Boylins Self Store Reviews 106

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and efficient, making the setup process quick and easy. Many people highlight the excellent customer service, noting prompt communication and a willingness to assist with various needs. Reviewers also appreciate the convenient locations, secure facilities, and reasonable pricing, often finding the company to be a better and cheaper option compared to competitors. However, some customers have experienced issues with security, such as concerns about facility access, and a lack of communication from the company regarding these incidents. A few other people also felt that the electronic gate was not adequately maintained and that they were not informed about security incidents.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Service

Customers had positive experiences with service. Many reviewers praised the seamless and efficient process,... See more

Location

Reviewers mention positive feedback about location. Customers appreciate the choice of locations, with many... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the reasonable and fair pricing,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our 2nd time using Boylins self store at Gilroyd and highly recommend. The staff we have dealt with are friendly and helpful and containers are secure and good condition. Would definitely use them a... See more

Rated 5 out of 5 stars

Definitely recommended. I have storage container at the Wakefield Road site in Barnsley. Much better than having a standard storage unit! Rather than have to unload your van and push a troll... See more

Rated 5 out of 5 stars

I have had a Container with Boylins at their Sheffield site for many years now. I am only giving it up as I have reached retirement age. I can honestly say their rental prices are excellent, much che... See more

Rated 5 out of 5 stars

Previously I rented at unit at their Barnsley site whilst preparing to move house. The unit perfectly suited our needs, and at the end of our rental period exiting both the site and the agreement was... See more


Company details

  1. Self-Storage Facility

Written by the company

We focus on the commercial property and storage market, providing storage and small lock up/starter units for personal self-storage, young businesses starting out, or those who are experiencing growth and need that extra space.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Being a woman on my own I always feel safe here x 🙏

When enquiring the girls on the phone we're so helpful as I wasn't sure exactly what I needed for my requirements .. I wanted this particular location as it's 2 minutes from my new home .. I was really lucky as this location rarely has anyone leave apparently but one had just come available 🙏I felt blessed as I really needed some storage from a recent house move .. the storage yard has loads of space which helps as I struggle with mobility and I don't get in anyone's way ..all the people I've met at the Wath site up to now are super friendly and always happy to help .. the site it always clean and tidy and I'm very happy with my storage there .. it was just going to be short term but it's so convenient for me that I'm more than happy to keep it long term now x I would definitely recommend this site it's fully covered by several cameras and has a large secured gate ... I always feel safe down there too which is important for me x Thankyou Boylins .. ⭐⭐⭐⭐⭐

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend good secure storage

Our 2nd time using Boylins self store at Gilroyd and highly recommend. The staff we have dealt with are friendly and helpful and containers are secure and good condition. Would definitely use them again and have no hesitation recommending them. Pricing is fair too!

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company. Fair pricing, modern dry storage facilities, secure gated compound and staff are always available to help if needed. Highly recommend to all.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Convenient location

Convenient location. Safe and secure. Hours of access reasonably convenient but perhaps a little restrictive on evenings and weekends for personal use.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been really happy with the storage…

I’ve been really happy with the storage company we use. The site is very accessible and easy to use, with straightforward access and clear instructions. The staff are always friendly and helpful, and I’ve had no issues at all with the service. I’d happily recommend them to anyone looking for a reliable storage option.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

I couldn't recommend Boylins Enough

I couldn't recommend Boylins enough.There staff are really friendly and efficient. From initial contact I was assign the container within 24 hours, they always respond to queries, calls and emails providing a really good service and are always happy to help with any queries.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Returning to the fold

Previously I rented at unit at their Barnsley site whilst preparing to move house. The unit perfectly suited our needs, and at the end of our rental period exiting both the site and the agreement was simple and straight forward. Once again I find myself in need of storage so the natural go-to guys was Boylin's Selfstore who were very accomodating and found me a unit at their Wakefield site that meets my requirements. As always the ladies on their reception were very helpful in sorting out my requirements.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Faultless

Faultless. Staff are both friendly and very good at their jobs. I’ve used other local storage since 2008 and switched to Boylins in 2023. Much better than the others in cost and service. It’s rare to find a business that is better AND cheaper.

December 10, 2025
Unprompted review

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