The Boiler & Install Company Reviews 

Following a useless repair carried out by another company on our 16 yo boiler, they recommended a replacement. Their quote was still higher than Harrison Boiler + Install’s despite us asking for a discount for spending £900 on nothing so we naturally lost faith in them. Danny was brilliant and very quick at giving us 3 reasonable quotes on 3 different brands that would suit our needs. I loved that he could do this following a videochat, so we didn’t have to book in an engineer visit either to get our quotes. We got booked in for the replacement within a few days. Martin was very nice and professional, he worked very efficiently and all was done by the time I got back from home. I’d definitely use them again! Many thanks for the high standard of service, highly recommended!

There was no heating no hot water.
Dale understood the problem straight away and guided me via WhatsApp video call to release the water pressure.
Boiler is back to normal.
Amazing customer service.

Good job. Job done by the engineer is professional and I'm very satisfied with the service from the company. Thanks

The quality of the product was evident and professional in their delivery.

From initial consultation to installation, we received absolutely amazing service and support. Danny helped us choose between 3 boiler options based on our house size and needs, ensuring to future-proof for any developments and then he supported us by ensuring installation was booked in quickly.
Chris came to install over two days, removing a series of tanks and an immersion cylinder and he was incredible. He worked so fast and neatly, even though there was some disruption from our builders, he made a plan. I couldn't recommend this company enough! We are extremely happy with our new combi boiler which is sure to last us many years to come!

Professional, quick, reliable and neat service.
Danny gave very helpful and competent via video call where he assessed my local situation and walked me through my (limited) options. He was very patiently answering to my questions and concerns via WhatsApp. Once I had decided to go ahead, the whole thing was done very swiftly. Chris, most friendly and polite, who installed the new immersion heater, worked several hours without a break and left the site clean and in order. He explained the device and immersion control to me.
Shame they only do boilers, I would hire them for every plumbing job in the future!

Global Switch Professionals

Danny came who was very friendly and easy to chat with. He helped with the boiler and explained how the radiators worked, as we didn't have them in Australia. He also showed how to resolve pressure on the boiler, and was easily contactable on WhatsApp.

Enquiry about options for solving the boiler issue was dealt with promptly. Danny was the first portal of call and he expedited the process. Quotes and early appointment were given for boiler replacement. Work was carried out in a professional manner. Post work queries were answered promptly by Danny and sorted quickly. I would recommend Harrison boilers anyday!

Terrible experience pipework was not fitted where it should be. We have called them back numerous times to repair leaks our new carpets were soaked through. Wrong size radiator was sent for one room and another not ordered. Each day a different engineer turned up and moaned about the previous one. I have old pipework hanging through my ceiling one pipe was fitted over the plug of an appliance we wanted to move and we couldn’t get the plug out! and to top it all they started a fire in our loft. We have never even had an apology it has been an appalling experience from beginning to end. Work started 19 March and dragged on and on as we had to keep having repairs done. Then we had to find someone to take rubbish away as they left old radiators etc behind and only took what could be sold ie new tank. Please look for another company I would hate for others to go through the stress and upset we are still going through and paying for. In response to your untruthful reply I am sending you videos and photos to prove the point and if the problems I have mentioned were not true why has the main perpetrator left your company. I do have more issues including the bathroom leak and there were no boxes in there. The box in the bedroom was much lower than the leaking valve and didn’t touch it. Being underneath is why it filled with water. You have seen the video and I still have it. We now have to pay a carpenter to box in your unsightly pipework or pay another plumber to correct it. I can go back to the refuse company and get a statement from them as to what they collected. We had to pay to have it all removed. Anything of value was taken the new immersion tank copper pipework etc but a pile of our old radiators cardboard from the new ones. Plastic old fittings all sorts piled by the front door it was an absolute mess. We were left with this plus a boiler that sounded like it was going to explode another leak in the bathroom. Brand new sodden carpet. And hideous pipework that does not need to be on show and old pipework hanging out the ceiling an absolute shambles and that’s without the roof ceilings and flooring damage the fire caused. It was in the are where the work was being done I have photos of that and so does the fire investigators. All we wanted was the work corrected and an apology. To date we have had neither. We have been left in a worse state than when you started and that is not right. I have had boiler repaired and a few other issues pointed out to me on how it was left. So there are plenty of witnesses and photographic evidence. No point in denying what we have suffered.

Great experience with Harrison Boiler install - very friendly and helpful people and did full boiler replacement in a day!

You rarely need to get a new boiler so it's so easy to get scammed and messed around, but when I spoke to Harrison's I knew they were honest and fair. Did an excellent job, completely understanding while I dealt with a useless insurance company...now I have a greater new boiler with a 10-year manufacturers warranty. Great service! 10/10

Jeff fixed the three radiators very professionally and very quick and was a very nice man had very good customer service.

Although my previous comments were true there was a communication problem and when Danny picked up problems he acted very professional and the problems were solved. I would definitely give this company a 5 star plus and you cannot do any better than hiring them for any work they advertise.
First rate

Top notch start to finish
I had no problem letting them use the key safe key to enter my property fit my new boiler while I was away
100% trustworthy was kept in the loop every step of the way communication brilliant
Highly recommend this firm 👍thankyou

Great experience with service, couldn’t have made it happen if it wasn’t for their level of customer service quality. Management at my apartment complex imposed all sorts of challenges, delaying the process and overall making everything more difficult for me and Harrison’s team, but even with that, their commitment to provide good service didn’t change. Special thanks to Danny who led the process and helped me sort everything out’

From the moment the phone was answered, I knew we would be happy to choose Harrison Boilers to replace our old boiler. Everyone we spoke to and met were really nice people, the options we had were talked through with us in detail and with patience and the work was carried out thoroughly and with great care.

Harrison Boiler and Install took the stress out of replacing my boiler.
Josh was excellent with communicating and Jimmy was great with installing the new boiler: his work was quick but thorough, he cleaned up after himself and explained all the operational details of the new boiler.
Boiler works very well, nice and compact and quiet.
Very satisfied customer.
Thanks guys!

Harrison Boiler + Install fitted a Vaillant ecoFIT pure condensing gas boiler. This replaced a gas Baxi back boiler in my sitting room fireplace that had lasted 46 years. At my suggestion Chris tucked it away in the top corner of the sitting room so it is quite inconspicuous & involved a minimum of additional pipework which he did a good job of concealing. He did a very neat job, removed and disposed of the old boiler & now it's hardly noticeable.

From my first contact with Harrison’s to the completed installation and follow up courtesy calls from Dale and the team, I have found the experience to be excellent.
Their engineer, Jeff, arrived to for our new Worcester Bosch boiler on time and reassuringly carrying dust sheets, overshoes and protective gear.
He is clearly a very competent professional and I was kept in the loop throughout the installation process.
He finished in good time and we are delighted with our new boiler!
Would I recommend Harrison’s again?
Absolutely 100%
Good value and great service.

Thank you Dale and your team!

Price offered, transparency in discount!
The time taken to complete the transition and open advice offered regarding the best boiler+ after care plan that suits my boiler! And they worked with me to accommodate my working programs & after completing the installation, the whole area was left clean and intact👍🏾