Boylins Self Store Reviews 106

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and efficient, making the setup process quick and easy. Many people highlight the excellent customer service, noting prompt communication and a willingness to assist with various needs. Reviewers also appreciate the convenient locations, secure facilities, and reasonable pricing, often finding the company to be a better and cheaper option compared to competitors. However, some customers have experienced issues with security, such as concerns about facility access, and a lack of communication from the company regarding these incidents. A few other people also felt that the electronic gate was not adequately maintained and that they were not informed about security incidents.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Service

Customers had positive experiences with service. Many reviewers praised the seamless and efficient process,... See more

Location

Reviewers mention positive feedback about location. Customers appreciate the choice of locations, with many... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the reasonable and fair pricing,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our 2nd time using Boylins self store at Gilroyd and highly recommend. The staff we have dealt with are friendly and helpful and containers are secure and good condition. Would definitely use them a... See more

Rated 5 out of 5 stars

Definitely recommended. I have storage container at the Wakefield Road site in Barnsley. Much better than having a standard storage unit! Rather than have to unload your van and push a troll... See more

Rated 5 out of 5 stars

I have had a Container with Boylins at their Sheffield site for many years now. I am only giving it up as I have reached retirement age. I can honestly say their rental prices are excellent, much che... See more

Rated 5 out of 5 stars

Previously I rented at unit at their Barnsley site whilst preparing to move house. The unit perfectly suited our needs, and at the end of our rental period exiting both the site and the agreement was... See more


Company details

  1. Self-Storage Facility

Written by the company

We focus on the commercial property and storage market, providing storage and small lock up/starter units for personal self-storage, young businesses starting out, or those who are experiencing growth and need that extra space.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Number one for storage 👍🏻

I can’t say enough about how helpful the team have been, I had an issue with my container and they where so helpful to get me in to another container within days not only that they went out of there way to get it treated with a special treatment so I didn’t have any other issues. Very helpful when you call and good at keeping you up to date with day to day running and security 👍🏻 Merry Christmas to you all 🎄

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to use

Very easy to use, easy access during (long) opening hours. Monitored 24/7. Easy to set up and pay. Very friendly and helpful staff. Conveniently located - choice of locations dependent on storage needs. We’ve been using them for a few months now with no issues.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Used these for years

Used these for years. Never had any issues. The containers are dry and safe. Overall, I've been more than happy with there service.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly staff

The staff in the office were very helpful with the information and set up of my storage container. I was even sent a map of the site so I could choose my plot, which was very convenient due to me having a large van. I was also given a premium container for the same price. I am very pleased with the service I have received and how easy everything has been 😊
Many thanks Kerry Webb

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I use this company for my storage…

I use this company for my storage needs, bang on easy to use, everything explained in the email and so easy to access site. Glad i used them to be fair. I'm a roofing contractor skyguard , so im always in and out and never no issues,

December 20, 2025
Unprompted review
Rated 4 out of 5 stars

Great customer service

Despite some issues the customer service from the lovely ladies and gents at Boylins has been stellar! They are alway keen and prompt to help us resolve issues and support us in keeping our stuff safe. Holly and Jasmine are always especially kind understanding and helpful

December 20, 2025
Unprompted review

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