From the very first moment we walked into the shop, we were treated very professionally. Annija understood our taste and our wishes perfectly. She helped us choose the right colors and materials, too... See more
Company replied
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From the very first moment we walked into the shop, we were treated very professionally. Annija understood our taste and our wishes perfectly. She helped us choose the right colors and materials, too... See more
Company replied
After 4 years, my two very expensive tables have started pealing and breaking. Bolia’s support of course claimed its the customers fault instead of taking accountability. Wood and good furniture is no... See more
Company replied
Ilaria was a great help! We enjoyed creating our future living room with her. She designed our new space and gave us options along the way. A few times we visited the Utrecht store to see the fabrics.... See more
Company replied
Simply fantastic customer service at Bolia! I want to leave a special thank you to Charbel, who was essential in helping us choose. We shared our apartment layout and a video of our living room becaus... See more
Company replied
Welkom bij Bolia. Een Scandinavisch designuniversum, geïnspireerd door de afwisselende natuur om ons heen. Onze designartikelen zijn ontworpen door gerenommeerde designers uit de hele wereld en met de hand gemaakt door de beste meubelmakers, uitsluitend van de beste, duurzaamste materialen. Design dat speciaal voor jou op maat is gemaakt en jarenlang meegaat.
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Bought an item (a shelf) with store pickup only. Item was literally stacked against a wall when I came to pick up. Not wrapped, packed, protected or stored properly. Last time I order from Bolia again.

Reply from BOLIA
Bought an in-store chair at amazing price!

Reply from BOLIA
We ordered a Noora sofa and a table from bolia Eindhoven. The sales representatives were helpful and communicated well, especially Steffie help us in a good way. Our overall experience was positive. I hope delivery arrives on the promised day as expected. I'll leave a review once I receive everything.

Reply from BOLIA
The reflection of a really big Bolia mirror was distorted. Bolia customer service requested photos, and based on those they replaced the mirror with a new one. Excellent service, very happy with the new mirror!

Reply from BOLIA
A wonderful shop with very helpful staff. Annija was very helpful in helping us find what we needed. A great company with beautiful furniture

Reply from BOLIA

Reply from BOLIA
Shopping here was amazing. Great staff and such beautiful products. I cannot wait to get my new couch!

Reply from BOLIA
The store manager was very helpful and responsive. We received the products on the promised date, and the delivery team was kind and professional. My only complaint is about the shipping cost. If I spend over €10,000, I would not expect to pay shipping fees, but Bolia still charges for delivery, which I found a bit frustrating.

Reply from BOLIA
Our salesperson was knowledgeable about the products, was sensitive to our needs, and provided good follow-up after our visit to the shop (promptly answered all our questions via email). We have just placed our order and expect delivery in three to five weeks. Hopefully, all will go smoothly.

Reply from BOLIA
I had an excellent experience with Bolia Den Haag. The team was extremely helpful, friendly, and professional from start to finish. They went above and beyond to assist me, kept me updated throughout the process, and made everything easy and stress-free. The service was outstanding, and I truly appreciate their kindness and attention to detail. special thanks to Charlie and Annija. Highly recommended!

Reply from BOLIA
Fantastic products, great quality and design. Very professional support in the store

Reply from BOLIA
They are knowledgeable helpful and delightful to work with

Reply from BOLIA
They really paid attention in the stores and tried to find the best thing for me along with offering discount if its possible. Also the delivery service provided through them (Oranje Transport BV) did an excellent job of making delivery at the correct date and time (also called 30 mins earlier to give heads up). Nice quality materials. Happy with the product. A little pricier for sure. I hope in the future they can have affordable products.

Reply from BOLIA

Reply from BOLIA
Friendly and helpful people in the shops.
A lot of choice.
Sometimes beautiful offers.

Reply from BOLIA
Very professional and correct staff!!
A perfect balance in approaching the customer.
We went out of the shop with the perfect item and a happy feeling.

Reply from BOLIA
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