Boylins Self Store Reviews 106

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and efficient, making the setup process quick and easy. Many people highlight the excellent customer service, noting prompt communication and a willingness to assist with various needs. Reviewers also appreciate the convenient locations, secure facilities, and reasonable pricing, often finding the company to be a better and cheaper option compared to competitors. However, some customers have experienced issues with security, such as concerns about facility access, and a lack of communication from the company regarding these incidents. A few other people also felt that the electronic gate was not adequately maintained and that they were not informed about security incidents.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Service

Customers had positive experiences with service. Many reviewers praised the seamless and efficient process,... See more

Location

Reviewers mention positive feedback about location. Customers appreciate the choice of locations, with many... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the reasonable and fair pricing,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our 2nd time using Boylins self store at Gilroyd and highly recommend. The staff we have dealt with are friendly and helpful and containers are secure and good condition. Would definitely use them a... See more

Rated 5 out of 5 stars

Definitely recommended. I have storage container at the Wakefield Road site in Barnsley. Much better than having a standard storage unit! Rather than have to unload your van and push a troll... See more

Rated 5 out of 5 stars

I have had a Container with Boylins at their Sheffield site for many years now. I am only giving it up as I have reached retirement age. I can honestly say their rental prices are excellent, much che... See more

Rated 5 out of 5 stars

Previously I rented at unit at their Barnsley site whilst preparing to move house. The unit perfectly suited our needs, and at the end of our rental period exiting both the site and the agreement was... See more


Company details

  1. Self-Storage Facility

Written by the company

We focus on the commercial property and storage market, providing storage and small lock up/starter units for personal self-storage, young businesses starting out, or those who are experiencing growth and need that extra space.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 4 out of 5 stars

So far so good!

I am new to using storage but so far this company have been great. There was an issue with payment (i was charged twice) then had to wait 5 days for refund hence 4 stars not 5 but other than that all good so far.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable storage company

Really easy storage company to deal with. Sigining up took a few minutes, easy access and very upfront and honest about the costs. The units are dry, i am using them and would reccommend this company to anyone looking for reliable storage.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, helpful staff, nothing too much trouble, the storage spaces offered are very competitive and secure very reassuring and available on the same day. Perfect!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommended

Definitely recommended. I have storage container at the Wakefield Road site in Barnsley.

Much better than having a standard storage unit! Rather than have to unload your van and push a trolley round a maze, you just drive right up to your container.

It was actually one of the cheapest places (and surprisingly cheaper than a smaller storage unit) and for the money it’s worth every penny. Fully secure site with 24 hour CCTV. Ideal really.

Container was like new when I got it, really clean and tidy.

Definitely recommended

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, the unit is in great condition and perfect for running my small gardening business from. Communication with the office is very easy and the rates are great.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Very secure

I have been using this site for a couple of years now, the staff are great, invoices are sent promptly when asked for in advance and they always keep communication upto date via email

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Easy process

Easy process, got container within 2 hours of contacting, great location, just easy overall, would definitely recommend

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Good storage units

Good storage units, easy access location, good security and access hours. I’ve had 2 containers for around a year I would recommend.

September 18, 2025
Unprompted review

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