I ordered the foam and the gel on 28th April, and as of 12 May all I’ve had is a notification saying my foam is on the way (to be clear that’s just one of the things I ordered). The delivery partner... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I haven't tried the products yet, my review is in terms of the online purchase experience. I've purchased form other UK based brands as flora and curl and the shipping process was way more effective a... See more
Company replied
I've only used once, but it did make a noticeable difference in my hair! Added three drops to both my cleanser and conditioner (medium-dark brown hair with reddish/brassy tones). Will continue to use.... See more
Company replied
This product is amazing! I purchased the Best of Boucleme set. I used the intensive moisture treatment for my conditioner, the curl cream and then finished with the super hold styler. My curls are sof... See more
Company replied
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
worth it
I have wanted to try this product for the longest time, and it did not disappoint!
everything that the "curlies' I follow on IG have said is true - one of my NEW favorites

Reply from Boucleme
Great company
Great company. Easy to navigate, attractive website. Products that are striving towards sustainability which is one of the reasons I bought from this company. Effective products that I will most likely buy again.

Reply from Boucleme
Not a fan of the new, unisex products
I have used the original shampoos, conditioner and extra hold products. I tried the new, unisex shampoo and conditioner. I did not like the smell and it made my hair very flat (I have fine, combination wavy/curly hair). I will go back to the original shampoos/conditioner.

Reply from Boucleme
Stylers are the Best!
The shampoo and conditioner are okay and they get the job done. I am in LOVE with the stylers. I have 2a-2b waves and these products held them for a couple days, no problem! Would definitely purchase them again.

Reply from Boucleme
Amazing products..
Amazing products... made my hair soft and defined for days.. absolutely loved the smell.

Reply from Boucleme
I’m on my second time using and m gonna…
I’m on my second time using and m gonna try a little more but I’ve never had so much frizz! It’s horrible 😞

Reply from Boucleme
Softy silky curls but a little pricey for the volume
The product is fantastic- my daughter's hair is soft, silky, gorgeous curls that are not dried out on the ends. The scent is natural but it is a little too strong for me. We always know she has bathed and where she is by following our nose. It is a little pricey for the amount provided. My daughter has long hair so she uses a bit more maybe than other lengths.

Reply from Boucleme
Can I just say that I love Bouclème…
Can I just say that I love Bouclème products! I have 3c/4a hair type as reference and they work very well!

Reply from Boucleme
I've only used once
I've only used once, but it did make a noticeable difference in my hair! Added three drops to both my cleanser and conditioner (medium-dark brown hair with reddish/brassy tones). Will continue to use. Would have given 5 stars, but it did leak a little when I first opened it, like the product oozed out of the top without me even squeezing or anything, I couldn't stop it and I probably lost 1-2 uses of product. The bottle is small, as previous reviewers have noted, but you don't use much, so hopefully it lasts. Will definitely continue to use, as I am pleased so far.

Reply from Boucleme
I am a convert for life
I am a convert for life. So grateful to this brand for making such an excellent product with natural fragrance. I can’t use anything else anymore!

Reply from Boucleme
Great products for those of us on a…
Great products for those of us on a curly journey. My sensitive scalp is feeling the love. Do yourself a favor and add their hair towel to your ritual.

Reply from Boucleme
I love your products
I am so glad that you have a US warehouse. I have begun using your product again because of this. I love your products!!

Reply from Boucleme
User friendly Site
There was a good amount of information on the products to help me choose what trial kit to get. I did have to go to the UK site to find some of the information. It would be nice if the US site had the same content. Customer service was quick to answer my questions and shipping was relatively fast and hassle free.

Reply from Boucleme
New favorite for course curls
Love the clean feeling my hair has and the curl cream is fantastic. My only complaint is the smell. I do not like the way my hair smells after using the product.

Reply from Boucleme
Was excited to try the silk headband…but don't waste your money
Was excited to try the silk headband but it wouldn't stay on my head at all and slipped off constantly. I couldn't even wear it once and when I asked to return it they said they wouldn't. Don't waste your money on this product!
*Update*: understand their policy is they can't accept returns for hygienic reasons but that doesn't mean you can't refund money for a product that doesn't work

Reply from Boucleme
Great product, bad packaging
I love the product in itself, but I think the packaging in which it was shipped was extremely wasteful and did not seem friendly to the environment. I only ordered two bottles of gel and it came in a box filled with plastic packing fillers. I understand this is to protect the product but please switch to paper or some box filler that can be easily recycled.

Reply from Boucleme
My go to products!
I have thick, 2b, 2c waves and they get weighed down easily. Boucleme hydrating hair cleanser and curl conditioner are my go to products. They hydrate my waves without weighing them down. I top it off with the Curl Defining gel. It gives me great definition that lasts until my next wash day.

Reply from Boucleme
I am always hesitant to order a new…
I am always hesitant to order a new product, but I am really impressed with the curl and frizz factor here! My mom even commented on how good my curls look!

Reply from Boucleme
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







