BPS - Broadcast & Production Services Reviews 219

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I paid for a Saturday delivery for a camera I ordered but BPS’s supplier wasn’t able to deliver to them on time. Jamie at BPS let me know in advance and offered me different delivery options, keeping... See more

Rated 5 out of 5 stars

Brilliant customer service - nicest guy you could ever wish to meet. Helped me with my purchases even to the extent of personally checking stock levels - couldn't ask for more help. Delivery wa... See more

Rated 5 out of 5 stars

I've bought most of my gear from BPS over the last few years. Top personal customer service from Lee, who has superb knowledge, whilst giving very competitive prices. Love the personal feel you get wi... See more

Rated 5 out of 5 stars

My order came quickly as promised and the bag is perfect. Great value too compared to other retailers selling the same item.

Company details

  1. Camera Store
  2. Video Equipment Repair Service

Written by the company

bps-tv.co.uk - Broadcast & Production Services is one of the leading suppliers of broadcast equipment & professional cameras in the UK. An official dealer of Aputure, Canon, Blackmagic, Panasonic, SmallHD, Teradek, Manfrotto, and many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

5-star
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Rated 5 out of 5 stars

Prompt and efficient service plus…

Prompt and efficient service plus competitive prices

April 3, 2024
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Hi Stephen,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you thought our prices were competitive and you were happy with our service.

We do appreciate your business and feedback, and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Good communication and a great deal

Good communication and a great deal. Very happy to use them again.

March 20, 2024
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Hi Murray,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear you were happy with our communication, and prices and that you would use us again in the future.

We do appreciate your business and feedback, and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Over the moon..

The super fast delivery, ordered 2pm delivered 9am next day with a smile was fantastic. Customer service from Jamie first class. The parcel was well packed and secure. Great price for the Lastolite collapsible backdrop. Just over the moon with the overall experience, got to be 5 star here.

March 15, 2024
Unprompted review
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Hi Chris,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. I am so glad you were happy with our overall service, it is great to hear.

We do appreciate your business and feedback, and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Always a great service.

Every time we purchase from BPS we always have a great service and all the support needed.

February 13, 2024
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Hi,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. It is great to hear you always feel we give great service and you are happy with our support.

We do appreciate your business and feedback, and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Good service

Good service, great backup, nice people delivering the goods.
Wim…

February 6, 2024
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Dear Wim,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our overall service.

Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Excellent service and fast delivery

Excellent service and fast delivery. Highly recommended

January 24, 2024
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Dear Steve,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our service and your delivery.

Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Very attentive

Very attentive, great communication. Would recommend.

January 8, 2024
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Dear Rob,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our communication and, thank you for your kind words.

Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Very helpful and competitively priced…

Very helpful and competitively priced products. Thank you.

January 8, 2024
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Dear Keith,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. Thank you for your kind words and we are pleased to hear you were happy overall.

Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Ordered my Anglebird memory card /…

Ordered my Anglebird memory card / delivered within two days exactly as stated. Excellent service which I cannot fault. Very happy.

January 2, 2024
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Dear Mr Sainsbury,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our overall service.

Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Dear Perry,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy overall along with our pricing.

Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Will be buying from here again

Great price and very quick turnaround of order.

December 11, 2023
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Dear Anthony,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our overall service and pricing.

Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Camcorder

Super easy to order product very good quick and easy communication great would recommend camcorder excellent

November 30, 2023
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Dear Charlie,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with your experience when ordering from us and thank you for your kind words.

Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Great service every order

Great service every order! Really nice team to deal with too.

November 30, 2023
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Dear Mike,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our service and appreciate your kind words.

Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Exceptional service at good value for money prices.

I think I spoke to Oliver on your chatline, and he was really helpful by giving me the Blackmagic phone number. When I phoned them the guy I spoke to in the sales dept. was able to answer my questions immediately, very unusual these days.
I thought there would be a two to three week ordering period, but the item was delivered within 5 days. Exceptional service. Many thanks.

November 28, 2023
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Dear Neil,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our service it is great to hear you were very pleased with our chat service.

Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Excellent Customer Service

Excellent customer service plus reasonable prices and an extensive product range.

November 24, 2023
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Dear Tony,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our service and appreciate your kind words.

Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Great product & service

Great product & service. Professional & friendly staff! Thank you BPS

November 23, 2023
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Dear Kemi,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our products and service. Thank you for your kind words about our colleagues, they will be pleased to hear them.

Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 5 out of 5 stars

Great turnaround on the delivery and…

Great turnaround on the delivery and communication was fantastic. Product arrived well packaged.

November 22, 2023
BPS - Broadcast & Production Services logo

Reply from BPS - Broadcast & Production Services

Dear Myles,

Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with the delivery time and our communication.

Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.

Kind regards
Jamie

Rated 1 out of 5 stars

Terrible service

Terrible service. Nobody is sending me updates and the thing still hasn't arrived and it was supposed to arrive last week.

And when it's call I'm just being given lies about the delivery

November 8, 2023
Rated 5 out of 5 stars

Really good service from BPS.

I had difficulty in finding my camera in stock anywhere. I visited the BPS website, found that it was in stock at a competitive price. I ordered it and it was delivered three days later. BPS acknowledged my order and quickly gave me the tracking instructions which were accurate. I thought that BPS delivered a great service and I am really pleased.

November 3, 2023

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