Excellent experience. Little confused by the other Gatwick Holiday Parking car park up the road so this should be made clearer. Plus on return, the email doesn’t really state what should happen or whe... See more
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Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.
5th Floor, Destinations Place, RH6 0NP, Gatwick Airport, West Sussex, United Kingdom
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Easy to enter and park. However, most of the sections were closed.

Reply from Gatwick Holiday Parking
It was a very smooth operation. We didn't have to wait long at all to hand in our keys and then pick them up upon our return. Also the shuttle bus was not long to wait both their and back and they seem to run quite regularly and also not a very long journey to the airport. A pretty decent price too Oh and when we went to collect car it was close to the reception desk where we picked up the keys so didn't have very far to go with suitcases. Big thumbs up!

Reply from Gatwick Holiday Parking
Everything is ok, sometimes the system to get a car park it is too long.

Reply from Gatwick Holiday Parking
Everything perfect.. From arrival, delivery of the keys, transport by bus, round trip.

Reply from Gatwick Holiday Parking

Reply from Gatwick Holiday Parking

Reply from Gatwick Holiday Parking

Reply from Gatwick Holiday Parking

Reply from Gatwick Holiday Parking
After a simple online reservation at a decent price, the parking location was easy to find and close to the Terminal. The bus service was prompt to and from the Terminal and, especially on the return journey, their drivers were very friendly.

Reply from Gatwick Holiday Parking
Quick , efficient service at an affordable rate, busses on time and location easily accessible. We had so many issues with meet&greet decided to use this method and will always use it from now on, highly recommend it

Reply from Gatwick Holiday Parking
Great price, easy to book, easy to find. Straight in and out through the barriers no problem at all. Regular buses, will use again.

Reply from Gatwick Holiday Parking
couldn't get through barrier and said we had to pay £500 even though we had pre booked. Control person couldn't find booking with reg number. Couldn't get onto emails to give ID booking. Fortunately i had screen shot booking so after 45 mins finally got out. Why was my reg number not sufficent to prove i had paid? Very frustrating after long day of travelling.

Reply from Gatwick Holiday Parking

Reply from Gatwick Holiday Parking
It was very simple to book without any hassle, however on improvement I would recommend that there is support on site as it was bit difficult to establish where to park as there were signs for staff parking with fine notices and no one around to help.

Reply from Gatwick Holiday Parking
I found it easy to use as I have never used this before

Reply from Gatwick Holiday Parking
very quick to check in and drop car off and also pick up. Courteous staff as well.

Reply from Gatwick Holiday Parking
Very good. Organized and well run. Ensure book ahead enough and look out for occasional Gmail ads to swap your booking for cheaper 😉

Reply from Gatwick Holiday Parking
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