Booksibreaks Reviews 185

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

The hotel was lovely & historic & we had a spacious room. The continental breakfast was perfect as well as evening meals. Prosecco on arrival was nice touch and the staff were polite. Only niggles:... See more

Rated 5 out of 5 stars

We had a fabulous stay at Monteith on the Lake Hotel - part of the Karma Group. The staff were so friendly & welcoming- it was my hubby’s birthday & they had decorated our room with banners & ballooo... See more

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Rated 1 out of 5 stars

Refused to put things spoken about over the phone into writing. Told us our child could be booked onto the holiday "at a later date for just £60" then when came to book the holiday said this was... See more

Rated 5 out of 5 stars

We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfas... See more

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4.2

Great

TrustScore 4 out of 5

185 reviews

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Rated 5 out of 5 stars

Break away

Lovely location nice accommodation and friendly staff

April 13, 2023
Unprompted review
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Reply from Booksibreaks

Thank your for giving us some feedback on your stay. We are happy you enjoyed the location and the hotel.

Kind Regards
Booksi Breaks

Rated 3 out of 5 stars

Nice staff ,the accommodation we stayed…

Nice staff ,the accommodation we stayed in was very nice but other parts of the hotel were a bit tired and needed refurbished

March 22, 2023
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Reply from Booksibreaks

Thank you for taking your time to give us a review. We will take on board all your feedback.

Kind Regards
Booksi Breaks

Rated 5 out of 5 stars

What a great experience

What a great experience for an affordable price

April 2, 2023
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Reply from Booksibreaks

Thank you so much for taking the time to leave us this review. We are pleased you had a good time away.


Kind Regards
Booksi Breaks

Rated 5 out of 5 stars

Everything

Everything, superb service all round

April 3, 2023
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Reply from Booksibreaks

Thank you so much for taking the time to leave us this review.


Kind Regards
Booksi Breaks

Rated 5 out of 5 stars

Wonderful relaxing break

Wonderful relaxing break. Very luxurious place.

April 2, 2023
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Reply from Booksibreaks

Thank you so much for taking the time to leave us this review.
We are glad you had a relaxing time away.

Kind Regards
Booksi Breaks

Rated 5 out of 5 stars

Fantastic quiet hotel

Fantastic quiet hotel. Staff are very friendly and helpful. Beautiful location with stunning scenery.

April 1, 2023
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Reply from Booksibreaks

Thank you so much for taking the time to leave us this great review. We are very happy your enjoyed your break.

Kind Regards
Booksi Breaks

Rated 5 out of 5 stars

very friendly sales staff

very friendly sales staff. great interaction and polite.

April 6, 2023
Unprompted review
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Reply from Booksibreaks

Thank you so much for taking the time to leave us this review.

Kind Regards
Booksi Breaks

Rated 4 out of 5 stars

Nice hotel

Nice hotel, although limited menu for meals, and the headroom in the shower was very limited. Also the bathroom was very tired, two cracked floor tiles, no grout in between the tiles, paint mouldy in shower area

March 30, 2023
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Reply from Booksibreaks

Thank you for taking your time to leave us a review. We will take on board all of your comments.
Kind Regards
Booksi Breaks

Rated 5 out of 5 stars

Lakeside

Great location

March 31, 2023
Unprompted review
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Reply from Booksibreaks

Thank you for taking your time to leave us a review. We are very happy you enjoyed the location and we hope you enjoyed your stay.

Kind Regards
Booksi Breaks

Rated 5 out of 5 stars

Was a really nice ***hotel Soon to be…

Was a really nice ***hotel Soon to be four star. Staff were really nice and attentive. Food was delicious. Great place to go and relax.

March 11, 2023
Unprompted review
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Reply from Booksibreaks

We are glad you enjoyed your stay.

Kind Regards
Booksi Breaks

Rated 5 out of 5 stars

Booksibreaks - Port of Menteith, Scotland

The correspondence between our Booksibreaks representative and ourselves was excellent. They were especially helpful when, due to family illness, we had to re-schedule our break.
The location of the hotel we stayed in, although remote, was beautiful and the remoteness was, to some degree, just what we needed, at the time. The food in the hotel was also excellent - particularly the breakfast. The one downside was that we were not advised on arrival that our reservation included only the 'continental' breakfast offering so, when given the menu for cooked breakfast, we generally ordered from this. Subsequently we found that this was at an additional cost. This, however did not detract from our experience. The staff in the hotel were very attentive, informative and polite.
We had a very relaxing and pleasant time.

March 13, 2023
Unprompted review
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Reply from Booksibreaks

Thank you for taking time to write a review. We are happy that you enjoyed your break and it was just want you needed.
Kind Regards
Booksi Breaks

Rated 4 out of 5 stars

The hotel staff were lovely and very…

The hotel staff were lovely and very helpful. The food was good. My only complaint would be that we were told bed and breakfast but did not know that a cooked breakfast was extra. The room could do with an upgrade but the staff more than make up for the negatives

March 6, 2023
Unprompted review
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Reply from Booksibreaks

Thank you so much for taking your time to review your stay. We are very happy that you enjoyed your stay and hope to hear from you again soon.

Thanks
Booksi Breaks

Rated 2 out of 5 stars

Hotel location was lovely the staff…

Hotel location was lovely the staff very friendly but the food side not so good. Over priced, and not much of a selection, when we booked we was told it was for B&B but what they didn't tell us it was a continental breakfast and that we would need to pay for a cooked breakfast which came as a shock when we went to check out and was presented with a bill for the 4days that we had a cooked breakfast which worked out at £18 each which is very expensive for a cooked breakfast and not very nice. The room we had was okay but it had damp in the bathroom and I would give the hotel a 2 to 3 star rating I have stayed in a lot better.

March 6, 2023
Unprompted review
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Reply from Booksibreaks

We are sorry to hear that you were not completely satisfied with break and if you would like to discuss anything further please don't hesitate to contact us at Booksi Breaks on our free phone number of 0800 102 6750.
Thanks

Rated 3 out of 5 stars

Not what it seems

The setting was really beautiful and away from any hustle/bustle. The staff at the hotel were lovely and really helpful. The agents had a very evident presence and our meeting was scheduled for the following morning. This was really not something I would go for to be honest - quite expensive for what was offered. Any luxury was not evident in the hotel. Our room was basic (which was fine as we had a dog), the shower did not work initially and had to be fixed, this was done promptly, The hotel was very tired and in need of refurbishment. The breakfast was good but expensive as were the meals. So there was little offered at this break that would entice one to sign up for anything.

February 20, 2023
Unprompted review
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Reply from Booksibreaks

Thank you for taking your time to review your stay. We take on board all of your feedback and will share this with the hotel. If you would like to discuss anything further please don't hesitate to contact us back on our free phone number of 0800 102 6750.
Thanks

Rated 5 out of 5 stars

It's a lovely hotel

It's a lovely hotel, due to its age it does have to odd teething problems, but great place to chill and unwind. Lovely staff to.

January 7, 2023
Unprompted review
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Reply from Booksibreaks

Thank you for taking your time to give us your feedback. We are glad you enjoyed your stay. Please do not hesitate to contact us in the future.
Kind Regards
Booksi Breaks

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