The Boiler & Install Company Reviews 

433
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional professionalism, helpful attitude, and clear communication throughout the entire scheduling and planning process. Many reviewers highlight that getting a new heating system and boiler installed was made exceptionally straightforward, fast, and completely stress-free for households. People note that the expert engineers always arrive precisely on time, complete the manual work efficiently, and leave properties completely clean and tidy. Some people also felt that the initial quotation and final installation stages were handled smoothly without encountering any sales pressure whatsoever.

What people talk about most

Service

Reviewers express immense satisfaction with the service, highlighting professional engineers who arrive on... See more

Staff

Customers consistently note positive experiences with staff, frequently praising their professionalism,... See more

Customer service

Clients share positive opinions on customer service, frequently praising the team's patience and detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really pleased with the service. Josh scoped the job via video call and provided a clear quote at a reasonable price. The initial installation date was a bit further out, but as I had no hot water it... See more

Company replied

Rated 5 out of 5 stars

Great service from Dale & Jeff! Speedy quote, quick install, but the customer service & comms were perfect. Professional team, work cleanly and super helpful. Hopefully won’t need to use again b... See more

Company replied

Rated 5 out of 5 stars

Chris arrived on time to carry out the survey and clearly explained several options, helping me choose the one that best suited my needs. He came across as very knowledgeable and answered all of m... See more

Company replied

Rated 5 out of 5 stars

Dale provided excellent service throughout keeping me informed on my options, best choices and making the process clear and easy and ensured a fast turnaround on getting me a new boiler. Jeff... See more

Company replied


Company details

  1. Boiler Supplier
  2. also in
  3. Boiler and Heating Service
  4. Gas Engineer
  5. Gas Installation Service
  6. Heating Contractor
  7. Surveyor

Written by the company

We pride ourselves on quality work and customer service on all jobs, for all customers throughout the South-East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

433 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(433)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy, got what I paid for!

Danny gave me all the quotes and info needed and arranged the installation dates.
Had the new boiler for over a week, seems to be performing as expected, team came in and removed old boiler and tanks, tidied/removed the old pipes and installed the new combi boiler all in 1 day no issues so far! Was advised we had to use additional parts from the same boiler manufacturer to get the manufacturer warranty, job was one of the more expensive quotes but was happy to pay. Thanks

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Supply & Fitting New Boiler

Boiler replacement Tesco insurance insisted i was not covered. Harrison’s came to my rescue supplied and fitted within 24hrs.
Customer service was awesome likewise tradesman. Nationwide coverage from a company i would not hesitate to recommend.
Thank you Ehsan and the team.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

From start to finish we received a…

From start to finish we received a professional service. Danny went to a lot of trouble to find the best boiler for our property and Marcin, the fitter, was excellent, staying late into the evening until the job was finished. 5 star all round.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great new Boiler experience

Was great experience. Surprised only Danny turned up as I thought it a two man job. But no and the job, replacing my old Boiler, was done with such efficiency, perfectly cleaned up after he was finished and took away the old Boiler. Arrived about half eight and was finished by one. Unbelievable!
Would definitely recommend Harrison Boilers
Trevor RM10 8XD

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, got a the quote, which was good and all inclusive and the boiler was fitted by the Friday. Fitter, Chris arrived before 8:00 and just cracked on fitting the boiler. An excellent neat job and clearly described how the boiler works and how to program it. Very happy with the service.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Really excellent service

Dale and his team went over and beyond the call of duty in finding a low-cost solution to the problem of three older radiators that were not working properly. Many thanks. I was so happy with their service that I have appointed them to do a new boiler installation at my workplace.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. I had a new gas boiler installed by Harrison Boiler +install . I chose their services due to the " hassle free " reputation they have . They carried out a site survey, followed by a fixed price and the Boiler was installed on the agreed date . Excellent workmanship , very neat and tidy

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Simply the best

The team at Harrison Boiler + Install are the real deal!

We had a new boiler fitted in 2022 by Harrison Boiler + Install and today was our second yearly service. The experience as a whole was so straightforward and easy. The technician that came over to inspect our boiler talked us through the entire process and was extremely professional and polite throughout

I am genuinely so happy with the service they provide, you cannot fault them. I have recommended them to friends and colleagues over the two years since I first used them, and they too have had great experiences with the team at Harrison Boiler + Install

Keep up the fantastic work guys!

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Harrison Boiler and Install were great at listening to what I wanted for my home and took into consideration future plans. Their quotes were fair and the whole experience was very transparent and professional. I wouldn't hesitate to recommend them, thanks especially to Danny and Chris for making it all happen so quickly and efficiently.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Supportive, responsive and proffesional

Replacing my old boiler took a long time, but this was to do with factors outside the control of Harrison Boiler. They accommodated my delays with extreme patience, kept me well informed during the process and were always quickly available if I had any queries. The fitter did an excellent job, working in a difficult location. I am delighted to give them a good review.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I'm very pleased with the service I received from these guys. I needed a new boiler installed after a previous engineer messed me about trying to fix my existing one. Josh was very helpful in providing a quote over the phone and explaining the different options. The quote itself was half the price of others I'd received. They were attentive to our needs to have it installed quickly, and the Chris did an excellent job navigating a couple of unforeseen issues on the day. Overall a fantastic company to work with.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Very good company

Very good company
Quick reply to all queries including costs
Danny was really on the ball for giving me info and a very quick install date after me accepting quotation.
Never felt ignored like you do with some companies so would highly recommend.
Chris the installation man was efficient and very clean and tidy and
explained everything to me about set up etc
So a company I would definitely recommend

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

They were very quick and efficient

They were very quick, responsive and transparent. Chris, the boiler engineer came to fixed the boiler next day, was also very efficient, kind and able to do his job carefully. He had not only the knowledge but also vision and care.

Thank you to all team in this company.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. We thought we were going to have problems because the job was not straightforward but the engineer found a solution and completed the work in a very professional manor. Clean and tidy working at all times.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great all round experience

Extremely knowledgeable team, Danny talked me through my options, Dale was great at getting a time organised for us and Chris did a superb job on the instalment. Would recommend giving them a call even if you have a slightly lower quote from elsewhere as they made me feel like a valued customer and built a deal around exactly what I needed.

October 15, 2024
Unprompted review

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