Excellent experience. Little confused by the other Gatwick Holiday Parking car park up the road so this should be made clearer. Plus on return, the email doesn’t really state what should happen or whe... See more
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Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.
5th Floor, Destinations Place, RH6 0NP, Gatwick Airport, West Sussex, United Kingdom
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Easy to book. Straight forward. No problem at the long stay car park. Perfect!

Reply from Gatwick Holiday Parking
Mid Term Parking, who knew there was such a thing? Excellent location at a price only slightly higher than long term.

Reply from Gatwick Holiday Parking
Reasonably priced and conveniently located.
Number plate recognition worked well on entry BUT signage to vacant places poor. Ended up in a zone where the bus driver informed us they were not supposed to pick up any more. Fortunately for us they were sympathetic and courageous enough to let us board and drop us at the appropriate stop.

Reply from Gatwick Holiday Parking
When we arrived the check in process was very organised and quite straightforward

Reply from Gatwick Holiday Parking
Parking is plentiful, spaces a reasonable size and sometimes possible to park under cover in a few places. Be very careful not to miss the entrance you end up having to drive through the drop off area and get a drop off charge

Reply from Gatwick Holiday Parking
The staff were simply welcoming and happy in their work. The drop off and collection were seamless. That’s what you want when you’re going or returning from holiday.

Reply from Gatwick Holiday Parking

Reply from Gatwick Holiday Parking
Slight niggle when we arrived as my booking wasn’t on the system - was sorted within 20 mins though and everything else was faultless! Really quick at key collection after the flight and the connecting busses are super regular - every 10 mins or so. We will definitely use them again. 🌟🌟🌟🌟

Reply from Gatwick Holiday Parking
Having used this service many times I am never disappointed. Ease of driving in and giving my car to a trusted employee, who returns it to me upon arrival back to Gatwick, stress free, and cheaper than two taxis. Easy to book online with directions as well. Always the way to go !!!!

Reply from Gatwick Holiday Parking
Easy to find and lots of space but i paid online then when i returned my number plate wouldnt reconise so had to pay a additional £262 to exit the guy on the intercom not very helpful not an ideal situation at 5am i have since had a full refund so at least i got that.

Reply from Gatwick Holiday Parking
Close to airport, regular transfers but lacks clear parking zone designation. You seem to have to keep guessing which zone is open or you should be parking at.

Reply from Gatwick Holiday Parking
Easy to park with no issues each time we have used Gatwick Holiday Parking

Reply from Gatwick Holiday Parking
I have used the Gatwick holiday parking website for numerous bookings now and have had an easy and pleasant experience every time, with the code they give you get 15% off the prices which are already cheaper than other websites, I always book the Gatwick long stay car park through them as I like to keep my key with me, you just drive up to the barrier which reads your number plate and automatically opens and the same on exit too, I will always use and recommend this site as it definitely gets five stars from me ⭐⭐⭐⭐⭐

Reply from Gatwick Holiday Parking
It would have been stright forward and very easy if it was signposted which section C was for passengers. Out may have been the time of night we arrived and didn't see it but the patrol man did remove us from staff parking twice. This WAS helpful

Reply from Gatwick Holiday Parking
I called as I had a query with my booking and I was dealt with by a very efficient advisor.
She listened to my issue and gave me a solution quickly

Reply from Gatwick Holiday Parking
Good location, easy to find. Didn't wait for tge shuttle service. Runs regularly

Reply from Gatwick Holiday Parking
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