Bluebird Care - Stafford Reviews 

34
TrustScore 4.5 out of 5

4.4

8b Marconi Gate (first floor), Staffordshire Technology Park, ST18 0FZ Stafford, Staffordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have worked with Bluebird for three years now and can honestly say that they have the highest care standards in place. Staff are valued and supported to offer the best care to customers and it is... See more

Company replied

Rated 5 out of 5 stars

I have worked for bluebird care for nearly two years. Really enjoy it . Carers and office staff are really helpful and supportive. We deliver a high level of care Also bluebird offer different servi... See more

Rated 5 out of 5 stars

The care that is provided by Bluebirds is second to none. The carers that come out to visit your family member are kind, friendly and approachable. They also raise any wellbeing or health concerns wi... See more

Rated 5 out of 5 stars

I have worked for Bluebird Care for over a year now and the experience is just wonderful. Both the office staff and colleagues makes the work easy and enjoyable not forgetting the lovely clients we ha... See more

Company replied


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - Stafford

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • 8b Marconi Gate (first floor), Staffordshire Technology Park, ST18 0FZ, Stafford, Staffordshire, United Kingdom

  • 01785337711

4.4

Excellent

TrustScore 4.5 out of 5

34 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(34)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've worked at Bluebird Care for…

I've worked at Bluebird Care for 12years,starting as a care worker and progressing to supervisor role. Throughout my journey, Bluebird has consistently provided excellent care to its customers while also being a fantastic place to work. The company offers thorough training and unwavering support,not just professionally but also on a personal level. whether your starting or looking to grow in your career the support is there. What stands out most is the Strong sense of team spirit who operate as an extended family. empathy, professionalism and genuine care are at the heart of everything they do..Bluebird regularly organises events where staff and customers come together, creating a warm fun and proactive environment. im proud to be part a team that values people and continues to thrive through compassion

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

It has been an excellent and amazing…

It has been an excellent and amazing for me working with Bluebird as I recently joined Bluebird care from another company , and I’ve never regretted that. The company puts the interests of employees to heart, the same way they treat the customers with great respect and dignity.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Bluebird flies

Bluebird care Stafford is the best company I have worked for.The office staff are all extremely supportive, very patient and approachable.The customers are a real joy to care for, making my working life very pleasant.

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

My experience

I recently moved to Bluebird from another care agency and it’s been the best decision I have made. Not only do they provide training to the highest standards. Allowing us to deliver care we are proud of to keep our customers happy and safe in their own homes. They also look after us as carers. I feel as though I’m part of a team that truly is so supportive. I’m incredibly happy here and I love my job. I’m proud to say I am a carer at Bluebird.

November 23, 2024
Unprompted review
Bluebird Care - Stafford logo

Reply from Bluebird Care - Stafford

Thank you so much for your wonderful feedback, Keeley! We’re incredibly proud to have you as part of our team and appreciate all that you do to keep our customers happy and safe!

Rated 5 out of 5 stars

Working for bluebird is probably one of…

Working for bluebird is probably one of the best moves I ever made. The staff in the office, other carers and not forgetting the customers are second to none. The office staff are always there to help you no matter how big or small the problem may be.

November 23, 2024
Unprompted review
Bluebird Care - Stafford logo

Reply from Bluebird Care - Stafford

Thank you for taking the time to leave us this lovely review and high rating! We’re proud to have such dedicated individuals like you on our team! 💙

Rated 5 out of 5 stars

Proud to be working for Bluebird care …

I have worked for bluebird care Stafford for over 11 years
The training and continuing support is second to none
The standard of care given to our wonderful customers is something we are all very proud of and makes the job so worthwhile

November 22, 2024
Unprompted review
Bluebird Care - Stafford logo

Reply from Bluebird Care - Stafford

We’re proud to have you as part of a team that provides quality care Helen. Your commitment means the world to us! Best wishes from the team at Bluebird Care Stafford

Rated 5 out of 5 stars

Quality, Dignity and Laughter

Since joining Bluebird what I have found is every aspect of my role as a carer centres around Day to Day Communication and support to ensure that I am able to give the best care to the people I visit. For me the ones I enjoy the most are.
The Quality of Life, Dignity and Laughter that is instilled in me as a Bluebird carer. It is one of many priorities to the people I care for.I am lucky to be involved with this as a Blueburd employee. Every member of Blue bird work as a team to ensure all this is maintained and nurtured. I am lucky to be in a job that is not a chore but a pleasure.

November 21, 2024
Unprompted review
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Reply from Bluebird Care - Stafford

Thank you for such a thoughtful review! We’re delighted to hear that communication and support have enabled you to provide the best care, and that you feel valued as part of the team.

Rated 5 out of 5 stars

I have worked for Bluebird Care for over a year now.

I have worked for Bluebird Care for over a year now and the experience is just wonderful. Both the office staff and colleagues makes the work easy and enjoyable not forgetting the lovely clients we have. I am happy with the assistance, effective trainings, feedback and team work which makes me feel at home.

November 21, 2024
Unprompted review
Bluebird Care - Stafford logo

Reply from Bluebird Care - Stafford

Thank you for your wonderful review! It’s fantastic that our training and teamwork have made you feel at home. We’re lucky to have you with us at Bluebird Care Stafford! 💙

Rated 5 out of 5 stars

I've worked for bluebird care for…10 year

I've worked for bluebird care for 10years know.enjoyed every minute they not only look after there customers they appreciate there staff and look after us.they are like family.they do good training and all way there to help with problems. Would recommend blue bird care.

November 20, 2024
Unprompted review
Bluebird Care - Stafford logo

Reply from Bluebird Care - Stafford

Your recommendation and great review means a lot to us! We’re so grateful for your dedication over the years. It’s wonderful to hear that you feel supported and appreciated as part of our team. Have a wonderful day from Bluebird Care Stafford!

Rated 5 out of 5 stars

I have been a carer for bluebird care…

I have been a carer for bluebird care for nearly a year and it has been the best experience. With supportive colleagues and wonderful clients. It's like one big family I can't think of anywhere better to work.

November 20, 2024
Unprompted review
Bluebird Care - Stafford logo

Reply from Bluebird Care - Stafford

We’re so happy to hear that you feel supported and part of our family. It's great to know you're enjoying your time with Bluebird Care. We’re lucky to have you on the team!

Rated 5 out of 5 stars

My Bluebird experience

I first joined Bluebird over 4 years ago, brand new to care. The training ( in office and out on the field) was informative and I could tell they really care about their customers and their carers. I have felt supported constantly throughout and always know I can talk to anyone. I am blessed to be part of a team that always lifts each other up.

November 20, 2024
Unprompted review
Bluebird Care - Stafford logo

Reply from Bluebird Care - Stafford

Thank you for your kind review! We're so glad to hear that the training and support have made a positive impact. It’s wonderful to have you as part of a team that truly cares. We appreciate everything you do! Bluebird Care Stafford 💙

Rated 5 out of 5 stars

I have over 40 years working in…

I have over 40 years working in healthcare and experiencing healthcare at home for my father. I joined Bluebird Stafford just over a year ago this with the wish to enable others to remain at home with the necessary support for as long as possible. From the moment I started my new role I have been trained, supported and encouraged to go the extra mile and provide the best care to meet the customers individual needs. I have met a wonderful proactive team of like minded people at all levels who constantly strive to give our customers value, reliability, listen and importantly leave our customers feeling safe and with a smile. I feel proud to be part of the team.

November 20, 2024
Unprompted review
Bluebird Care - Stafford logo

Reply from Bluebird Care - Stafford

Thank so much for rating us and leaving us this wonderful review! Our team takes pride in providing an excellent experience, keeping people safe and happy in their home and we're glad you feel we do this well! 💙

Rated 5 out of 5 stars

Bluebird Care

Experienced carers make a positive difference to my life. Staff are punctual and always willing to help me with my caring needs.

November 20, 2024
Unprompted review
Bluebird Care - Stafford logo

Reply from Bluebird Care - Stafford

We are very happy to have provided you with such a positive experience! Best wishes from the team at Bluebird Care Stafford

Rated 5 out of 5 stars

Valuable and supportive carers

The workers are always punctual and have any information they need. They have appropriate clothing and footwear for the long walks which I need. I feel safe and supported while out with them. I enjoy the friendly company, and the experience helps me to cope with my day to day problems.

November 14, 2024
Unprompted review
Bluebird Care - Stafford logo

Reply from Bluebird Care - Stafford

Thank you for taking the time to leave us this positive review! Lovely to see you had a great experience with us! All the best from Bluebird Care Stafford

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