Because you had what I thought was obsolete . This lamp replaces a broken one of a set purchased getting on for twenty years ago. I am thrilled and the service and delivery are excellent.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Bonus Superstore
Written by the company
With headquarters strategically placed in the Yorkshire area and a national distribution center, Bonus Superstore is capable of offering free next day local and national delivery
Bonus Superstore stock an extensive range of lighting solutions from reputable brands. Whether you’re looking for stylish ceiling lights for your home or durable lights for your garden, we’ll supply you with the best solution to illuminate your surroundings.
We stock a range of appliances such as kettles, toasters, fridges, and much more.
Contact info
Unit 5, Witty Stree, HU3 4TT, Hull, United Kingdom
- info@bonussuperstore.co.uk
- bonussuperstore.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
next day delivery very helpful when i…
next day delivery very helpful when i phoned for more info will use again ,also very good price
Very Proffesional company
Very Proffesional and extremely proficient staff with very reasonable prices. I order my product on day one and it was sent out and delivered the very next day. This company will always be my go to first when I need anything else.
So easy! 5 Stars 👍
Easy buying experience and process. Good communication and staff very friendly when collecting.
I needed a new built-in fridge freezer…
I needed a new built-in fridge freezer for my caravan and went online to try find one. Bonus had the style and size fridge freezer I was looking for, so I called to check stock. Initially I spoke to a man who said I needed to speak to Barry but he was busy and would call me back. I wasn't sure he would but Barry did call and checked stock for me. He advised me to order online and when the order is received by him, he will arrange for it to be sent from the warehouse to the collection address in Hull. I ordered, received a confirmation email and within 3 days, Barry rang me to confirm it was ready to collect. He also confirmed this by email. I arrived at Bonus the next day and sure enough, my fridge freezer was waiting for me. Barry even helped my partner put it in our car. Great service from start to finish and a special thank you to Barry.
quick and easy to order
quick and easy to order, quick and very easy communication and great help
Not received the parcel after 2 weeks…
Not received the parcel after 2 weeks because DPD don’t deliver when they say they will. Bonus will only send a new unit out when one returns - avoid if you can as they don’t honour theory contract suitably
You can order from this company with…
You can order from this company with confidence. Delivered our fridge freezer as promised in 2 days.
Great company to deal with
Very easy and quick service , staff great , quality product at a good price
My first time ordering with this store
My first time ordering with this store. I ordered some items online. Went through check out and delivery details, paid using debit card, got payment and order confirmation. Received an email shortly after stating order has been cancelled. After contacting customer service I am now having to wait "a few days" for a refund.
So after all that time wasted all I got from this transaction was hassle, no products and hoping they send my money back quickly.
Bonus Superstore is clearly incompetent in providing a service its business hinges on.
They knew exactly what I needed.
They managed to provide the exact replacement ceiling spot light I needed for my caravan. They was a delay with delivery but I emailed them and it was delivered the next day. They apologised for the delay in delivering my item and said thier delivery's are usually always next day delivery. So a 5 star service and I would use this company again with confidence of thier customer service.
Great customer service
I ordered a LPG oven but when it was delivered it was a natural gas oven contacted bonus customer service problem was sorted got the oven I ordered very happy.
Buy from this company with total confidence customer satisfaction guaranteed.
Thanks Bonus
Compact little Processor
My food processor arrived on time, I haven't used it yet, but it looks ideal for my purposes. I needed to speak to the company and adviser was very helpful and answered my query.
Top class kit and reasonably priced.
Top class kit and reasonably priced.
Whats not to like. 😉🙂
Order made very easy
Order made very easy, kept updated on delivery, arrived when it was supposed to. A pleasant experience
No problem
No problem. Pleasant and helpful staff in the shop. ordered the light online and collected from the shop.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








