Love the adorable packaging , the lipsticks have really good staying power and there’s a cool range of shades , snuff is my favourite , it’s pretty unique and I don’t have any other shades quite like... See more
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See what reviewers are saying
I didn't get any of the products I ordered, I ordered the mirror and the space eye shadow and I had ordered them on December, and I'd tracked the package and it said it wasn't even dispatched yet. I t... See more
I really like the mascara, I had bought it before but didn’t buy it again and I remember why, it’s really good but it’s so hard to remove and leaves me panda eyes for days even with several make up re... See more
Love their packaging! I've always valued a great full experience of any product or service and I think this company manages to do it right. The box is a definite keeper! Honestly bought their products... See more
Company details
Written by the company
Bone Idol Beauty is the original Anime Inspired cosmetics line founded in 2019! We pride ourselves in uniquely formulated & cruelty free high quality make up, shipping worldwide from the U.K.
Contact info
United Kingdom
- boneidolbeauty.com
3.7
Average
63 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Unique, high quality, pretty
The diary arrived quickly and with a cute thank you card. It’s really high quality and will defo last. It’s so pretty to look at. People keep commenting on it. It’s unique, love the Bone Idol brand.
January 31, 2023
Very happy with my purchase
Absolutely love the products! Everything is affordable and the pigments are so good + nothing was broken. The packaging is also super cute and sturdy. 100% recommend this brand.
January 3, 2023
Excellent service and fantastic products
December 22, 2022
Amazing & beautiful
Products are beautiful & quality is amazing definitely be purchasing from again
September 26, 2022
Confusing and Chaotic
I'm not sure what's happening with my order anymore but it originally ended up getting delivered to the wrong address (someone down the street to me received it and claim it had their address on the parcel). They then emailed the company to say that they had received this parcel in error and asked who it was intended for but never got any response, however I emailed the company later who claim that they never received an email from him, but I was forwarded my neighbours' email where he evidently did email them so I'm not sure if them saying they didn't receive it is true or not. Since my neighbours had held onto the parcel for a long time they were no longer in possession of it anymore, and I had to contact the company explaining the situation and whether I could get a refund or my order resent to me. They were consistent at replying and trying to resolve the situation at first however my last email was providing an address so that the order could be resent and I still haven't heard anything back or received my order so I'm not sure if they are actually planning to resend it or not. Overall just an annoying and confusing experience and had the order been delivered to the correct address in the first place I would've had it well over a month ago, without wasting my money.
May 17, 2022
Unprompted review
Are my things EVER gonna come?
I ordered a makeup palette and a black matte lipgloss, costed me 51€ With shipping to Spain (where I live), however it's been TWO months and it hasn't got here yet.
May 14, 2022
Absolutely stunning products and fast…
Absolutely stunning products and fast delivery, amazing brand!
March 30, 2022
The item was lovely and the packaging…
The item was lovely and the packaging was nice but I was unfortunate enough to receive it with a chip in the glass.
March 15, 2022
Reply from Bone Idol Beauty
As it's a shipping service that costs more than standard airmail, tracked is available at an extra £2. Apologies for any inconvenience <3
5 Stars - Out of This World!
5 Stars! Vegan and Cruelty free. Amazing service. The products are very well designed. Great quality. I love this brand!
February 19, 2022
I haven’t received my order yet
I haven’t received my order yet and it’s been more than a month I wrote an email asking to track it but i didn’t get a reply.
How can I get a refund? Or what happened to my order?
Luisa
January 28, 2022
Reply from Bone Idol Beauty
Unfortunately we haven't received any emails from you :( if you reach out to us using the address hello@boneidolclothing.co.uk we'd be happy to help! Also worth noting you chose a shipping option that did not include tracking, so we cannot track an item unless you choose the tracked option at checkout, however if you email us I can raise an investigation with our postal services and get your order to you!
Super happy
Overall I am super happy with my purchase.
Well, it took a while for the parcel to arrive but they said on the website that the shipping rates are longer. So this is absolutely fine.
When the package arrived I literally freaked out because they shipped it in a cute pink bag with there logo on it. Absolutely gorgeous.
The products are amazing. The packing is super cute and everything has a great quality. Also there wasn’t any damage.
You should keep in mind that you might pay customs on your order. I had to do that but luckily it wasn’t that much.
January 27, 2022
Amazing Customer Service
There were issues with the shipping of the product and Bone Idol was so understanding and helpful! Most of the issues were on the postal service end. Would definitely buy from them again knowing how much they care about customer service.
January 23, 2022
I bought my daughter some products from…
I bought my daughter some products from Bone Idol beauty for Christmas but unfortunately they didn’t arrive in time for Christmas due to problems with Royal Mail so the lovely people at Bone Idol very kindly sent 2 gifts for my daughter special delivery so she received them for Christmas plus I got the original ordered products later after Christmas. The gifts they sent for Christmas they said I didn’t have to pay for just so my daughter got something which was incredibly thoughtful and kind of them. I have a lot of respect for small businesses and the service is above and beyond from Bone Idil beauty. They sent updates to let me know what was going on with my order too. I will definitely be ordering from these guys again. My daughter loved her Christmas presents too. Excellent customer service and products. Thankyou Bone Idol beauty
January 12, 2022
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