’s what makes Bluebird Care such a special place to work.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, Compassionate and Caring

I’ve had the pleasure of working at Bluebird Care Stafford since 2019, and I can genuinely say it’s been a rewarding and supportive journey. From the very beginning, the company has shown a strong commitment to my personal and professional development. They supported me through both my Level 3 and Level 5 NVQ qualifications, which has helped me grow in confidence and progress in my career.

What sets them apart is the premium standard of care they provide—not only to customers, but also to staff. The management team is approachable, understanding, and always willing to listen. There’s a genuine culture of care throughout the organisation, where staff feel valued and supported every step of the way.

Working here feels more like being part of a family. The team is professional, compassionate, and always striving to deliver the highest level of care. I’m proud to be part of a company that upholds such strong values and consistently puts people first.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

I've worked at Bluebird Care for…

I've worked at Bluebird Care for 12years,starting as a care worker and progressing to supervisor role. Throughout my journey, Bluebird has consistently provided excellent care to its customers while also being a fantastic place to work. The company offers thorough training and unwavering support,not just professionally but also on a personal level. whether your starting or looking to grow in your career the support is there. What stands out most is the Strong sense of team spirit who operate as an extended family. empathy, professionalism and genuine care are at the heart of everything they do..Bluebird regularly organises events where staff and customers come together, creating a warm fun and proactive environment. im proud to be part a team that values people and continues to thrive through compassion

June 3, 2025
Unprompted review

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