Body Sculpture Reviews 103

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the helpfulness and positive attitude of the staff. Many people appreciate the efficient handling of inquiries and orders, often noting quick responses and a smooth overall process. The quality of the products and the prompt delivery services are also frequently mentioned as positive aspects. However, some customers experienced issues with delivery, citing delays or missing items. A few other people also felt that the products they received were not brand new or had minor defects, such as scratches or missing parts.

What people talk about most

Product

Consumers find product to be positive, often highlighting good quality, great value, and quick delivery. Many... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the quick and super-fast... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being very... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting exceptional care and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a really complicated enquiry, which was dealt with so very helpfully in several emails to and from Vicky in sales, but which finally had to be passed to an equally helpful person in the technic... See more

Rated 5 out of 5 stars

10/10 customer service! The item I ordered was faulty on arrival and when I emailed Body Sculpture, Vicky and Simon were extremely helpful by replying to my emails efficiently, providing detailed up... See more

Rated 5 out of 5 stars

After a fatigue failure of a crucial part of my ageing Body Sculpture exercise bike I gave them a call expecting a negative reply but no! They couldn't do enough for me. Despite the bike being 15+ yea... See more

Rated 5 out of 5 stars

The rowing machine went together easily and the components are clearly labelled. Just took my time and all went well. There was a slight defect with one component, so I called the number and everyon... See more


Company details

  1. Fitness and Nutrition Service

Written by the company

Body Sculpture is a reliable manufacturer of fitness accessories, equipment, multi-gyms, supplements & more. Body Sculpture is a leading fitness equipment brand dedicated to delivering high-quality, safe, and innovative designed products. This brand is a leading fitness equipment brand specializing in treadmills, dumbbells, yoga accessories, and other home workout essentials. Renowned for offering affordable solutions tailored for home use, we strive to empower individuals to achieve a balanced and healthy lifestyle. Our Mission At Body Sculpture, we believe in promoting wellness and supporting work-life balance through innovative fitness solutions. Our equipment is designed to seamlessly integrate into busy lifestyles, helping individuals prioritize their health without compromising their daily commitments. Diverse Solutions for Every Fitness Journey We cater to a wide range of fitness enthusiasts, from beginners to seasoned home workout devotees, and those exploring Pilates practices. Our product includes versatile options like adjustable dumbbells and customizable treadmill accessories, enabling users to personalize their fitness routines. Quality and Affordability We combine exceptional quality with reasonable pricing, ensuring our products are accessible to households seeking reliable and durable fitness solutions. Exceptional Customer Support We prioritize customer satisfaction through comprehensive after-sales services, including: User Guides: Clear instructions to maximize product benefits. Maintenance Support: Practical advice for product upkeep and longevity. Warranty Assurance: Robust coverage periods and swift responses to customer inquiries, ensuring peace of mind with every purchase. Empowering Health and Balance With Body Sculpture, fitness becomes an achievable goal for everyone, whether you are taking your first steps in a fitness journey or enhancing your home workout setup. Together, we inspire healthier lifestyles, making wellness a part of everyday living. Let Body Sculpture transform your approach to health and fitness today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

103 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic service from company

Fantastic service from the company and from Malcolm in particular. Actually went straight through on the phone - no automated choices to decipher. He was very helpful and sent my spare leg out that day. Amazing!

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great rower for home and added bonus of…

Great rower for home and added bonus of pre programmed training sessions … the biggest bonus was the customer service i received when i had a problem … prompt replies .. nothing too much trouble and was treated like a human being and not just another customer … massive shout out to Malcom from the tech team who took the time and actually listened to sort my problem and the receptionist are a credit to the company as well … wouldn’t hesitate recommending this company to anyone ….THANK YOU SO MUCH

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

I had a problem with wowcher selling…

I had a problem with wowcher selling items from Body Sculpture i got in touch with kind pepole from Body Sculpture and i ended up buying the item from them and it was cheaper from them so i can only say a big thank you to all the staff at Body Sculpture for all there help

June 17, 2025
Rated 5 out of 5 stars

Quick delivery

Quick delivery, was missing some screws, customer service very helpful and sent replacement screws.

June 4, 2025
Rated 4 out of 5 stars

Bearing recess issue on rollers

Delivery & packing fine.
Only problem was the bearings in the seat rollers weren't recessed enough necessitating around 1mm of the recess more to be removed so I could fit the rollers.

April 29, 2025
Rated 5 out of 5 stars

I ordered a spare weave belt from "Body…

I ordered a spare weave belt from "Body Sculpture" and even though I had made a mistake and ordered three instead of one I was contacted by a very pleasant staff member named Simon who kindly corrected my order, a couple of days later my order arrived (a set of three belts) excellent customer service.

May 30, 2025
Rated 5 out of 5 stars

Amazing service I had put wrong…

Amazing service I had put wrong postcode on my order and was promptly contacted to amend this error and was told I would have my order on Friday and yes it arrived Friday lunchtime, very happy with my purchase would highly recommend

June 4, 2025
Rated 5 out of 5 stars

Excellent customer service

Following accidental damage to the adaptor for our hi mark exercise bike I emailed Body Sculpture to see if they could supply a replacement. Malcolm Evans replied promptly and my follow-up email and very helpful telephone conversation with Vicky Gill resulted in the receipt of a replacement adaptor two days later.
It was a pleasure to deal with Body Sculpture and to deal with people who provide such excellent customer service.
Peter Hutchinson

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Supreme after sales help, advice and service

Dealing with the Body Sculpture after sales team of Vicky Gill and Malcolm Evans was a pleasure. between them they sorted my problems with courtesy and express efficiency A company that puts a premium on customer satisfaction, Buy from them without fear of disappointment.

June 3, 2025
Unprompted review
Rated 4 out of 5 stars

Great little set

Brilliant. Well packaged and delivered. The basketball net has a little bit of a fault to it - the string has a deep cut that could snap but I’ve managed to move it around

May 12, 2025

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