Sold by Bradford Exchange
The information on this page is based solely on product reviews written by customers of Bradford Exchange via Trustpilot.
Brand: The Bradford Exchange
MPN: 120793001
The music box only winds fot about a 39 second play and is so soft, it can barely be heard without holding it up against your ear.
Reply from Bradford Exchange
Hello, I am sorry to hear your order was not as expected! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Stephanie
Very pleased
Reply from Bradford Exchange
Isn't it beautiful, Edmund? I love the gold accents! - Taylor
This is beautiful. My granddaughters loves everything about the nutcracker ! I am putting this back for Christmas . Bought three .
A very pretty little box. Unfortunately the quality of the music was disappointing and I have returned the item. Definitely not worth the $80 price.
Reply from Bradford Exchange
Hello, I am sorry that you were not happy with your order! If you need assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue. – Taylor
I love it!
Reply from Bradford Exchange
That's great, Jacqueline! Thanks for the review! - Taylor
The music doesn’t play correctly. It’s very slow no matter how much you wind it.
Reply from Bradford Exchange
Hello, I am sorry to hear that your order arrived in less than perfect condition. Please email us at customer_inquiry@bgeltd.com with your order information so we can assist you further. -Amy
Returned music box was much smaller than expected.
Reply from Bradford Exchange
Hello, I am sorry to hear that you are less than happy with your order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Amy
Cheap, poorly made and a ripoff
Reply from Bradford Exchange
Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Taylor
Poor music quality. It skips and is playing extremely slow. Still no response from your team regarding refund.
Reply from Bradford Exchange
Hello, I am sorry to hear your order was unsatisfactory! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a recap of the issue so we can assist you! -Stephanie
The inside was messily put together. The music played for only a very short time. Overall, I want to return it for a refund. It wasn't as good of quality as other things I bought from Bradford before.
Reply from Bradford Exchange
Hello Melissa, I'm sorry to hear there was an issue with your order and would like to assist you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! - Carla
It’s way to small for the price. I ordered it as a gift and will be returning it for a refund.
Reply from Bradford Exchange
Hello, I am sorry to hear that you are less than happy with your order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Amy
Super small and over priced.
Reply from Bradford Exchange
Hello Libby, I am sorry to learn that you are not happy with your order but would like to assist you! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Dianne
I never write reviews; however, this is warranted. Will be returning. This is a complete fake and knock off! It’s a music box, yet the music did not work! It was a fake! It was also shipped in packaging without a box. I’ve had nothing but issues with this company the past 3 years now that I’ve tried to order. The prior two orders got canceled after waiting 6 and 9 months for the product after claiming back order and the customer service has been horrible in dealing with the issues. Would give negative stars if I could. Very disappointing!
Reply from Bradford Exchange
Hello, I am sorry to hear that you are less than happy with your order. Please email us at customer_inquiry@bgeltd.com with your order information if you are in need of any assistance. -Amy
Not quite what I had in mind. Much smaller. Returned for credit.
Reply from Bradford Exchange
Hello Roberta, I'm sorry to hear you are not completely happy with your order and would like to assist you. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Carla
Nice product....packaged very well for shipping....Thank you
Very small.looks Very nice.plays only one tune...the one I like the most.
Reply from Bradford Exchange
Hello, Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Amy
I loved this music box. Everything about it is great
Very pleased with music box.
The product was exemplary. I didn't read the dimensions, however, and had expected it to be a bit larger size. It was for a gift, and it was well received in spite of size.
This is a very beautiful box, but unfortunately the music does not work! I hope to hear from you.
Reply from Bradford Exchange
Hello Nadia, I'm sorry there are issues with your order and would like to assist you further. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! - Carla
