Bodymod Reviews 4,794

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The quality of the products is frequently described as outstanding, with consumers noting the beauty and durability of the jewelry. Reviewers are particularly impressed with the quick response times and efficient resolution of any issues. However, some customers also noted issues with product quality, mentioning items that tarnished, broke, or had stones fall out quickly. A few people were dissatisfied with customer service, describing experiences where replies were unhelpful, dismissive, or where they felt unsupported in resolving problems.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their beauty, good quality, and... See more

Customer service

People report positive experiences with customer service, highlighting their kindness, responsiveness, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the jewelry and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, responsiveness,... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

I would like to express my appreciation for the excellent customer service provided by BodyMood. The support team was incredibly kind, responsive, and helpful throughout the entire process. They handl... See more

Company replied

Rated 5 out of 5 stars

I ordered a couple of piercing jewelry pieces since it’s almost time to replace my starter piercings. The prices were great, so I picked up a few different styles to try out. One of the items I r... See more

Company replied

Rated 5 out of 5 stars

It was an overall great experience, I wanted a gift for a close friend and I didn´t know what to gift her, as soon as I entered the web I already knew what to give her. The quality of the jewels is ou... See more

Company replied

Rated 5 out of 5 stars

Even though the shipping company misplaced my package, bodymod made up for it and send a new packege, without any difficultys. Simon C. helped me understand all the updates, and answered all my questi... See more

Company replied


Company details

  1. Jewelry Store
  2. Body Piercing Shop

Written by the company

Bodymod is a Piercing Jewelry brand aiming to inspire everyone to be themselves & express who they are through piercing jewelry 💛


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Bodymod! The website is really easy to navigate, and they have a huge selection of high-quality jewelry and piercings. Shipping was fast, and customer service was super helpful. I’ll definitely be ordering again.

February 15, 2026
Unprompted review
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Reply from Bodymod

Hello, Nazia 👋

Thanks for posting such a nice review for us. We really appreciate it 😊

Feel free to reach out to us whenever you need our assistance 💪

Wishing you a good day!
Warm regards,
The Bodymod customer service team ❤️

Rated 5 out of 5 stars

Customer service is second to none

Customer service is second to none. Very impressed, thank you for your swift replies and great service, particularly Jason. Lovely labrets received today, very happy customer.

February 26, 2026
Unprompted review
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Reply from Bodymod

Hey Natty. Jason here. Thank you SO much 💛 💛 💛
Come back soon.
Keep smiling
Jason
Customer Support Manager

Rated 5 out of 5 stars

I'm very happy with the support before…

I'm very happy with the support before my order. The service was great and proactively addressed my concerns. This wasn't my first order, and it certainly won't be my last. The products are beautiful and of good quality.

February 26, 2026
Unprompted review
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Reply from Bodymod

Hi Dominika, here Nadia!
It was lovely assisting you! It’s customers like you who make our work so rewarding. We can’t wait to welcome you back for another wonderful experience : )

All the best Dominika!
Nadia

Rated 5 out of 5 stars

Bodymod has some wonderful pieces of…

Bodymod has some wonderful pieces of jewellery. Their customer support is ready to help to guide through any issues or questions that may arise. Really trustworthy. Great experience!

March 2, 2026
Unprompted review
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Reply from Bodymod

Thanks so much, Joli. What a nice feedback! We appreciate it.
Have a great day
Jason
Customer Support Manager

Rated 5 out of 5 stars

Jason is Very quick to respond to…

Jason is Very quick to respond to queries and to assist with a delivery issue that arose, excellent customer service highly recommend I will be back. Thank you

February 28, 2026
Unprompted review
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Reply from Bodymod

We hope you will be back soon. It was a pleasure to help you!
Have a great week
Jason
Customer Support Manager

Rated 3 out of 5 stars

Nice shipment service

Nice shipment service, the items are cute but helixes made in this way are annoying to put them on. So uneasy

February 26, 2026
Unprompted review
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Reply from Bodymod

Hi Noemi. Sorry that they are annoying for you. We sell thousands of the ones you purchased but we know that not everything can be perfect for everyone. Chat to our customer support team if you need help with anything.

Have a great day
Jason
Customer Support Manager

Rated 5 out of 5 stars

Wonderful assistance

Hi! I had placed an order and the address was wrong, I immediately contacted the support (right after paying) and explained the situation. Within minutes the issue was solved and the assistant was wonderful. Her name is Nadia, thank you so much!

February 27, 2026
Unprompted review
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Reply from Bodymod

Thank you! 💛
We're happy you're happy with us, and hope you'll choose us again next time.
Keep smiling
Jason
Customer Support Manager

Rated 5 out of 5 stars

This company has the best workers!

This company has the best workers!! Nadia Reyna was so helpful to me and I would like to thank her☺️

Also assortment is quite large and I appreciate that☺️

February 27, 2026
Unprompted review
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Reply from Bodymod

Thanks Kaja. Nadia will love your kind feedback 💛
Have an amazing rest of your weekend
Jason
Customer Support Manager

Rated 5 out of 5 stars

Excellent Customer Support

I experienced a delay in receiving my order due to an issue during the shipping process. However, I would really like to highlight the excellent customer service I received.
The team was consistently responsive, polite, and helpful throughout the entire situation. They replied to all my emails promptly and supported me until a solution was found. Even though the delay was related to the carrier, they handled everything professionally and made sure I eventually received my order.
I truly appreciate their assistance and the way they treated my case. Thank you for the great support!

February 27, 2026
Unprompted review
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Reply from Bodymod

Thanks for your amazing feedback and review, Maira. We're glad to have helped you out. Come back soon!
Jason
Customer Support Manager

Rated 5 out of 5 stars

The best for piercings

Super site, le service client est réactif et trouve toujours une solution, les prix sont les meilleurs du marché et la qualité au top 👍
Les piercings sont très beaux et tellement original 🤩
Je recommande vraiment 🥰

Great website! The customer service is responsive and always finds a solution, the prices are the best on the market, and the quality is top-notch 👍
The piercings are beautiful and so original 🤩
I highly recommend it 🥰

February 27, 2026
Unprompted review
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Reply from Bodymod

Thanks for your kind review.We appreciate it. Have a nice day
Jason
Customer Support Manager

Rated 5 out of 5 stars

The site is great and they have a wide…

The site is great and they have a wide selection. I had a tiny problem which I reached out about and I have received help very promptly. :)

February 27, 2026
Unprompted review
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Reply from Bodymod

Thanks for youre review Petra.
Have a nice day
Jason
Customer Support Manager

Rated 5 out of 5 stars

Great customer service!

I had made a mistake on the size of the ring for the septum. I sent an email and received an answer from Simon super quickly. He advised that he had sent a note to the warehouse for the order. Very satisfied with the great customer service! It is refreshing! Can’t wait to receive my order !

February 26, 2026
Unprompted review
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Reply from Bodymod

Thanks Stephanie. Simon also said to say a special thanks for his mention and your kind review.
Have a great weekend in beautiful Canada 🍁
Jason
Customer Support Manager

Rated 5 out of 5 stars

Very kind and helpful

I ordered 3 earrings but unfortunately I received only 2 which is something normal because mistakes happen. I sent an email and they responded immediately willing to help. Specifically, I communicated with Nadia. She helped me immediately and solved the problem! Also the two items that I received were great and I wear them every day

February 26, 2026
Unprompted review
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Reply from Bodymod

Good day, Noi

Thank you sooo much for this lovely review!

While we’re sorry again about the missing earring, we’re over the moon to hear how quickly everything was sorted and that Nadia could help right away ✨ Mistakes do happen, but making things right for you is what truly matters to us!

We’re also super happy that you love the earrings you received and that they’ve become part of your everyday wear, which gives us a big smile! 😍

Thank you for your kindness and support. We are here if you have concerns and need our help.

Kind regards
Gev

Rated 5 out of 5 stars

fully recommend^^

Veeery fast delivery, products just as described, good quality, no complaints. Will be ordering from here again, thank you!!

February 26, 2026
Unprompted review
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Reply from Bodymod

Hey Lilian,

Ahhh, this made our day even more special 😄✨

Thank you so much for the awesome review. We love it! Super happy to hear you enjoyed the fast delivery and quality goodies. Can’t wait to have you back for your next order! 💛🎉

Have an awesome day and all the best,
Gev

Rated 5 out of 5 stars

Got the wrong jewlery

Got the wrong jewlery, but that was no problem, sent a mail to bodymod and they will now send me the right jewlery😊

February 26, 2026
Unprompted review
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Reply from Bodymod

Hello Silje,

Thank you so much for your lovely review! 😊💛

We’re really glad that we could resolve the issue for you quickly and make things right. Your understanding means a lot to us, and we hope you’ll love the correct jewelry when it arrives! ✨

We can't wait for you to receive it, and if you need anything, we’re just one message away.😉️

Wishing you a great a wonderful day,"
Gev

Rated 5 out of 5 stars

Was really great customer service

Was really great customer service. Just a bummer that I have to pay shipping another time cause the shipping company didn't deliver.

February 20, 2026
Unprompted review
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Reply from Bodymod

Hello, Mikkel 👋

Thanks for posting a review for us 🙌

We will make sure to take further action with the postal service to avoid any inconveniences in the future 💪

Wishing you a good day!
With warm regards,
The Bodymod customer service team ❤️

Rated 5 out of 5 stars

Polite communication

February 26, 2026
Unprompted review
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Reply from Bodymod

Thanks so much for the rating and review, Giedré 🌟 🌟 🌟
Have a nice day
Jason
Customer Support Manager

Rated 5 out of 5 stars

Pretty jewelleries

The jewelleries are really pretty and qualitative, however, pay attention to the descriptions as some of them are quite small (for myself)!

February 25, 2026
Unprompted review
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Reply from Bodymod

I'm glad we were able to resolve your issue. Come back to us if you need anymore help.
Have a nice day, Livia 💛
Jason
Customer Support Manager

Rated 5 out of 5 stars

Customer Service

The customer service is really fast and efficient

February 24, 2026
Unprompted review
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Reply from Bodymod

Hi Alessandro, here Nadia! It was a pleasure assisting you!❤️
Thanks for spreading the word!

All the best
Nadia : )

Rated 5 out of 5 stars

Class place

Absolutely loved my new earrings, they’re perfect, would 100% recommend, they also have a great variety of peircings. Customer service is amazing too, especially Jason, he’s a legend.

February 23, 2026
Unprompted review
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Reply from Bodymod

Wow Chloe, Jason will be thrilled by your lovely words 😊
It also means a lot that you’d recommend us and appreciate our variety of piercings ✨

It also means a lot that you’d recommend us and appreciate our variety of piercings : )
Nadia

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