Boylins Self Store Reviews 106

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and efficient, making the setup process quick and easy. Many people highlight the excellent customer service, noting prompt communication and a willingness to assist with various needs. Reviewers also appreciate the convenient locations, secure facilities, and reasonable pricing, often finding the company to be a better and cheaper option compared to competitors. However, some customers have experienced issues with security, such as concerns about facility access, and a lack of communication from the company regarding these incidents. A few other people also felt that the electronic gate was not adequately maintained and that they were not informed about security incidents.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Service

Customers had positive experiences with service. Many reviewers praised the seamless and efficient process,... See more

Location

Reviewers mention positive feedback about location. Customers appreciate the choice of locations, with many... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the reasonable and fair pricing,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our 2nd time using Boylins self store at Gilroyd and highly recommend. The staff we have dealt with are friendly and helpful and containers are secure and good condition. Would definitely use them a... See more

Rated 5 out of 5 stars

Definitely recommended. I have storage container at the Wakefield Road site in Barnsley. Much better than having a standard storage unit! Rather than have to unload your van and push a troll... See more

Rated 5 out of 5 stars

I have had a Container with Boylins at their Sheffield site for many years now. I am only giving it up as I have reached retirement age. I can honestly say their rental prices are excellent, much che... See more

Rated 5 out of 5 stars

Previously I rented at unit at their Barnsley site whilst preparing to move house. The unit perfectly suited our needs, and at the end of our rental period exiting both the site and the agreement was... See more


Company details

  1. Self-Storage Facility

Written by the company

We focus on the commercial property and storage market, providing storage and small lock up/starter units for personal self-storage, young businesses starting out, or those who are experiencing growth and need that extra space.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

5-star
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Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Great service, quick responses when needed and the site was very clean, tidy and secure. Staff are helpful. Would use again with no hesitation.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great storage facility in Gilroyd

Great storage facility in Gilroyd. Stored the contents of my house for 6 months - absolutely perfect for what I needed. Easy access, good friendly communication, suitable opening times, good value for money. Would definitely use again.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant storage.

Brilliant storage.
I rang for west melton area but none were available, the lady on the phone then found me one in swinton.
Its pretty straight forward with paperwork etc. Would definatly use again. Also family members have used these before with no problem.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great Container Storage

I have had a Container with Boylins at their Sheffield site for many years now. I am only giving it up as I have reached retirement age.
I can honestly say their rental prices are excellent, much cheaper than many of there competitors and the site is well maintained and secure. I would recommend them to anyone looking for cost effective storage.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

I have had a good service so far

I have had a good service so far. Although we accounted few problems regarding the entrance code and padlocks for the main entrance of the yard.
Overall, the service provision was excellent.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Boylins' Leeds site…

I had storage at Boylins' Leeds site for almost 2 years. It was super convenient, just 2 mins from the M621. I never had any issues getting into the site, and the price was very competitive. We only stopped using the storage once our house move was finally completed.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

All arranged over the phone.
Payments directly from the bank.
Independent easy access.
Dedicated container, different sizes.
10 out of 10 👍
Tony Mawbey

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

We moved from Leeds to Hull

We moved from Leeds to Hull to care for a Family member and needed to store Items between the move so as not to clog up the house. was a spotless, safe environment. The timings were perfect and all the teams were very helpful. a smooth process with great customer service

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

I have used this company for nearly two…

I have used this company for nearly two years to store some personal items and furniture. Which has been a very pleasant experience from start to finish.
Their prices are affordable, only 7 days notice period and the yard in which the unit is situated is very secure. Will definitely use this company again.

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Recommended!

Quick, easy and local. Very happy with the service - no fuss, easy access (especially with the extended hours). Site is convenient to our new house location, container was more spacious than I envisioned and contact with the office was seamless and pleasant. Pricing was also more than fair and process to give notice was easy and upfront. Thank you for the service, was essential to us moving house.

September 20, 2024
Unprompted review

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