Bolthole Retreats Reviews 

620
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Guests frequently mention that the properties are situated in wonderful, peaceful locations close to local amenities, beautiful parks, and scenic walking trails. Visitors deeply appreciate the immaculate cleanliness, comfortable bedrooms, stunning interior decor, and fully equipped kitchens provided throughout their stay. Many people also point out the fantastic extra facilities like hot tubs and lovely outdoor seating areas that make trips exceptionally relaxing. However, some customers also noted minor maintenance issues, mentioning that certain items like kitchen equipment or beds needed replacing. A few reviewers experienced difficulties with heating systems or found that some areas required better cleaning upon arrival.

What people talk about most

Location

Customers had positive experiences with location, noting that properties offer stunning rural settings and... See more

Facilities

People report positive experiences with facilities, noting that the properties are extremely well maintained... See more

Quality

Consumers find quality to be positive, frequently describing the properties as beautifully maintained,... See more

Staff

Clients share positive opinions on staff, frequently highlighting the warm and accommodating nature of the... See more

Product

Customers consistently note positive experiences with product, highlighting that properties are exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We found this company after googling a property we found in Booking and Airbnb. They were around 20% cheaper than the others so booked directly. Booking process was really straightforward and t... See more

Company replied

Rated 5 out of 5 stars

Perfectly situated for Chipping Campden High Street. Shops and places to eat just a short stroll away. Added bonus of the cottage having its own parking space off the road. Sheep Street is a fairly... See more

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Rated 5 out of 5 stars

Our family just spent a fabulous 5 days at Kington Grange with the super hosts Susan & Phil. The very spacious property is great with lovely comfortable bedrooms & different rooms to mooch between... See more

Company replied

Rated 5 out of 5 stars

We used Bolthole Retreats to book a fab house @ The Cotzwolds Water Park on Isis Lake! Booking was easy with questions answered promptly beforehand! Premises booked were outstanding! Clean, comfortabl... See more

Company replied


Company details

  1. Vacation Home Rental Agency
  2. Cottage Rental
  3. Holiday Accommodation Service
  4. Holiday Home

Written by the company

We offer thoughtfully curated, hand-picked holiday homes across the UK’s most captivating regions, including the Cotswolds, the Forest of Dean, Herefordshire and Wiltshire. Each property is personally inspected and chosen for its unique charm and character. • GUEST EXPERIENCE • Our passion is connecting you with spaces that not only meet our high standards but feel like a genuine home away from home. Based locally in the heart of the region, our team uses deep insider knowledge and a genuine love for what we do to ensure every stay is effortless – from tailored property recommendations to attentive guest support and exclusive offers on local experiences. • OUR MISSION • To provide our guests with a seamless way to escape the everyday, unwind, and reconnect with the people who matter most. • EXPLORE & BOOK • Visit https//www.boltholeretreats.co.uk to browse our complete collection and live availability. • PROPERTY OWNERS • Discover how our local, hands-on team can help care for and optimise your holiday home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

620 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(620)

155 reviews in the last 12 months

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Rated 4 out of 5 stars

Comfortable cottage

The cottage is very well fitted out and comfortable, my only complaints would be that the pillows in the main bedroom need to be changed as they smell. And the second bedroom is rather eccentric and would not be suitable for an older person.

August 18, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi Sally, thank you for taking the time to write a review of your recent stay. We're glad you found the cottage comfortable and well equipped. We appreciate your feedback regarding the pillows in the bedroom; this has been shared with the owner, who is looking into getting them replaced as soon as possible. We hope to welcome you back to the Cotswolds another time.

Rated 5 out of 5 stars

A perfect stay

A perfect stay — the cottage felt like home with all the amenities of a hotel. Stunning countryside views over fields of sheep and lambs, yet only a stone’s throw from a lovely local pub, farm shops, and Oxford city centre.

The living spaces were beautifully designed and generously sized, making it a joy to cook, relax, and spend time together. The garden was ideal for our little ones, and the cosy bedrooms (with amazing mattresses and bedding) meant even the kids slept through!

The hosts were warm and welcoming, nothing was too much trouble.

The cottage was everything we needed for a family summer holiday — highly recommended

August 16, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi, thank you for your wonderful five-star review of your recent stay. We're thrilled to hear you enjoyed your stay and the location. We will pass your lovey feedback on to the owners, and we hope to welcome you back for another stay in the future!

Rated 5 out of 5 stars

We stayed at The Weir House in Symonds Yat

We stayed at The Weir House in Symonds Yat. Great location for all sorts of outdoor activities and the accommodation was spotless!

Will definitely be using Bolthole Retreats again!

August 18, 2025
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Reply from Bolthole Retreats

Hi Luke, thank you for your five-star review of your recent stay at The Weir House. We're delighted to hear you enjoyed your time there and made the most of the wonderful location. We look forward to welcoming you back for another stay in the future!

https://www.boltholeretreats.co.uk/property/the-weir-house/

Rated 4 out of 5 stars

A GREAT FAMILY STAY!!!

The property was in a great location, just a 10 minute walk into Bourton-on-the-Water. As a family of six adults and a two year old and a small dog, South Winds was perfect for us all. Plenty of space, well equipped kitchen, good size bedrooms, with good ensuite facilities.

The only criticism that we have is that the house could have been cleaner, on the surface it was fine, but a deep clean is needed as some areas were pretty grubby. Also, a little tlc wouldn't go amiss, but all in all, a great stay for us and we would definitely return. Thank you Bolthole Retreats!

August 18, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi Debbie, thank you for taking the time to leave a review of your recent stay. We're so pleased to hear the property was a great fit for your family and you enjoyed the location, space and facilities the property offers. We really appreciate your feedback regarding cleanliness, which have been shared with the owner and housekeeping team to ensure these areas are addressed. We hope we can welcome you back to The Cotswolds in the future!

Rated 4 out of 5 stars

We loved the location

We loved the location. Generally loved the house. Garden was a nice feature but it needs tending. Front door lock is very awkward to maneuver and better instructions about it need to be included in the welcome guide. Bathroom floors needed a more thorough cleaning. Coffee maker was very temperamental. Floors in dining area need new grout. All minor concerns. Thanks for asking for our feedback.

August 14, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi David, thank you for taking the time to write a review of your recent stay. We're pleased to hear that you loved the location and the property. We also appreciate your honest feedback, which we have passed on the the owner, who is looking into the points raised. We hope to welcome you back to The Cotswolds another time!

Rated 5 out of 5 stars

Amazing Stay at The Calf Pens

The Calf Pens was an amazing vacation rental. It was exactly as advertised and exceeded our expectations. It was the perfect size for 2 adults and 2 kids, very homey feel and well appointed. My daughters were especially excited about the working farm aspect of the property which gave them the opportunity to be up close to many animals. Clive and Lydia were gracious hosts. It was conveniently located to many points of interest in the Cotswolds, about an hour drive to Bath and a short 15 minutes to other charming villages. We didn’t have enough time here to fully enjoy it and would definitely go back!! Thank you for a most wonderful stay!

August 16, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi Kelly, thank you for your wonderful five-star review. We're delighted to hear the The Old Calf Pens exceeded your expectations and it was a great fit for your family. We’re glad you found the location convenient for exploring the Cotswold's and beyond. We'll be sure to pass your kind feedback to the owners.

https://www.boltholeretreats.co.uk/property/the-old-calf-pens/

Rated 4 out of 5 stars

Armada Cottage - Beautiful typical cottage in the Cotswolds

The cottage is quaint and very beautiful, well-maintained, and equipped with all comforts. Shampoo and shower gel, towels, a hairdryer, and everything you need for washing dishes and using the dishwasher are provided. The owners are friendly and helpful. One tip: the crib for our daughter didn't have a mattress, making it a bit uncomfortable, and we had to bring our own sheets. A high chair would also have been handy. Lastly, it's not possible to park on the street because the space is reserved for residents. You would need to indicate this in the house details or provide a permit to park (we didn't know this and got a fine!) Overall, it was a great stay, in a convenient location for visiting the Cotswolds, and the town itself is also equipped with restaurants, bars, and a supermarket that's open late. Highly recommended.

August 10, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi Elisabetta, Thank you for taking the time to write a review of your recent stay. We're pleased to hear you enjoyed the cottage, its amenities, and the convenient location. We are sorry to hear you received a parking ticket during your stay. It is signposted as permit parking; however, we include details of nearby streets with unrestricted parking for you to use in an email sent before your stay, and this is also included in the welcome guide. We also advise that cot linen is not provided, so guests need to bring their own sheets. We shall pass your feedback on to the owner regarding the highchair. We hope to welcome you back to the Cotswolds another time.

Rated 5 out of 5 stars

The Hayloft

What a beautiful place the Hayloft is - there was nothing we needed, the place is equipped with everything you could wish for during your stay. The grandchildren absolutely loved the garden. Winchcombe is on the doorstep with its wonderful array of independant shops - lovely bakery and too many pubs for us to get around in our time there!

August 17, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi, thank you for your wonderful five-star review of your recent stay at The Hayloft. We're so glad you enjoyed your stay and that the grandchildren loved the garden.

https://www.boltholeretreats.co.uk/property/the-hayloft/

Rated 5 out of 5 stars

The Tractor Shed…

We have just stayed at The Tractor Shed for the last week with the entire family. Five adults and fuve children. The accommodation was fantastic with enough showers, spacious bedrooms and large living rooms, plus outside spaces, for us all. We took up the option of onsite catering for our arrival date, (and also departure) which was easily arranged and we could all just start our holiday and relax. The food was fantastic and very reasonably priced. I would thoroughly recommend this as a holiday or event destination.

August 17, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi, thank you for your wonderful five-star review of your recent stay at The Old Tractor Shed. We're so pleased you and your family had a fantastic stay and you enjoyed the catering service. It’s great to hear the space worked so well for everyone — we hope to welcome you back in the future!

https://www.boltholeretreats.co.uk/property/the-old-tractor-shed/

Rated 5 out of 5 stars

Clear and accurate description and instructions.

Clear and accurate description of the property along with easy to understand instructions on all aspects of the property.

August 12, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi Bill, thank you for your five-star review of your recent stay. We're really glad you found everything clear and easy to follow. We hope we can welcome you back for another stay soon!

Rated 5 out of 5 stars

Wholesome stay at Antelope Cottage

We had a wonderful few days at Antelope Cottage with our two young daughters. The cottage was clean, cosy, and perfectly located for exploring the Cotswolds.

The pastries and cakes were absolutely delicious, Thank you!

We loved the peaceful charm of Northleach and can highly recommend both local pubs.

We’ll definitely be back!

August 12, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi Hannah, thank you for your five-star review. We're delighted you and your family enjoyed your stay at Antelope Cottage and made the most of Northleach. We look forward to welcoming you back another time!

https://www.boltholeretreats.co.uk/property/antelope-cottage/

Rated 5 out of 5 stars

A great holiday in the beautiful setting

A great holiday in the beautiful Cotswolds at the Coppice. The instructions for the house location were easily followed. Once parked up in the spacious forecourt we were amazed by the house set in a huge peaceful garden. The birds were singing and Red Kites were clearly visible in the sky. We thoroughly enjoyed our stay with the family in the beautiful spacious house which has a lot to offer.
Positives
Bedrooms all had nice furniture, sheets towels; (robes provided) all rooms had fans
Bathrooms/Shower rooms (with toiletries was a nice touch)
Kitchen
Very spacious with plenty of everything
Cupboards could do with repainting
Check fridge - wasn’t very cold!
needs new bowl under sink
Huge dining room under glass roof was very nice
Lounges were lovely too
Garden - good supply of deckchairs, outdoor table and benches
Just a few pointers
Front door needs attention, was a job to lock and unlock (important when taking expensive bikes as we did)
attention needed for downstairs shower room , shower a job to regulate hot /cold
Bath mat needs replacing
Shower ceiling paint coming off
needs regular checks of toilet brushes as the one in our room was awful
Lovely touch was the Bottle of Prosecco, Crisps and Chocolates
Thank-you very much a great stay

August 8, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi Raymond, thank you for your thoughtful and detailed review. We're delighted to hear that you had a great stay and enjoyed the peaceful setting, spacious garden, and the overall comfort of the house. It's wonderful to know the welcome gifts were appreciated, and the space worked well for your family. We also appreciate your feedback, which we have passed on to the owners so they can look into and address the things you have raised.

Rated 5 out of 5 stars

Just back from a fabulous stay in a…

Just back from a fabulous stay in a bolthole retreat house, Old Manse.
Beautiful location, amazing house will definitely return

August 10, 2025
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Reply from Bolthole Retreats

Hi Christina, thank you for your five-star review of your recent stay at Old Manse. We're delighted to hear you had a fabulous stay and we look forward to welcoming you back again in the future.

https://www.boltholeretreats.co.uk/property/old-manse-2/

Rated 5 out of 5 stars

Wonderful time at Wynyard Mill, Malmesbury

We had a wonderful time! The Cottage was really cosy and has everything that we need. The beds are good and the location 5 minutes walk to the town.
The attention was really great, our daughter forgot her stuffed Owl and the response to send it back home was quick and very friendly!
For sure we'll come back!

July 26, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi Liz, thank you so much for your five-star review. We're so pleased you had a wonderful stay and that the cottage had everything you needed. We look forward to welcoming you back!

https://www.boltholeretreats.co.uk/property/wynyard-mill/

Rated 5 out of 5 stars

Lovely spot, great house

Lovely spot, spacious accommodation, comfy beds with good cotton sheets, everything you need for cooking for a big group, friendly staff.

August 9, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi Alastair, thank you for your five-star review. We're so glad you enjoyed the space, comfort, and amenities – and that the team made you feel welcome. We hope to welcome you back another time!

Rated 5 out of 5 stars

The house was amazing and the setting…

The house was amazing and the setting was perfect. We had a wonderful relaxing weekend. Would recommend this property in a heart beat. Well worth the extra spend.

Nicola

August 8, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi Nicola, thank you for your five-star review. We're so pleased to hear you had a wonderful, relaxing weekend and loved both the house and its setting. We hope we can welcome you back another time!

Rated 4 out of 5 stars

Hillside Cottage, Tetbury

We stayed at Hillside Cottage, Tetbury for a long weekend.

Pros - Good location
Plenty of parking
House was supplied with things we weren't
expecting, which improved the overall
vacation, for example, shampoo and
conditioner

Cons - Very steep Hill
Stairs (two) were incredibly steep with only a
handrail on one of the staircases
No bathroom lock
House needed a very good deep clean
Garden was particularly overgrown
Maintenance of house would be better
Couldn't get oven to light without a match
The bath needed a rubber mat
Bedroom mirrors were lacking
Very little bedroom storage

Don't get me wrong, we had a lovely weekend exploring the Cotswolds, and the house was situated well for this. However, with very little cost and a bit of thought, the house could be so much better. It is not suitable for anyone with any physical health issues.

August 11, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi Chris, Thank you for taking the time to write a review of your recent stay. We're really pleased to hear that you enjoyed your weekend exploring the Cotswolds and found the location and added touches, such as the toiletries, to be a positive part of your stay. We do note on the listing that the cottage features steep and narrow staircases, as it is a traditional period property, and we understand it may not be suitable for everyone. We appreciate your comments on improvements, which have been passed on to both the housekeeping and property management teams for review.

Rated 5 out of 5 stars

Spotlessly clean and great response throughout.

From start to finish the experience of booking with Bolthole Retreats was a great experience.

Catherine was fast to respond to our enquiries and happy to answer all questions.

We were using The Old Chapel as a location for work, it was spotlessly clean, and exactly met our expectations. We would happily return to Bolthole Retreats for future work, and recommend to others.

August 5, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi Millie, thank you so much for your lovely review. We're thrilled to hear that your experience with Bolthole Retreats was smooth from start to finish, and that The Old Chapel met your expectations so well. We’ll be sure to pass on your lovely feedback to the owner. We’d be delighted to welcome you back for future stays.

https://www.boltholeretreats.co.uk/property/the-old-chapel/

Rated 5 out of 5 stars

Lovely cottage in perfect location

Lovely cottage in perfect location. It’s in a lovely village which has few other authentic Cotswold cottage’s.
The cottage itself is nice and has all the things you need. I suggested to the owner to have additional chairs and supplies.
Would definitely recommend and come again.

August 3, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi Nik, thank you for your lovely five-star review of your recent stay. We're so glad you enjoyed the cottage and the beautiful village setting. We appreciate your suggestions and will certainly pass them on to the owner. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Very thorough

Very thorough, good communication and I always felt like I knew who to contact.

August 1, 2025
Unprompted review
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Reply from Bolthole Retreats

Hi, thank you for your five-star review. We are pleased to hear you felt well-informed and supported throughout. We hope we can welcome you back again!

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