Brace-Yourself Reviews 

Purchased an ankle brace for my husband and he noticed the benefit immediately.
The company could not be more helpful and the service was brilliant. Already recommended this company to two friends.

Brilliant customer service and excellent product. Do not go anywhere else, these guys really care you get the right brace

I ordered an Elbow Brace & a wristband. Had to exchange as I had ordered a size up. Jeff was amazing throughout the whole process. Delivery was really as fast as can be. Hugely impressed by the business and the customer service. Exceptional! is all I can say and Jeff was a thorough professional. From a new loyal customer.

Great and highly efficient customer service from purchase to returns. Highly recommend

Jeff from customer service is really going the extra mile! Very helpful to arrange a workaround in order to get the ordered item to Northern Ireland. I ordered on Friday afternoon and received the item on Monday before lunch time, excellent! The product is also good, I can only recommend Brace-Yourself.

Customer services. Jeff was quick to understand the problem and fix it. No quibble. Quick, polite efficient and apologetic. I recommend Brace-yourself. Excellent products and five star service!

Excellent service and products. I ordered the wrong size for two products and brace-yourself were fantastically helpful. They confirmed my correct size and swiftly replaced the supports I originally ordered and processed a refund immediately. Great experience

I was looking for a brace for an upcoming ski trip.

As I was visiting the UK for a short time (I live overseas), I only had a small window where a delivery could be made. Jeff was outstanding at arranging a swift courier of the brace and it arriving before Christmas - and overcoming all the added issues with Royal Mail strikes. Great service.

I ordered my Achillo Train one day and it arrived by DHL the following morning. What an excellent efficient service by the company in getting my order done quickly and DHL in its delivery service. You can’t do better than that. They also checked their stock to see if what I wanted was in stock and only one left. Very impressed.
Highly recommend brace-yourself, based in North Shields and I live in Gloucestershire.

Great customer service and super fast delivery!

I ordered Hallux Valgus Brace and contacted the seller after placing my order to say that I would be very pleased if they could send my order early and I received my order in less than 24 hours. Also, I haven't used the product yet, but I can say that it looks good quality. Nothing much to say I can only express my satisfaction by giving 5 ⭐️

Fantastic Customer Service and fantastic product!!

My original order didn't arrive in time before I left to take part in Ironman Barcelona with a bad knee. Absolutely no fault of Brace-Yourself, but Fedex poor service strikes again.

I contacted customer services and explained my predicament and Jeff couldn't of been more helpful. He totally understood my need, and tried desperately to track my order with Fedex with little joy. He contacted me right back and arranged another delivery (via a different courier) for the very next day. This meant my son could bring it with him when he flew out to support me. Truly fantastic customer service, and I was so grateful.

The brace was just perfect. I know the guidance would always be not to change or add anything different or new for race day but the brace gave me the support I needed, and was so comfortable. No rubbing or issues with it at all. I’ll be highly recommending it and brace-yourself.

Once again, thank you for your great customer service! Bravo!

I had to leave a review for this company, even though the only other review on here seems to be for the same reason as mine... A gentleman named; Geoff or Jeff helped me when I did not receive my item. It turns out it was stuck at customs... I was upset initially because had I known the item was being drop shipped, I would not have ordered it. It turns out that I could not find a retailer that stocked this item locally. I phoned retailers who, according to the manufacturer, are approved stockists; but no one had this brace in stock. Brace-yourself did offer the item at the cheapest price, and free shipping, which is why I went with them in the first place.

It was the only brace I could find that had good reviews to help with the injury I have.

Geoff/Jeff arranged a delivery with another courier, and it arrived earlier than expected. I can see the original sent item is still with the first courier - stuck at customs I have to assume. Thanks Brexit!!

I was also able to call and have someone - Geoff/Jeff pick up immediately, which was not something I could do some retailers when I was acquiring about this product.

This item has really helped a lot. Thank you!

What a fantastic company. Having had issues sourcing the brace that I wanted, due to supply issues into the UK, they were simply superb at every level and their customer service is second-to-none. I wouldn't hesitate to recommend them or use them again, and hope many others do too.