Beautiful product
Quality: 5
Value for money: 5
Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Here’s what people highlighted
Quality
Value for money
Product details
Brand: The Bradford Exchange
MPN: 118641001
All reviews
top of lid was loose when i received. i had to reglue. music too soft---could only hear certain notes
Quality: 2
Value for money: 2
Reply from Bradford Exchange
Hello, I am sorry to learn your order arrived damaged! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Very pretty. My granddaughters loved it!!!
Quality: 5
Value for money: 5
Pretty. I like it.
Quality: 4
Value for money: 4
very poor quality. $20 would be a more appropriate price. your customer service is excellent!
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello John, I am sorry to learn that your order did not meet your expectations but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Lucy
Beautiful.
Quality: 5
Value for money: 5
I purchased this gift for my grandson’s girlfriend and wrapped it up and when she opened the gift up, the lid was broken
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry to hear your order was damaged! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! - Jessica
The box was broken when my granddaughter opened it on Christmas.
Quality: 1
Value for money: 2
Reply from Bradford Exchange
Hello Manuel, I am sorry to learn your order arrived damaged! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Received damaged, glue did not old the top of the lid on. Glued on myself and it's good
Quality: 2
Value for money: 5
Reply from Bradford Exchange
I am sorry it arrived broken! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
This is a beautiful piece .
Quality: 5
Value for money: 5
The outside of the music. Is pretty but the inside is cheap! Cardboard type material inside. Very, very disappointing.
Quality: 2
Value for money: 1
Reply from Bradford Exchange
I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Very bad customer service, very bad packaging, overpriced for a chinese made crap. Extremely disappointed with the company and the product.
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello, I am sorry to hear your order was unsatisfactory! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! - Jessica
I ordered two, one each separately. One arrived in good time and great condition. But the second, ordered on the same day within minutes of the first has not yet arrived.
Quality: 5
Value for money: 5
I ordered two of these, separately. One has arrived about a week ago, in a timely manner. The second has not yet arrived.
Quality: 1
Value for money: 1
Reply from Bradford Exchange
Hello Mark, I'm sorry that your order has not yet arrived! I would like to look into this for you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Lucy
Absolutely beautiful. Happy with purchase and care they took with shipping.
Quality: 5
Value for money: 5
This is a beautiful piece.
Quality: 5
Value for money: 5
The music box is lovely but sound somewhat thin, low. I also thought the figure moved in a circle within the music box. The figure twirls but is stationary - but that is my misreading of the description. Overall though, a sweet music box.
Quality: 4
Value for money: 3
Nice music box, lift the lid the dancer twirls around. Problem is that when you close the box the dancer gets jammed under the inner lid. The result is that next time you lift the lid, she is stuck and has to be manually adjusted.
Quality: 3
Value for money: 3
Reply from Bradford Exchange
I am sorry to hear that your music box is below our quality standards! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
Would love to be able to review it. But I still haven’t received it, even though I paid extra for expedited shipping. It was supposed to be delivered 6 days ago. Customer service provided a tracking number but when I track it, it says the label has been created. It hasn’t actually shipped.
Reply from Bradford Exchange
I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Anna
My Granddaughter loved it
Quality: 5
Value for money: 5